Jobs in the United States

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Added 7 mins ago
Engineering Manager
Sapiom
San Francisco, CA
- 7+ years as a software engineer and engineering manager in payments or fintech, including time directly managing engineers who shipped production systems that move real money.
Added 7 mins ago
Manufacturing Engineer
Manpower Engineering
Imperial, PA
Our client, a leading Energy Technology and Power Generation Manufacturing company, is seeking a Manufacturing Engineer I to join their team. As a Manufacturing Engineer I, you will be part…
Added 7 mins ago
AG
Senior Data & AI Engineer, Population Health Analytics
Alera Group
UNAVAILABLE
- $160,000 to $170,000 USD / year
The Senior Data & AI Engineer is a key member to help modernize and automate the data infrastructure supporting Vital Incite’s population health analytics platform. This role will initially…
Added 11 mins ago
Field Data Analysis Engineer
Kia Corporation
Irvine, CA
Must have a valid driver’s license
Added 18 mins ago
Principal Machine Learning Engineer
Vail Resorts
CA
We are looking for a curious, driven, innovative machine learning engineer who takes initiative to solve problems and create environments that accelerate the development, deployment, and…
Added 19 mins ago
Tactical Data Link (TDL) / Interoperability Data Specialist
CACI International
Norco, CA
…closely with the Interoperability Analysis team, resolving software tool issues, developing test plans/metrics, and leading troubleshooting efforts during critical test events to maintain…
Added 20 mins ago
Senior Software Design Engineer
Aireon
McLean, VA
If you are an experienced software developer with 8+ years of experience in software engineering and enterprise architecture, then you will be excited about the Senior Software Design…
Added 20 mins ago
Full Stack Software Engineer
Amgen
Thousand Oaks, CA
…early-career professionals looking to take on challenges in software…
Added 20 mins ago
Software Engineer
Amgen
Thousand Oaks, CA
…early-career professionals looking to take on challenges in software…
Added 20 mins ago
Senior Project Manager / Civil Engineer - Water Infrastructure
Psomas
Roseville, CA
- Hybrid Flexibility: 3 days in office/2 days remote - Career Growth: Clear pathways, coaching, and leadership development
Added 20 mins ago
Software Development Engineer - AWS, Amazon GuardDuty
Amazon
Santa Monica, CA
You will be a hands-on engineer contributing to the full software development lifecycle - from requirements gathering and system design through implementation, testing, deployment, and…
Added 20 mins ago
Software Development Engineer, Creative Advertiser Experience, CreativeX
Amazon
Santa Monica, CA
Design and implement software solutions that enable new features and improve existing systems, applying sound judgment when making tradeoffs between scalability, maintainability,…
Added 21 mins ago
Software Engineer, Agent Transformation Accelerator XFN (Technical Leadership)
Meta
Menlo Park, CA
…XFN workforce at a major technology company.We are seeking a Software Engineer to serve as one of the top technical leaders for ATA XFN - defining the foundational agent architecture,…
Added 21 mins ago
Mid-level or Senior Modeling and Simulation Engineer
The Boeing Company
El Segundo, CA
The Boeing Space & Launch team is seeking a Mid-level or Senior Modeling and Simulation Engineer for development projects in El Segundo, CA and Mesa, AZ . The Space and Launch Team creates…
Added 21 mins ago
Associate or Mid-level Ground Systems Engineer for MILSATCOM Program
The Boeing Company
El Segundo, CA
This position is for Ground Systems Engineer who enjoys the opportunity to work on multiple phases of our ground system development programs. The successful candidate will be working on…
Added 21 mins ago
Quality Engineer - Millennium Space Systems
The Boeing Company
El Segundo, CA
The Quality Engineer ( Build Reliability Engineer ) will be responsible for identifying, resolving, and eliminating spacecraft and product manufacturing quality issues. You will be a key…
Added 21 mins ago
Senior Machine Learning Engineer, Developer Product Analytics
Apple
Cupertino, CA
Production-quality software engineering in Python, including reusable service design and the full deployment lifecycle.
Added 21 mins ago
Tech Lead Manager, Merchant Shopping, AI/ML Insights and Growth
Google
Mountain View, CA
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…
Added 21 mins ago
Senior Software Engineer, Performance, Platforms Infrastructure Engineering
Google
Sunnyvale, CA
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Added 21 mins ago
Senior Staff Software Engineer, Agent Registry
Google
Sunnyvale, CA
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Added 21 mins ago
Senior Software Engineer, Security Infrastructure
Google
Sunnyvale, CA
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Added 21 mins ago
Strategic Partnerships, Technical Program Manager
ServiceNow, Inc.
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 21 mins ago
Reliability Engineer
ServiceNow, Inc.
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 21 mins ago
Software Engineer, DevAI
Google
San Jose, CA
As a Software Engineer on the Self-Maintaining Codebase (SMC) team, you will work on the core feedback loop that drives the intelligence, reliability, and autonomy of our next-generation…
Added 21 mins ago
Software Engineer, Retrieval Engine
Google
San Jose, CA
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to…

ServiceNow, Inc.

Reliability Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Join us to build the next generation of cloud-native reliability, release, and test platforms that enable engineering excellence, developer productivity, and high-confidence ServiceNow releases through automation, observability, and AI-driven operations.

What you get to do in this role:

Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness
Design and maintain production-like release and test ServiceNow environments that improve release confidence and deployment readiness.
Build and integrate automated test pipelines, observability, reliability signals, deployment intelligence, and quality gates into CI/CD workflows.
Develop automation solutions that improve engineering productivity, streamline operations, and reduce manual toil through shift-left engineering practices.
Build reusable frameworks, self-service engineering environments, test data management, mock services, and developer productivity tooling.
Design and enhance Kubernetes-based platforms supporting scalable test infrastructure, release automation, cloud-native workloads, and developer self-service.
Implement automated validation for failure detection, deployment verification, policy enforcement, security checks, resilience testing, and operational health assessments.
Resolve complex platforms, infrastructure, and networking challenges through software engineering, systems design, and automation.
Partner closely with engineering teams to improve platform reliability, release quality, cloud-native adoption, and engineering best practices.
Participate in architecture reviews, technical design discussions, and implementation of scalable, automation-first engineering solutions.
Influence technical decisions through strong engineering execution, collaboration, and delivery of high-quality platform capabilities.
Mentor engineers through technical guidance, code reviews, knowledge sharing, and engineering best practices.
Foster a culture of reliability, automation, operational excellence, continuous improvement, and customer-focused engineering.

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Software Engineering, or Infrastructure Engineering with a Bachelor's degree; or an advanced degree without experience; or equivalent work experience.
Hands-on experience with Kubernetes across cluster operations, networking, storage, security, autoscaling, and multi-cluster environments.
Experience building and operating cloud-native platforms supporting scalable, highly available services.
Experience integrating Kubernetes with CI/CD, GitOps, automated test pipelines, deployment validation, and cloud-native deployment workflows.
Experience designing and implementing automation to improve developer productivity, release quality, and operational efficiency.
Experience with progressive delivery practices, including canary deployments, feature flags, automated rollback, and deployment verification.
Experience with chaos engineering, resilience testing, disaster recovery, and reliability validation.
Strong software engineering skills with hands-on experience designing, developing, testing, and debugging applications using Python, Go, Java, or Ruby.
Experience leveraging AI-assisted engineering for intelligent testing, release risk analysis, incident diagnostics, or operational automation is a plus.
Strong understanding of observability, monitoring, SLI/SLOs, incident management, and production operations for distributed systems.
Demonstrated ability to solve complex technical problems, drive projects independently, and collaborate effectively across engineering teams.
Thrives in fast-paced, ambiguous environments with a strong ownership mindset, bias for action, and a passion for continuous learning and automation.
Low ego, intellectually curious, and an effective collaborator who enjoys partnering with globally distributed teams to deliver reliable engineering solutions.

Good to have:

Experience with observability and monitoring platforms for applications, services, and distributed systems at scale.
Experience with DevOps automation, CI/CD pipelines, GitOps, and Agile development practices using tools such as GitLab CI/CD, Argo CD, or Flux.
Experience building and maintaining enterprise-scale test automation frameworks using technologies such as Playwright, Selenium, Cypress, REST Assured, PyTest, JUnit/TestNG, or equivalent.
Experience with test orchestration, intelligent regression testing, test impact analysis, flaky test detection, parallel execution, and test data management.
Experience with service virtualization, contract testing, synthetic testing, and building developer self-service engineering platforms.
Experience with Infrastructure as Code and configuration management tools such as Ansible, Terraform, or equivalent.
Experience with the Kubernetes ecosystem, including Helm, Argo Workflows, Kustomize, Istio/Linkerd, Gateway API/Ingress, Prometheus, OpenTelemetry, and container runtime technologies.
Experience operating Kubernetes platforms across public cloud providers, including AWS (EKS), Azure (AKS), and Google Cloud (GKE).
Experience implementing progressive delivery practices, including canary deployments, feature flags, deployment verification, and automated rollback.
Familiarity with AI-assisted engineering, intelligent testing, operational automation, or cloud-native engineering platforms.

For positions in this location, we offer a base pay of $108,500 - $168,200 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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More about this job

Skills

ServiceNow
Workflow
CI/CD
Data management
Kubernetes
Collaboration
Process improvement
Decision making
Problem solving
DevOps
Implement ICT recovery system
Debugging
Python
Go
Oracle Java
Ruby
Agile development
GitLab
Test automation
Selenium
REST Assured
JUnit
TestNG
Infrastructure as code
Ansible
IBM Terraform
Prometheus
AWS
Microsoft Azure
Google Cloud
Sales

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Work requirements

Jobs in the United States