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Added 1 min ago
QA Automation Engineer
Berkshire Hathaway GUARD Insurance Companies
Parsippany, NJ · Conshohocken, PA · Alpharetta, GA · Wilkes Barre, PA · Scottsdale, AZ
We are seeking a skilled and experienced QA Automation Engineer to design, develop, and maintain robust automated testing solutions. This role requires a deeper understanding of automation…
Added 4 mins ago
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Sr. Principal Integration Engineer - Cloud Solutions
NMC USA National Medical Care Inc
Remote, United States
- $137,000 to $229,000 USD / year
The Principal Azure Cloud Solutions Engineer serves as a senior technical authority responsible for designing, implementing, and improving secure, scalable, and resilient solutions on…
Added 5 mins ago
Product Engineer II- Data Pipelines
Esri
Redlands, CA
…thinking about real customer workflows: how data gets from source systems into ArcGIS, where users encounter issues while integrating their data, and how we can make those processes simpler…
Added 7 mins ago
System Engineer
Exegy
St Louis, MO
We are seeking an experienced System Engineer to join our Managed Services Engineering (MSE) team in St. Louis, MO. You will be our lead specialist in Linux systems, bare-metal…
Added 7 mins ago
Staff AI Engineer, Developer Relations Engineering
Crusoe
Sunnyvale, CA · Seattle, WA · New York, NY · San Francisco, CA
Crusoe is hiring an AI Engineer for our Developer Relations Engineering team: an engineer who builds agentic AI systems and enjoys showing other developers how they work. You will build…
Added 9 mins ago
Senior Analytics Engineer, People Data and Insights
The New York Times
NY
…build this layer. People data at The Times lives in several systems, each with its own definitions and history. You will turn that into a modeled, tested, documented foundation that…
Added 10 mins ago
Senior Full Stack Engineer
Intuitive
Remote, United States
…diagnosis of lung cancer. We are seeking a Senior Software Engineer to build backend services, APIs, and customer-facing web applications that support our robotic fleet and associated…
Added 11 mins ago
Lead Software Engineer - Python
Wells Fargo Bank, N. A.
IRVING, TX · CHARLOTTE, NC
Wells Fargo is seeking a Lead Software Engineer (Python) within the Secured Network Services organization. This role will focus on designing and delivering automation solutions that enable…
Added 13 mins ago
Senior Scala Software Engineer
3Core Systems, Inc
Chicago, IL
Client is seeking a Senior Software Engineer to develop and
Added 21 mins ago
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Platform Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Platform Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 21 mins ago
BV
Build and Release Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Build and Release Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to…
Added 21 mins ago
BV
CI/CD Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a CI/CD Engineer to design, develop, test, and support enterprise software applications and services using the technology stack relevant to the…
Added 22 mins ago
Quality Assurance Engineer
Booz Allen Hamilton_United States
Atlanta, GA
…reliability, and user experience are key to successful information systems - and that means rigorous testing. That’s why we need you, an experienced quality assurance analyst who knows how…
Added 23 mins ago
Staff Software Engineer
Mercury Insurance Services, LLC
Brea, CA
As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects to implement prioritized software product roadmaps. This role includes…
Added 25 mins ago
Software Engineer III - Investment Operations Technology
Northwestern Mutual
Milwaukee, WI
We are seeking a Software Engineer III to build, modernize, and support technology solutions for Investment Operations. The role works across applications, data, integrations, batch…
Added 26 mins ago
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Principal Supplier Quality Engineer
Cordis
Irvine, CA
- $111,650 to $165,000 USD / year
The Principal Supplier Quality Engineer (SQE) will be responsible for ensuring the quality and compliance of suppliers and components used in the company’s products. This role involves…
Added 27 mins ago
Senior iOS App Development Engineer - Services Special Project
Apple
Cupertino, CA
…by Generative AI. We are looking for a senior iOS frameworks engineer to design and build the foundational on-device systems that power features across Apple's services ecosystem - from…
Added 28 mins ago
Engineer
ON, CA
…a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or…
Added 36 mins ago
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SW Engineer
HP
Fort Collins, CO
- $105,050 to $161,800 USD / year
Proven experience as a senior or experienced software engineer working on complex systems.
Added 37 mins ago
Lead Principal Application Software Engineer
Oracle
United States
Drives cross-group platform initiatives (e.g., identity, config, API gateways) with significant impact on reliability, performance, and compliance across the group. Anticipates and resolves…
Added 38 mins ago
Application Modernization Engineer / Specialist
Computer Task Group, Inc
Atlanta, GA
CTG is seeking to fill an Application Modernization Engineer / Specialist position for our client.
Added 39 mins ago
Principal Cloud Data Architect (Microsoft Fabric and Azure)
Children's Health
Dallas, TX
…enterprise resource planning, and other health information systems), leveraging API, ELT (extract, load, and transform), and cloud-based…
Added 40 mins ago
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DevOps Infrastructure Administrator
HP
Spring, TX
- $147,050 to $230,850 USD / year
Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence.
Added 40 mins ago
Data Engineer - SQL
R+L Carriers
Ocala, FL
Develop, maintain, monitor, and optimize data pipelines that move information from operational business systems into the company’s enterprise data platform and data lake.
Added 41 mins ago
Co-op - Full-Stack Life Sciences Engineer
Labcorp
Durham, NC
Contribute to API documentation, service contract definitions, and versioning strategies that support B2B integration with downstream clinical and consumer-facing systems

ServiceNow

Senior Staff AI-Native DevOps Engineer

San Diego, CA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the team The Conversational AI team at ServiceNow builds the core platform behind ServiceNow Otto, our conversational AI experience. We are a group of applied scientists and software engineers working at the intersection of research and production. Our work spans the full stack that makes Otto capable: agent orchestration, including harness engineering, prompt tuning, agent skills, policy design, and quality evaluation across languages; the A2A and MCP protocols that let agents collaborate and connect to tools; background channels and conversational triggers that bring agents into action; AI-native licensing and pricing; and the central caching layer that connects the ServiceNow platform to the services powering Otto. We are seeking a Staff AI-Native DevOps Engineer to lead a new DevOps practice within the Conversational AI team. You will own the build, deployment, and reliability of the systems behind ServiceNow Otto, our conversational AI platform, from commit through production across our SaaS environments. Your work will span CI/CD pipelines, release automation, infrastructure on Kubernetes, observability, and the operational tooling that lets agent orchestration, MCP and A2A services, and the central caching layer ship safely and frequently. You will partner closely with applied scientists and software engineers to make AI-native delivery repeatable, measurable, and secure. This role combines deep expertise in cloud infrastructure, containerization, orchestration, and infrastructure as code with a practical understanding of how ML and LLM-based services behave in production, and a bias toward pragmatic engineering with measurable impact on deployment velocity and service reliability.

Qualifications

To be successful in this role you have:

Deep expertise in designing, building, and operating scalable, reliable, and secure cloud-native applications and infrastructure.
Strong software engineering skills, with experience developing infrastructure tooling and automation using Go, Python, or similar languages.
Experience leading complex infrastructure initiatives, establishing engineering best practices, and driving adoption across multiple teams.
Strong problem-solving skills, with the ability to diagnose complex distributed systems issues and drive improvements in performance, reliability, and operational efficiency.
Strong understanding of modern AI technologies, including Large Language Models (LLMs), Generative AI, and agentic architectures, with the ability to apply these concepts to engineering and operational challenges.
An AI-native engineering mindset, proactively leveraging AI tools and automation to accelerate development, improve operational efficiency, and deliver more intelligent, resilient systems.

DevOps:

Deploy, scale, and operate distributed microservices in production Kubernetes environments, including managing application lifecycle, networking, security, and service reliability.
Design and implement infrastructure automation using Infrastructure as Code (IaC) and Kubernetes-native tooling, including Terraform, Ansible, Helm, and Kubernetes Operators.
Build and maintain CI/CD pipelines and GitOps workflows using tools such as Jenkins, GitHub Actions, Tekton, and ArgoCD to automate testing, deployment, and release management.
Implement observability, monitoring, and incident response practices, performing root cause analysis and driving remediation to improve availability, fault tolerance, and operational resilience.
Architect and optimize cloud infrastructure across public and private cloud environments, with an emphasis on security, scalability, cost efficiency, and operational simplicity.

AI skills:

Artificial intelligence strategy is a critical skill at your level - it applies to how you build and to what you build.

Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other - catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.
AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt.
Understanding of LLM-powered application architectures, including model inference, retrieval-augmented generation (RAG), tool calling, and agentic workflows, with an awareness of their infrastructure, scalability, and reliability implications.
Ability to deploy, operate, and troubleshoot AI-powered services in production, including managing model API integrations, observability, latency, resource utilization, and operational costs.

Minimum requirements

8+ years of professional software engineering, infrastructure engineering, DevOps, or related experience.
6+ years of experience deploying and operating containerized applications and distributed services in production environments.
4+ years of hands-on experience with Kubernetes, cloud infrastructure, and infrastructure automation.
Proficiency in at least one programming or scripting language, such as Go, Python, or Bash, with experience building production-grade automation and tooling.
Practical experience using AI-assisted development tools in software engineering workflows, with demonstrated ability to validate, debug, and safely integrate AI-generated code.
Working knowledge of LLMs, Generative AI, and agentic AI concepts, including their integration patterns and operational considerations.

Preferred requirements

12+ years of experience in software engineering, infrastructure engineering, DevOps, or platform engineering.
Extensive experience architecting and operating Kubernetes-based SaaS platforms at scale, including multi-service deployments and complex production environments.
Experience developing Kubernetes Operators, custom controllers, or other Kubernetes-native automation to manage application lifecycle and infrastructure operations.
Demonstrated technical leadership in driving cross-team infrastructure initiatives, improving production reliability, and establishing scalable platform engineering practices.
Hands-on experience deploying, integrating, or operating LLM-powered applications or agentic systems in production environments. Experience building AI-enabled infrastructure automation, observability, incident diagnosis, or remediation workflows to improve platform reliability and engineering productivity.

For positions in this location, we offer a base pay of $181,200 - $317,100 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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