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Added just now
Industrial Program Engineer
Shape Corporation
Trenton, OH
Position Summary: The Industrial Program Engineer (IPE) will execute work package tasks and ensure their accomplishment with the support of the extended team and be accountable for Program…
Added just now
Industrial Program Engineer
Shape Corporation
Trenton, OH
Engage in the implementation of all relevant SES and Ergonomic principles (including the 20 SES Equipment Design guidelines) and SHAPE technical standards
Added 1 min ago
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Senior Manager, Authentication Engineer
Pfizer Inc
NY · PA
- $124,400 to $207,400 USD / year
Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
Added 4 mins ago
A
Manufacturing Quality Engineer
Actalent
Kansas City, MO
- $30 to $39 USD / hour
…associated quality and engineering areas. The Manufacturing Quality Engineer reports to the plant for day-to-day direction while representing the quality function and supporting the…
Added 4 mins ago
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Application Engineer
Actalent
Columbus, OH
- $86,000 to $130,000 USD / year
The Application Engineer serves as a technical liaison between customers, sales teams, and engineering groups to support the successful implementation of advanced electromechanical and…
Added 6 mins ago
Lead ASIC Design Verification Engineer
Chelsea Search Group
Minneapolis, MN
A Lead ASIC Design Verification Engineer will establish, staff, and lead our ASIC verification team. This is a hands-on technical leadership role – you will personally architect and build…
Added 6 mins ago
Lead Design Verification Engineer
Chelsea Search Group
Minneapolis, MN
A Lead ASIC Design Verification Engineer will establish, staff, and lead our ASIC verification team. This is a hands-on technical leadership role – you will personally architect and build…
Added 6 mins ago
Lead UVM Design Verification Engineer
Chelsea Search Group
Minneapolis, MN
A Lead ASIC Design Verification Engineer will establish, staff, and lead our ASIC verification team. This is a hands-on technical leadership role – you will personally architect and build…
Added 10 mins ago
MA
Airport Firefighter 1 Trainee
Military and Naval Affairs, Division of
Westhampton Beach, NY
- $47,110 USD / year
Duties Description The Airport Firefighter 1 (APFF1) works under the supervision of the Base Civil Engineer, Base Fire Chief, Assistant Chiefs, or other appropriate supervisor in the chain…
Added 12 mins ago
Principal Construction Manager and Program Controls - FAA (Dallas, TX)
Parsons Government Services Inc.
TX
Support development and implementation of project-specific construction-management and compliance processes intended to reduce rework, schedule delays, and claims risk.
Added 15 mins ago
RU
Nuclear ISI/PSI Program Engineer
Randstad USA
Remote, United States
- $50 to $58.57 USD / hour
…remote role. You will lead the foundational development and implementation of our Inservice (ISI) and Preservice (PSI) Inspection programs to ensure all nuclear assets meet regulatory…
Added 15 mins ago
RU
Nuclear Asset Integrity & Inspection Engineer
Randstad USA
Remote, United States
- $50 to $58.57 USD / hour
…remote role. You will lead the foundational development and implementation of our Inservice (ISI) and Preservice (PSI) Inspection programs to ensure all nuclear assets meet regulatory…
Added 16 mins ago
Project Engineer
Wharton-Smith
Charlotte, NC
…is seeking qualified candidates for the position of Project Engineer. We are currently seeking someone who is willing to work in Charlotte,…
Added 18 mins ago
UD
Senior ERP Business Process Specialist
Unified Door and Hardware Group
Remote, United States
- $100,000 to $125,000 USD / year
Added 18 mins ago
CM
IT Systems Engineer
CloseKnit MSO
Rockville, MD
- $88,000 to $98,000 USD / year
The IT Systems Engineer is responsible for the design, implementation, and ongoing management of the organization’s IT infrastructure within a HIPAA-compliant healthcare environment. This…
Added 18 mins ago
CM
Jr. IT Systems Engineer
CloseKnit MSO
Rockville, MD
- $75,000 to $85,000 USD / year
The Jr. IT Systems Engineer is responsible for the design, implementation, and ongoing management of the organization’s IT infrastructure within a HIPAA-compliant healthcare environment.…
Added 18 mins ago
O
Federal Oracle Health Automation Engineer - Eggplant
Oracle
Helena, MT
- $23.8 to $56.83 USD / hour
The Federal Test Automation team is seeking a Staff Automation Engineer to support the Federal VA project. This role is responsible for designing, developing, and executing automated…
Added 20 mins ago
Deputy Project Field Engineer
Bechtel Corporation
New Albany, OH
…liaison to the design functional group. Assist the Project Field Engineer in serving as construction technical authority for the site. Interprets design drawings, project specifications,…
Added 22 mins ago
Electrical Engineer
Peraton
Aberdeen Proving Ground, MD
We are seeking a talented and experienced Electrical Engineer who will focus on the analysis and characterization of radio frequency technologies. You will work hands-on with software…
Added 23 mins ago
Robotics and Automation Engineer
Serta Simmons Bedding, LLC
Harrisburg,, PA
Oversee automation implementation across core mattress processes, including:
Added 24 mins ago
Senior Manager, Project/Program (Info Systems) Management
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 25 mins ago
Dynatrace Engineer
Strategic Staffing Solutions
Detroit, MI
Strategic Staffing Solutions is currently looking for a Dynatrace Engineer for a W2 contract opportunity in Detroit, MI!!
Added 26 mins ago
LNG Engineer I/LNG Engineer II/LNG Sr Engineer (Mechanical))
BHE
Lusby, MD
BHE GT&S has an exciting career opportunity for an LNG Engineer I/LNG Engineer II/LNG Sr Engineer/LNG Sr Engineer II (Mechanical) at our Cove Point LNG facility located in Lusby, MD.
Added 27 mins ago
Manufacturing Engineer (Entry Level)
Eaton Corporation
Minden, LA
Eaton’s Electrical Sector - ARS division is currently seeking a Manufacturing Engineer (Entry Level) based onsite at our Fibrebond manufacturing campus in Minden, Louisiana.
Added 28 mins ago
SCADA/MES Software Engineer - Dakota Dunes, SD
Military Spouse Jobs & VetJobs
United States
Must have regular and punctual attendance

ServiceNow

Senior Manager, Project/Program (Info Systems) Management

Santa Clara, CA, United States

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Job details

Experience: 10+ years of experience as a digital transformation change agent and customer experience expert
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

What you get to do in this role:

Lead a team of innovative and like-minded individuals that have a passion for digital transformation and improving the way people work
Help guide a well-trained team of individuals based on today’s best business practices of mentorship with an emphasis on professional and personal development
Contribute to the development of our NowOnNow digital transformation strategy to build world-class customer experience solutions
Execute the key activities required to deliver ‘Customer 0 and 1’ digital transformation experiences
Build effective working relationships with highly motivated and innovative members of teams across ServiceNow
Collaborate daily to share ideas, solicit input, and engage as a high-performing team that enables all team member to be successful
Develop cost-benefit analysis models to prioritize resourcing and digital transformation investments
Communicate strategic recommendations in oral and written format to executive leadership and throughout ServiceNow
Conduct data-based analysis to enable all decision making on strategic and operational problems
Conduct all Project Management activities, including resource estimates, planning, designing, and implementation of business and IT efforts
Develop insights to drive effective, high-quality decisions making and decisive actions
Engage daily with Product, Engineering, Design and IT teams to solve digital transformation challenges across industries and verticals
Own and execute projects against clear project plans with well-defined milestones and business impact objectives

Qualifications

To be successful in this role, the ideal candidate has:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience as a digital transformation change agent and customer experience expert
Passion for technology and innovation to improve the way people work using our products and the possibilities that come from building world-class customer experiences
Proven track record leading a highly motivated and skilled team of professionals with verifiable business outcomes
Must enjoy working in a highly collaborative environment across multiple geographies
Experience designing optimized customer experiences in either CSM, CRM, or HCM
Dedicated to executing based on the Agile and Scrum software methodologies
High energy, self-starter with an aptitude for learning new technologies and ability to promote transformational change
Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars
Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done
The ability to generate ideas for how our digital experiences can make our customers more successful
Must be technically savvy and able to design and build applications that meet business goals and objectives
Must be a self-starter and keen to explore new solutions with limited guidance or supervision
Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions
Strong release management and QA management experience
Excels in mitigating program delivery risks and strive to share accurate and timely program status to everyone
Stimulates and relish change, adapt quickly, and see change as an opportunity while embracing diversity and new ideas
Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement.
Ability to learn quickly and pick up tools, systems, and processes in a short amount of time.
Prior history working with the ServiceNow platform a major plus

For positions in this location, we offer a base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States