Jobs in the United States

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Added 1 min ago
DevSecOps Principal Engineer (US)
TD Bank, N.A.
Mount Laurel, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
DevSecOps Senior Managing Engineer (US)
TD Bank, N.A.
Mount Laurel, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 3 mins ago
O
Senior Core Infrastructure Engineer- Nashville,TN
Oracle
Honolulu, HI
- $79,200 to $209,500 USD / year
Contribute to fast dataplane development using technologies such as DPDK, VirtIO, Linux networking, SR-IOV, SmartNICs, or userspace packet-processing frameworks.
Added 3 mins ago
O
Principal AI Agent / Software Engineer- Nashville
Oracle
Honolulu, HI
- $114,600 to $234,600 USD / year
The Principal AI Agent / Software Engineer is a Senior Staff-level, hands-on technical leadership role responsible for defining, building, and operating next-generation AI systems on Oracle…
Added 3 mins ago
Software Test Engineer
WCG Clinical
Honolulu, HI
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 3 mins ago
Sr Software Engineer
Cengage Group
Honolulu, HI
…with product and design teams in your role as senior software engineer. Together you will focus on improving customer outcomes through frequent stakeholder engagements and data-driven…
Added 7 mins ago
Regional Engineer - Bakken
NOV
Dickinson, ND
Improve system reliability by identifying failure trends, root causes, and opportunities for design or process improvement.
Added 7 mins ago
Product Engineer - Tulsa
NOV
Tulsa, OK
NOV Artificial Lift is seeking a motivated and detail oriented Product Engineer that has 3-5 years minimum experience in artificial lift industry, or more specifically, electric submersible…
Added 8 mins ago
Senior Software Engineer – Backend
Marriott
Remote, United States
As a Senior Software Engineer – Backend at Marriott, you will design, develop, and support scalable, secure, and high-performance backend services that power Marriott’s global digital…
Added 12 mins ago
Sr Software Engineer
Cengage Group
Omaha, NE
…with product and design teams in your role as senior software engineer. Together you will focus on improving customer outcomes through frequent stakeholder engagements and data-driven…
Added 13 mins ago
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Senior DevSecOps Engineer - Velocity Platform
Nelnet
Lincoln, NE
- $120,000 to $158,000 USD / year
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Added 13 mins ago
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Senior Core Infrastructure Engineer- Nashville,TN
Oracle
Lincoln, NE
- $79,200 to $209,500 USD / year
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Added 13 mins ago
2027 Summer Internship: Design Engineer- Cab & Sleepers Structures and Interiors
PACCAR
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Global Fortune 500 company with a wide array of growth, training, and development opportunities
Added 13 mins ago
Software Test Engineer
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Added 13 mins ago
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Principal AI Agent / Software Engineer- Nashville
Oracle
Lincoln, NE
- $114,600 to $234,600 USD / year
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Added 17 mins ago
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Full-Stack Engineer, Agent Evaluation & Reliability
True Talent Solutions Partners
San Francisco, CA
- $120,000 to $180,000 USD / year
- Hands-on machine learning model development experience, in addition to software engineering experience.
Added 33 mins ago
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Principal Core Infrastructure Engineer
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
Leads development and begins architecting components of scalable, elastic distributed systems. Defines and enforces scalability requirements for owned components; optimizes code and data…

ServiceNow

Senior Principal Solution Architect, Security and Risk

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The role This senior principal solution architect is a functional and technical expert who consults with customers on implementing ServiceNow’s Security and Risk solutions in line with leading practices, accelerating customer business outcomes and helping build the practice. The role is laser-focused on the most relevant customer challenges. It supports sales cycles, engages directly with customers and partners, and advocates for customer needs within ServiceNow (Product Management, Customer & Partner Excellence, Training & Certification). The solution architect brings architectural guidance, industry business acumen, deep product expertise, innovation, and knowledge capital to customers and partners.

Responsibilities

Lead pre-sales activities: sales presentations, solutioning and scoping workshops, SOW development with clear deliverables and effort estimates, scope definition and change order triggers, and engagement sizing with Services Account Executives and Sales team members.
Serve as a lead member of the engagement team, focused on connecting Security and Risk workflow applications to the customer’s technology landscape while advising on governance leading practices.
Engage senior leadership, including CXOs, on implementation roadmap and change management.
Partner with the Platform Architect team to surface proactive platform risks in customer landscapes.
Act as practice director on marquee accounts for Security and Risk, leading delivery teams, providing oversight and technical expertise, and owning adherence to delivery standards.
Design and deliver Security and Risk solutions with a technical architecture built for long-term success, following ServiceNow technical standards and leading practices.
Design solutions for common customer use cases and publish them (to Solution Consultants, Customer Community, and others) for broader consumption.
Build mutually beneficial relationships with Security and Risk product owners and stakeholders to promote awareness of capabilities and roadmaps.
Lead office hours, presentations, webinars, and learning events for field delivery stakeholders (advisory, delivery, GTM) showcasing customer use cases and successes.
Drive continuous improvement of delivery and engagement materials with the Customer & Partner Excellence team.
Enable and mentor the ServiceNow delivery team and partner ecosystem.
Create documentation and service offerings that promote our services.
Flex across other areas of Risk and Security to maintain utilization KPIs.
Travel up to 20% annually, driven by customer needs and internal meetings.

Qualifications

To be successful in this role, we need someone who has:

12+ years in a professional services organization, or equivalent education and experience.
8+ years of consulting and/or configuration experience implementing complex technologies, including integrations and portals.
5+ years implementing ServiceNow Security and Risk solutions.
Strong experience with TPRM, USEM, VR, SIR, IRM (RC, TPRM, BCM), OpsRes, and AI Control Tower.
Strong understanding of the risk and security regulatory landscape and standards such as FFIEC, DORA, OpsRes, SEC, OCC, and SOX.
Working knowledge of NIST CSF and other industry-specific frameworks.
Experience with cross-functional domains such as asset management, service management, CMDB, and Risk and Security, including ITOM modules (Event Management, Discovery, CMDB, Service Graph Connectors).
Strong understanding of Now Assist, RaptorDB, and Vault ZTA.
Experience with cross-functional solutions and architectural foundations in large, heavily regulated enterprises such as FSI and HCLS.
Experience applying AI to work processes, decision-making, or problem-solving: AI-powered tools, workflow automation, AI-driven insights, or the impact of AI on the function or industry.
Demonstrated ability to influence and consult senior leaders in a matrixed organization (identifying needs, presenting options with pros, cons, and risks) and to provide thought leadership to sponsors and stakeholders.
Customer-centric mindset, willing to go the extra mile and break down barriers to customer success.
Ability to work with technical and non-technical customers, gather requirements, analyze information, and design comprehensive solutions.
Ability to produce visually rich conceptual design documents for audiences of varying business and technical aptitude.
Experience running solution presentations and securing customer acceptance of solution designs.
Strength in building trust and engaging remote or in-person audiences.
Aptitude for communicating complex concepts through visualization and modeling, including wireframes, workflows, and diagrams.
Creativity and comfort running projects independently, with success driving complex issues to resolution.
Collaborative working style.
Breadth across leading technology software platforms.
A passion for learning new technologies and working on projects that push the platform’s capabilities.

Certifications

Required on Day1: CIS-RC, CIS-VR, CSA
Required by Day90: CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD).
Certified Technical Architect (CTA): Preferred on Day1 or must be achieved within the first 365 days.
Working proficiency within 90 days in CMDB Fundamentals

For positions in this location, we offer a base pay of $173,200 - $303,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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