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Software Development Engineer, Amazon Optics
Amazon.com Services LLC
Arlington, VA · New York, NY · Annapolis Junction, MD · Herndon, VA
…physical locations using computer vision and applied machine learning to automate real-time production decisions that protect every AWS location…
Added 1 min ago
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Client Services Associate
TEKsystems
Tempe, AZ
- $21 to $23 USD / hour
…organization.If you thrive in customer-facing roles, enjoy learning complex processes, and can confidently navigate multiple systems at once, we'd love to hear from you.What You'll…
Added 1 min ago
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Solution Architect
TEKsystems
Hanover, MD
- $125,000 to $190,000 USD / year
…management to full outsourcing for applications, infrastructure and learning solutions. As a services provider, we leverage our talent management strengths to extend the business value of…
Added 2 mins ago
Workday Finance Reporting Senior Associate (Location Flexible)
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United States
Aptitude for learning and mastering report-writing tools.
Added 2 mins ago
Registered Nurse - RN - Dialysis
Fresenius Medical Care
Nampa, ID
· Must have a minimum of 12 months experience as a RN
Added 3 mins ago
Registered Nurse - Heart Institute
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Montgomery, OH · Cincinnati, OH
…closely alongside providers in a clinic setting, serving as a key partner in delivering exceptional patient care, education, and support throughout the patient…
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Sr. Project Manager (Remote)
GovCIO
Jefferson City, MO
…runs SAFe cadence across the AI teams, manages our platform partner relationship, and builds the evidence VA needs to make investment and scale decisions. This position is fully remote…
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General Manager Biola University
Compass Group
La Mirada, CA
…are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our…
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Compass Group
Seattle, WA
…are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our…
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…are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our…
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Executive Chef Biola University
Compass Group
La Mirada, CA
…are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our…
Added 4 mins ago
DIETITIAN
Compass Group
NY · Los Angeles, CA · Birmingham, AL · Mobile, AL · Montgomery, AL · Tuscaloosa, AL · Fayetteville, AR · Little Rock, AR · Chandler, AZ · Phoenix, AZ · Culver City, CA · Fountain Valley, CA · Hayward, CA · Modesto, CA · Mountain View, CA
Education Reimbursement – Financial support for advanced learning
Added 4 mins ago
DIETITIAN
Compass Group
Milwaukee, WI
Education Reimbursement – Financial support for advanced learning
Added 5 mins ago
Registered Nurse - RN - Dialysis
USA Renal Care Group Inc
Nampa, ID
· Must have a minimum of 12 months experience as a RN
Added 6 mins ago
SU
VISTA Coordinator
Southern Utah University (UT)
Cedar City, UT
- $22 USD / hour
Organize and facilitate monthly VISTA team coordination meetings, peer-learning circles, and professional development workshops. Coordinate project logistics for regional workforce events…
Added 7 mins ago
Vice President, Head of People
United States Space Foundation
Colorado Springs, CO
The Head of People serves as a strategic advisor, trusted partner, and member of the leadership team responsible for developing and executing a comprehensive human capital strategy that…
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Embraer 145 Instructor Pilot (Dallas)
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Demonstrated customer‑service mindset and ability to create a positive learning environment.
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We foster an environment for constant learning.
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Internal Audit Analyst
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This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week
Added 9 mins ago
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Project Management Intern
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NY · Nashville, TN
- $27.31 to $34.58 USD / hour
Receive work direction and work independently with an interest in quickly learning and applying new skills and abilities.
Added 9 mins ago
Strategic Planning Director
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Serve as a trusted strategic partner to clients, building strong relationships through a deep understanding of their business, customers, and competitive challenges.
Added 9 mins ago
Reliability Engineer
ServiceNow
Santa Clara, CA
Partner closely with engineering teams to improve platform reliability, release quality, cloud-native adoption, and engineering best practices.
Added 9 mins ago
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EDI Support Specialist
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- $25 to $30 USD / hour
…our SPS Commerce platform, ROSS ERP integrations, and trading partner connections. In addition to traditional EDI support, this role has a forward-looking component: you will actively…
Added 9 mins ago
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National Health Foundation
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- $80,000 to $90,000 USD / year
Partner with the Kitchen Manager and existing staff to host, train, and mentor interns, assigning appropriate day-to-day supervision and structured learning goals.
Added 10 mins ago
Senior Product Manager
Libra Solutions
Charlotte, NC
…right problems, validate them quickly, prototype early, and partner cross-functionally to turn ideas into reliable, scalable solutions. They are comfortable operating in a high-throughput…

ServiceNow

Reliability Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Join us to build the next generation of cloud-native reliability, release, and test platforms that enable engineering excellence, developer productivity, and high-confidence ServiceNow releases through automation, observability, and AI-driven operations.

What you get to do in this role:

Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness
Design and maintain production-like release and test ServiceNow environments that improve release confidence and deployment readiness.
Build and integrate automated test pipelines, observability, reliability signals, deployment intelligence, and quality gates into CI/CD workflows.
Develop automation solutions that improve engineering productivity, streamline operations, and reduce manual toil through shift-left engineering practices.
Build reusable frameworks, self-service engineering environments, test data management, mock services, and developer productivity tooling.
Design and enhance Kubernetes-based platforms supporting scalable test infrastructure, release automation, cloud-native workloads, and developer self-service.
Implement automated validation for failure detection, deployment verification, policy enforcement, security checks, resilience testing, and operational health assessments.
Resolve complex platforms, infrastructure, and networking challenges through software engineering, systems design, and automation.
Partner closely with engineering teams to improve platform reliability, release quality, cloud-native adoption, and engineering best practices.
Participate in architecture reviews, technical design discussions, and implementation of scalable, automation-first engineering solutions.
Influence technical decisions through strong engineering execution, collaboration, and delivery of high-quality platform capabilities.
Mentor engineers through technical guidance, code reviews, knowledge sharing, and engineering best practices.
Foster a culture of reliability, automation, operational excellence, continuous improvement, and customer-focused engineering.

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
2+ years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Software Engineering, or Infrastructure Engineering with a Bachelor's degree; or an advanced degree without experience; or equivalent work experience.
Hands-on experience with Kubernetes across cluster operations, networking, storage, security, autoscaling, and multi-cluster environments.
Experience building and operating cloud-native platforms supporting scalable, highly available services.
Experience integrating Kubernetes with CI/CD, GitOps, automated test pipelines, deployment validation, and cloud-native deployment workflows.
Experience designing and implementing automation to improve developer productivity, release quality, and operational efficiency.
Experience with progressive delivery practices, including canary deployments, feature flags, automated rollback, and deployment verification.
Experience with chaos engineering, resilience testing, disaster recovery, and reliability validation.
Strong software engineering skills with hands-on experience designing, developing, testing, and debugging applications using Python, Go, Java, or Ruby.
Experience leveraging AI-assisted engineering for intelligent testing, release risk analysis, incident diagnostics, or operational automation is a plus.
Strong understanding of observability, monitoring, SLI/SLOs, incident management, and production operations for distributed systems.
Demonstrated ability to solve complex technical problems, drive projects independently, and collaborate effectively across engineering teams.
Thrives in fast-paced, ambiguous environments with a strong ownership mindset, bias for action, and a passion for continuous learning and automation.
Low ego, intellectually curious, and an effective collaborator who enjoys partnering with globally distributed teams to deliver reliable engineering solutions.

Good to have:

Experience with observability and monitoring platforms for applications, services, and distributed systems at scale.
Experience with DevOps automation, CI/CD pipelines, GitOps, and Agile development practices using tools such as GitLab CI/CD, Argo CD, or Flux.
Experience building and maintaining enterprise-scale test automation frameworks using technologies such as Playwright, Selenium, Cypress, REST Assured, PyTest, JUnit/TestNG, or equivalent.
Experience with test orchestration, intelligent regression testing, test impact analysis, flaky test detection, parallel execution, and test data management.
Experience with service virtualization, contract testing, synthetic testing, and building developer self-service engineering platforms.
Experience with Infrastructure as Code and configuration management tools such as Ansible, Terraform, or equivalent.
Experience with the Kubernetes ecosystem, including Helm, Argo Workflows, Kustomize, Istio/Linkerd, Gateway API/Ingress, Prometheus, OpenTelemetry, and container runtime technologies.
Experience operating Kubernetes platforms across public cloud providers, including AWS (EKS), Azure (AKS), and Google Cloud (GKE).
Experience implementing progressive delivery practices, including canary deployments, feature flags, deployment verification, and automated rollback.
Familiarity with AI-assisted engineering, intelligent testing, operational automation, or cloud-native engineering platforms.

For positions in this location, we offer a base pay of $108,500 - $168,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ServiceNow
CI/CD
Data management
Kubernetes
Collaboration
Process improvement
Decision making
Problem solving
DevOps
Implement ICT recovery system
Debugging
Python
Go
Oracle Java
Ruby
Agile development
GitLab
Test automation
Selenium
REST Assured
JUnit
TestNG
Infrastructure as code
Ansible
IBM Terraform
Prometheus
AWS
Microsoft Azure
Google Cloud
Sales

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Work requirements

Jobs in the United States