Jobs in the United States

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Data Engineer II, Amazon Key
Amazon.com Services LLC
Austin, TX · Bellevue, WA
…scalable solutions to flow huge amounts of data from production systems into the Redshift cluster, and build complex transforms to compute and store new data developed by the software…
Added 1 min ago
Senior Engineer, Corporate Systems & Finance Technology
at Marriott
Bethesda, MD
The Application Solution Engineer for Oracle Enterprise Performance Management (EPM) is a subject-matter expert responsible for the design, implementation, and optimization of the full EPM…
Added 1 min ago
Leo Cancer Care: Quality Engineer Level III
Centaur Health Holdings
Middleton, WI
The Quality Engineer is responsible for ensuring that Leo Cancer Care's products, processes and quality management systems consistently meet applicable regulatory requirements, recognized…
Added 2 mins ago
Forward Deployed Engineer-Remote LATAM
Pearster
Remote, United States
We are looking for a Forward Deployed Engineer (FDE) to join our growing international team and work closely with clients to design, develop, and implement innovative technical solutions…
Added 3 mins ago
ERS-NETA Electrical Testing Technician - Atlanta, GA
Vertiv
Atlanta, GA
Perform all aspects of testing and maintenance of electrical power distribution systems.
Added 3 mins ago
Software Engineer I (For 2026 Interns Only)
Sierra Nevada Corporation
Lone Tree, CO
Qualifications You Must Have: · Must have been an SNC Summer 2026 Intern
Added 4 mins ago
Chief Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Austin, TX
Schedule: 08 Hour Day - 1st Shift/Morning Shift
Added 4 mins ago
Software Engineer (Palantir Foundry / Microsoft Power Platform) - Clearance Required
LMI
United States
LMI is seeking a Software Engineer to build and deploy Army applications that connect Palantir Foundry data and services with Microsoft Power Platform workflows and user interfaces. This…
Added 6 mins ago
Lead AI Developer
Fairfax, VA
Significant experience in systems engineering, software development, and explicitly deploying machine learning or generative AI solutions into a live enterprise production environment;
Added 6 mins ago
Sr Staff Engineer - Verification, CI/CD Infrastructure & Embedded Hardware (AISW)
Qualcomm Canada ULC
ON, CA
The Sr Staff Engineer Engineer, Verification (CI/CD & Embedded HW) is a senior individual contributor responsible for designing, scaling, and hardening CI/CD infrastructure and verification…
Added 7 mins ago
DT
Senior Automation & Controls Engineer – Indianapolis, IN – Req 83508325
Dhaka Technologies Limited Company
Indianapolis, IN
- $115,000 to $125,000 USD / year
As a Senior Automation & Controls Engineer, you will develop complex test stands that combine hydraulic, mechanical and electrical subsystems and program their control systems end to end.…
Added 7 mins ago
Senior Mechanical Engineer
SAIC
Lakehurst, NJ
We are seeking a motivated Mechanical Engineer to join our team supporting the Aircraft Launch and Recovery Equipment (ALRE), specifically the Electromagnetic Aircraft Launch System (EMALS)…
Added 9 mins ago
A
Substation P&C Engineer
Actalent
Lake Mary, FL
- $35 to $45 USD / hour
…interconnections. It is well suited for an early-career electrical engineer who wants to deepen their expertise in substation protection, controls, and power systems while collaborating…
Added 9 mins ago
Mechanical Design Engineer
Actalent
Greenville, SC
Utilize 2D/3D CAD software (primarily Catia, with flexibility for other CAD packages) to create detailed layouts and models for engine and transmission systems, including small engine…
Added 9 mins ago
A
Application Engineer
Actalent
Columbus, OH
- $86,000 to $130,000 USD / year
Experience supporting complex electrical, mechanical, software, or integrated systems.
Added 10 mins ago
A
Structural Engineer
Actalent
Westerville, OH
- $160,000 to $208,000 USD / year
Hybrid Schedule | Leadership Opportunity | Industrial & Infrastructure ProjectsWe're seeking an experienced Structural Engineer (PE) to serve as the technical leader and driving force…
Added 10 mins ago
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Electrical Test Engineer
Actalent
Moraine, OH
- $100,000 to $120,000 USD / year
As an Electrical Test Engineer, you'll provide technical leadership, training, and field support across a wide range of transmission and distribution testing activities.
Added 10 mins ago
Mechanical Design Engineer
Actalent
Grand Rapids, MI
Utilize 2D/3D CAD software (primarily Catia, with flexibility for other CAD packages) to create detailed layouts and models for engine and transmission systems, including small engine…
Added 11 mins ago
Principal Manufacturing Engineer
Albers Aerospace
McKinney, TX
The Principal Manufacturing Engineer is responsible for designing, implementing and reviewing the procedures and equipment involved in the manufacturing process. Their duties include…
Added 17 mins ago
Full Stack Software Engineer/Developer
LEIDOS, INC.
San Diego, CA
The Leidos Military and Veterans Health Solutions Operation has an opening for a Full Stack Software Engineer/Developer to join the Operational Readiness Directorate at the Naval Health…
Added 17 mins ago
Senior Systems Engineer
Dynetics, Inc
Huntsville, AL
Leidos’ Defense Sesors is seeking a Senior Systems Engineer to join our team in Lawton Oklahoma and Huntsville Alabama developing state of the art Counter Unmanned Aircraft Systems (C-UAS)…
Added 17 mins ago
Staff Distribution Engineer (Conshohocken)
Burns & McDonnell
Conshohocken, PA
Or Master's degree in Engineering and 2 years of relevant engineering experience required, consulting preferred
Added 20 mins ago
Software Engineer
Visionist, Inc.
Columbia, MD
Visionist has an exciting new, fully FUNDED opportunity for a Software Engineer on our largest PRIME contract. Our team of Analysts and Engineers is motivated by the direct impact on the…
Added 20 mins ago
Software Engineer
Visionist, Inc.
Columbia, MD
Visionist has an exciting new, fully FUNDED opportunity for a Software Engineer on our largest PRIME contract. Our team of Analysts and Engineers is motivated by the direct impact on the…
Added 20 mins ago
Applied AI Engineer
Visionist, Inc.
Columbia, MD
Visionist has an exciting new, fully FUNDED opportunity for an Applied AI Engineer on our largest PRIME contract. Our team of Analysts and Engineers is motivated by the direct impact on the…

ServiceNow

Senior Manager, Project/Program (Info Systems) Management

Santa Clara, CA, United States

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Job details

Experience: 10+ years of experience as a digital transformation change agent and customer experience expert
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

What you get to do in this role:

Lead a team of innovative and like-minded individuals that have a passion for digital transformation and improving the way people work
Help guide a well-trained team of individuals based on today’s best business practices of mentorship with an emphasis on professional and personal development
Contribute to the development of our NowOnNow digital transformation strategy to build world-class customer experience solutions
Execute the key activities required to deliver ‘Customer 0 and 1’ digital transformation experiences
Build effective working relationships with highly motivated and innovative members of teams across ServiceNow
Collaborate daily to share ideas, solicit input, and engage as a high-performing team that enables all team member to be successful
Develop cost-benefit analysis models to prioritize resourcing and digital transformation investments
Communicate strategic recommendations in oral and written format to executive leadership and throughout ServiceNow
Conduct data-based analysis to enable all decision making on strategic and operational problems
Conduct all Project Management activities, including resource estimates, planning, designing, and implementation of business and IT efforts
Develop insights to drive effective, high-quality decisions making and decisive actions
Engage daily with Product, Engineering, Design and IT teams to solve digital transformation challenges across industries and verticals
Own and execute projects against clear project plans with well-defined milestones and business impact objectives

Qualifications

To be successful in this role, the ideal candidate has:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience as a digital transformation change agent and customer experience expert
Passion for technology and innovation to improve the way people work using our products and the possibilities that come from building world-class customer experiences
Proven track record leading a highly motivated and skilled team of professionals with verifiable business outcomes
Must enjoy working in a highly collaborative environment across multiple geographies
Experience designing optimized customer experiences in either CSM, CRM, or HCM
Dedicated to executing based on the Agile and Scrum software methodologies
High energy, self-starter with an aptitude for learning new technologies and ability to promote transformational change
Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars
Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done
The ability to generate ideas for how our digital experiences can make our customers more successful
Must be technically savvy and able to design and build applications that meet business goals and objectives
Must be a self-starter and keen to explore new solutions with limited guidance or supervision
Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions
Strong release management and QA management experience
Excels in mitigating program delivery risks and strive to share accurate and timely program status to everyone
Stimulates and relish change, adapt quickly, and see change as an opportunity while embracing diversity and new ideas
Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement.
Ability to learn quickly and pick up tools, systems, and processes in a short amount of time.
Prior history working with the ServiceNow platform a major plus

For positions in this location, we offer a base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States