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Lead Food Service Worker - Rochelle School Nutrition
Whitsons Culinary Group
Rochelle, IL
- $16 USD / hour
Must complete all Whitsons and government-mandated training as required; food safety manager training strongly preferred.
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General Manager - School Nutrition
Whitsons Culinary Group
Homewood, IL
Food Service General Manager – Lead with Purpose in School Nutrition!
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Your Future: 401k Matching Program, Professional Development Reimbursement
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Maintenance Technician-Housing
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Senior Construction Superintendent- Forge Construction
Denton Floyd Real Estate Group
Lexington, KY
OSHA 30-hour certification required; valid driver’s license and willingness to travel to project sites
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Janitor
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Saluda, SC
Complete SOW as requested and assigned by the manager per location
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Assists Director or Clinical Manager with selection, orientation, and supervision of program’s clinical staff
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Full-time hours, generous paid time off, career development program and weekly pay
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Assistant Store Manager
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Full-time hours, generous paid time off, career development program and weekly pay
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Desktop Support Team Lead
LEIDOS, INC.
Arlington, VA
The Digital Sector at Leidos has a career opportunity for a Desktop Support Team Lead in support of the Air Force National Capital Region (AFNCR) IT Services program.
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Senior Systems Engineer
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…(M-SHORAD) aligned solutions. This role will report to the Program Manager responsible for full kill chain C-UAS sensing, decision aids, and effectors. As a Senior Systems Engineer you will…
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Product Owner
Dynetics, Inc
Ann Arbor, MI
…(M-SHORAD) aligned solutions. This role will report to the Program Manager responsible for full kill chain C-UAS sensing, decision aids, and effectors. As a product owner you will help…
Added 2 mins ago
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Assistant Residential Manager 2 - Department 365
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Wakefield, MA
- $24.36 USD / hour
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Added 2 mins ago
Senior Manager, Project Management (Hybrid)
Capital One
McLean, VA · Charlotte, NC · Richmond, VA · NY · Plano, TX
Audit’s Chief of Staff Strategy & Operations team is seeking an experienced Senior Manager to drive large-scale projects, lead key strategic programs, and manage and mature the department’s…
Added 2 mins ago
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Senior Director, Strategy & Transformation, Integrated Specialty Care - Remote
UnitedHealth Group
Eden Prairie, MN
- $159,300 to $273,200 USD / year
area, you will be required to work in the office a minimum of four days per week
Added 2 mins ago
Special Education Coordinator: Uplift Meridian PS and Uplift Mighty PS
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Dallas, TX
…campus instructional staff in the development, implementation, program evaluation, and instructional services related to special…
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Retail Assistant Store Manager
Sunnyside
1221 Chestnut St Philadelphia, PA
The Sunnyside* Assistant Store Manager is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This…
Added 3 mins ago
Principal Construction Manager and Program Controls - FAA (Dallas, TX)
Parsons Government Services Inc.
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Parsons is seeking an experienced On-Site Construction Manager and Program Controls Lead to support our Program Management / Construction Management advisory team on a major aviation and…
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WIOA Case Manager
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The Workforce Development Program Manager serves as a primary front-line manager responsible for delivering employment,
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CRITICAL CARE TECHNICIAN-FMLH, FH - SICU
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MILWAUKEE, WI
…continuous safety observation. This job reports to the Nurse Manager/Assistant Nurse Manager of the assigned Critical Care Unit and the RNs on duty on each assigned shift. Other duties as…
Added 3 mins ago
Retail Sales Worker Lead - Dauphin County Prison
Aramark
Harrisburg, PA
Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
Added 3 mins ago
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Medical Assistant (MA) - Correctional Care
Denver Health and Hospital Authority
Denver, CO
- $21 to $26.26 USD / hour
Accredited program of Licensed Practical Nursing with an active LPN license Required
Added 3 mins ago
GA
Occupational Therapy Assistant (COTA)
Genesis Administrative Services
Miami, FL
- $30 to $35 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 3 mins ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 3 mins ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Notifies Store Manager of any equipment failure or maintenance/supply needs.

ServiceNow

Senior Manager, Project/Program (Info Systems) Management

Santa Clara, CA, United States

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Job details

Experience: 10+ years of experience as a digital transformation change agent and customer experience expert
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

What you get to do in this role:

Lead a team of innovative and like-minded individuals that have a passion for digital transformation and improving the way people work
Help guide a well-trained team of individuals based on today’s best business practices of mentorship with an emphasis on professional and personal development
Contribute to the development of our NowOnNow digital transformation strategy to build world-class customer experience solutions
Execute the key activities required to deliver ‘Customer 0 and 1’ digital transformation experiences
Build effective working relationships with highly motivated and innovative members of teams across ServiceNow
Collaborate daily to share ideas, solicit input, and engage as a high-performing team that enables all team member to be successful
Develop cost-benefit analysis models to prioritize resourcing and digital transformation investments
Communicate strategic recommendations in oral and written format to executive leadership and throughout ServiceNow
Conduct data-based analysis to enable all decision making on strategic and operational problems
Conduct all Project Management activities, including resource estimates, planning, designing, and implementation of business and IT efforts
Develop insights to drive effective, high-quality decisions making and decisive actions
Engage daily with Product, Engineering, Design and IT teams to solve digital transformation challenges across industries and verticals
Own and execute projects against clear project plans with well-defined milestones and business impact objectives

Qualifications

To be successful in this role, the ideal candidate has:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience as a digital transformation change agent and customer experience expert
Passion for technology and innovation to improve the way people work using our products and the possibilities that come from building world-class customer experiences
Proven track record leading a highly motivated and skilled team of professionals with verifiable business outcomes
Must enjoy working in a highly collaborative environment across multiple geographies
Experience designing optimized customer experiences in either CSM, CRM, or HCM
Dedicated to executing based on the Agile and Scrum software methodologies
High energy, self-starter with an aptitude for learning new technologies and ability to promote transformational change
Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars
Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done
The ability to generate ideas for how our digital experiences can make our customers more successful
Must be technically savvy and able to design and build applications that meet business goals and objectives
Must be a self-starter and keen to explore new solutions with limited guidance or supervision
Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions
Strong release management and QA management experience
Excels in mitigating program delivery risks and strive to share accurate and timely program status to everyone
Stimulates and relish change, adapt quickly, and see change as an opportunity while embracing diversity and new ideas
Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement.
Ability to learn quickly and pick up tools, systems, and processes in a short amount of time.
Prior history working with the ServiceNow platform a major plus

For positions in this location, we offer a base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States