Jobs in the United States

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Added 1 min ago
Lead AI Developer
Fairfax, VA
…to process IoT sensor data for the Campus Digital Twin, and engineer advanced AI copilots designed to accelerate massive data analysis and complex grant writing for university researchers;…
Added 4 mins ago
PS
IT Systems Engineer (Mid-Level) – 6-Month Contract
Purple Squirrel Enterprises
Winchester, VA
- $65 to $80 USD / hour
Expect to be in the Winchester, VA office about one day per week · Ability to come into the Winchester, VA office about one day per week
Added 4 mins ago
A
Manufacturing Quality Engineer
Actalent
Kansas City, MO
- $30 to $39 USD / hour
Job Title: Manufacturing Quality EngineerJob DescriptionThe Manufacturing Quality Engineer ensures the integrity and performance of torque fastening processes in an automotive manufacturing…
Added 4 mins ago
A
Substation P&C Engineer
Actalent
Lake Mary, FL
- $35 to $45 USD / hour
Job Title: Substation Protection & Control (P&C) EngineerJob DescriptionThis role focuses on the design and engineering of high-voltage and extra-high-voltage substation projects, including…
Added 4 mins ago
A
Systems Engineer
Actalent
Springfield, VA
- $100,000 to $130,000 USD / year
Work EnvironmentThis is an onsite role based at a facility in Albuquerque, NM, with work performed on site five days per week
Added 4 mins ago
Lead Process Engineer
Actalent
Springfield, VA
Plant Engineer Lead | Onsite in Springfield, VA | Pay: 100k - 130k/yrJob DescriptionThe Plant Engineer Lead oversees the operations and team members of a new polymer facility, ensuring a…
Added 4 mins ago
Civil Engineer
Actalent
Herndon, VA
Design stormwater management systems, including drainage and erosion control measures.
Added 4 mins ago
A
Electrical Test Engineer
Actalent
Moraine, OH
- $100,000 to $120,000 USD / year
As an Electrical Test Engineer, you'll provide technical leadership, training, and field support across a wide range of transmission and distribution testing activities.
Added 11 mins ago
Full Stack Software Engineer/Developer
LEIDOS, INC.
San Diego, CA
Demonstrate experience with version control systems, such as Gitlab.
Added 16 mins ago
Preconstruction Services Manager
Wharton-Smith
Tampa, FL
…subcontractors, suppliers, and project teams. This position requires the application of advanced civil engineering knowledge, technical analysis, engineering judgment, and cost management…
Added 16 mins ago
Field Engineer
Wharton-Smith
Baton Rouge, LA · Jackson, MS · Kentwood, LA · Franklinton, LA
…Southeast, is seeking qualified candidates for the position of Field Engineer. We are currently seeking someone who is willing to work in the Baton Rouge, LA area and work on a current…
Added 16 mins ago
Project Engineer
Wharton-Smith
Charlotte, NC
The Project Engineer is responsible for providing technical, administrative, and operational support to the project team throughout all phases of construction. This entry-level role assists…
Added 16 mins ago
Field Engineer
Wharton-Smith
Charlotte, NC · Florence, SC
…Southeast, is seeking qualified candidates for the position of Field Engineer. We are currently seeking someone who is willing to work in Florence,…
Added 18 mins ago
UD
Senior ERP Business Process Specialist
Unified Door and Hardware Group
Remote, United States
- $100,000 to $125,000 USD / year
Organize learning materials within approved company platforms, including SharePoint, learning management systems, or other internal knowledge repositories.
Added 24 mins ago
Senior Manager, Project/Program (Info Systems) Management
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 27 mins ago
Advanced Field Service Engineer - Baton Rouge, LA
Honeywell Technologies
Baton Rouge, LA
YOU MUST HAVE
Added 27 mins ago
SCADA/MES Software Engineer - Dakota Dunes, SD
Military Spouse Jobs & VetJobs
United States
Must have regular and punctual attendance
Added 28 mins ago
UO
Engineering/Architecture Principal Professional
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
…scope of work so as to not adversely impact existing building systems, including BMO Projects (Building Maintenance & Operations) associated with additions, alterations, and…
Added 28 mins ago
UO
Senior/Principal Electrical Engineer - Spacecraft and Instruments
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Casual remote work 1 or 2 days per week is possible with project approval
Added 28 mins ago
UO
Senior Software Engineering Department Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
This role requires an onsite presence in Boulder, Colorado 3 to 5 days per week
Added 31 mins ago
RE
Sr. Staff System Architect – Energy Generation, Storage & Conversion
Renesas Electronics
San Francisco, CA
- $200,000 to $215,000 USD / year
We are seeking an experienced and visionary System Engineer to define and drive end-to-end solutions for energy generation, storage, and power conversion systems. This role bridges energy…
Added 32 mins ago
Controls Engineer
General Motors LLC
Warren, MI
We are seeking an experienced Controls Engineer specializing in industrial automation and manufacturing controls to support the design, implementation, launch, and ongoing support of…
Added 32 mins ago
Senior Pipeline Engineer
DNV
Houston, TX
DNV – Digital & Data Solutions Pipeline Hydraulics Delivery team is seeking a Senior Liquids/Gas Pipeline Engineer. The role will focus on the implementation and support of the DNV Synergi…
Added 35 mins ago
Staff Compliance Engineer
FuelCell Energy
Danbury, CT
FuelCell Energy is seeking a highly motivated and technically strong Senior Product Compliance Engineer to support certification, regulatory compliance, and product safety activities…
Added 40 mins ago
Sr Database Engineer-SQL
H&R Block
Remote, United States
The Senior Database Engineer serves as a senior technical contributor responsible for the architecture, engineering, implementation, reliability, security, performance, and continuous…

ServiceNow

Senior Manager, Project/Program (Info Systems) Management

Santa Clara, CA, United States

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Job details

Experience: 10+ years of experience as a digital transformation change agent and customer experience expert
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

What you get to do in this role:

Lead a team of innovative and like-minded individuals that have a passion for digital transformation and improving the way people work
Help guide a well-trained team of individuals based on today’s best business practices of mentorship with an emphasis on professional and personal development
Contribute to the development of our NowOnNow digital transformation strategy to build world-class customer experience solutions
Execute the key activities required to deliver ‘Customer 0 and 1’ digital transformation experiences
Build effective working relationships with highly motivated and innovative members of teams across ServiceNow
Collaborate daily to share ideas, solicit input, and engage as a high-performing team that enables all team member to be successful
Develop cost-benefit analysis models to prioritize resourcing and digital transformation investments
Communicate strategic recommendations in oral and written format to executive leadership and throughout ServiceNow
Conduct data-based analysis to enable all decision making on strategic and operational problems
Conduct all Project Management activities, including resource estimates, planning, designing, and implementation of business and IT efforts
Develop insights to drive effective, high-quality decisions making and decisive actions
Engage daily with Product, Engineering, Design and IT teams to solve digital transformation challenges across industries and verticals
Own and execute projects against clear project plans with well-defined milestones and business impact objectives

Qualifications

To be successful in this role, the ideal candidate has:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience as a digital transformation change agent and customer experience expert
Passion for technology and innovation to improve the way people work using our products and the possibilities that come from building world-class customer experiences
Proven track record leading a highly motivated and skilled team of professionals with verifiable business outcomes
Must enjoy working in a highly collaborative environment across multiple geographies
Experience designing optimized customer experiences in either CSM, CRM, or HCM
Dedicated to executing based on the Agile and Scrum software methodologies
High energy, self-starter with an aptitude for learning new technologies and ability to promote transformational change
Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars
Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done
The ability to generate ideas for how our digital experiences can make our customers more successful
Must be technically savvy and able to design and build applications that meet business goals and objectives
Must be a self-starter and keen to explore new solutions with limited guidance or supervision
Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions
Strong release management and QA management experience
Excels in mitigating program delivery risks and strive to share accurate and timely program status to everyone
Stimulates and relish change, adapt quickly, and see change as an opportunity while embracing diversity and new ideas
Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement.
Ability to learn quickly and pick up tools, systems, and processes in a short amount of time.
Prior history working with the ServiceNow platform a major plus

For positions in this location, we offer a base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States