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Engineer III, Global Technology - Legacy Export
Expeditors
Seattle, WA
The Engineer III plays a key role in analyzing, coding, and supporting a mission-critical proprietary COBOL Transportation Management System that supports Expeditors’ business operations.…
Added 3 mins ago
Software Engineer
BlueCross BlueShield of Tennessee
Chattanooga, TN
Software Engineer, Electronic Data Interchange & Interoperability Systems
Added 3 mins ago
KD
Fall 2027 Co-op - Process Engineer
Keurig Dr Pepper
Knoxville, TN
- $31 USD / hour
As a Process Engineer Co-op at KDP in our Knoxville, TN site, you will gain hands-on experience supporting manufacturing operations and process improvement. You will work alongside the…
Added 3 mins ago
Lead Vulnerability Research Engineer
Raymond James Financial, Inc.
Memphis, TN
This position follows a hybrid work model, with an expectation to be in the office 3 days per week in a Raymond James Corporate Office location (St
Added 3 mins ago
Member of Product Staff
Meta
Nashville, TN
Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance user satisfaction and improve engineer productivity.
Added 3 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Nashville, TN
Develop and maintain security operations standards, processes, and controls aligned with regulatory requirements and industry best practices.
Added 3 mins ago
AI Native Data and Knowledge Architect - Senior Manager
EY
Nashville, TN · Memphis, TN · Chattanooga, TN
To qualify you must have
Added 3 mins ago
Cloud Solutions Engineer
Humana
Nashville, TN
The Cloud Solutions Engineer supports cloud-based customer experience platforms through the development, integration, testing, and optimization of conversational AI and contact center…
Added 3 mins ago
AT
Server Tech Services Engineer II
Akamai Technologies, Inc.
Nashville, TN
- $76,100 to $136,900 USD / year
As a Server Tech Services Engineer II, you will serve as a key technical leader. You will resolve high-severity hardware and network issues across Akamai's infrastructure. In this role, you…
Added 3 mins ago
Machine Learning Research Engineer
Raydar
New York, NY
- Comfort working on-site five days per week · - On-site, five days per week in office
Added 3 mins ago
Associate Forward Deployed Engineer II- Palantir
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
As an Engineering and Product Engineer II, you will work side by side with senior functional and technical client team members to rapidly prototype and deliver high-impact GenAI-enabled…
Added 4 mins ago
AT
Senior Platform Operations Engineer - Cambridge MA - Security Clearance Required
Akamai Technologies, Inc.
Nashville, TN
- $100,700 to $181,300 USD / year
As a Platform Operations Engineer II, you will be responsible for:
Added 4 mins ago
AWS Sales Engineer
Deloitte US
Austin, TX · Baltimore, MD · Charlotte, NC · Gilbert, AZ · Honolulu, HI · Houston, TX · Philadelphia, PA · Pittsburgh, PA · Raleigh, NC · Richmond, VA · Rosslyn, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Jose, CA · Tempe, AZ · Washington, DC · Westlake, TX
Deloitte's Government and Public Services (GPS) practice is seeking a highly motivated and experienced AWS Sales Engineer to join our dynamic alliance sales team. The AWS Sales Engineer…
Added 4 mins ago
Sales Representative III, Pain Interventions - Nashville, TN
Medtronic
Nashville, TN
Responds in a timely manner to all reporting requirements and requests
Added 4 mins ago
AI Engineer – Agentic AI & Applied Generative AI- Senior Associate
PwC
Nashville, TN
What You Must Have
Added 4 mins ago
Product Content Engineer
Meta
Nashville, TN
…experiences actually work for people.We're looking for a Content Engineer who will partner with Meta’s agent tooling team to define model quality standards and target behaviors for Meta’s…
Added 4 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Nashville, TN
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 8 mins ago
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Software Engineer Consultant
lhh
Pasadena, CA
- $60 to $75 USD / hour
Added 8 mins ago
Sr. Software Dev Engineer, AWS Billing
Amazon Development Center U.S., Inc.
Seattle, WA
As a Senior Software Development Engineer on our Launch Automation team, you'll spend your time bridging the gap between complex international expansion requirements and intelligent…
Added 17 mins ago
Operating Advisor - Data Analytics & Operating Tools
Lakeside Capital Group Management LLC
Coeur d'Alene, ID
Must live in or relocate to the Coeur d'Alene area
Added 18 mins ago
Principal Software Engineer – Compute Engineering
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 18 mins ago
Senior Staff Software Engineer – Compute Engineering
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 18 mins ago
Staff Software Engineer – Compute Engineering
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 18 mins ago
Staff Software Engineer – Compute Engineering
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 18 mins ago
Senior Software Engineer – Compute Engineering
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…

ServiceNow

Principal Software Engineer – Compute Engineering

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Join the Compute Engineering organization, which builds the scheduling, capacity, and performance systems that run our platform across private and public cloud.

What you get to do in this role:

Design and evolve the compute scheduler and resource-management systems, including placement, prioritization, preemption, and fairness across workloads.
Build capacity models and forecasts across private and public cloud, and turn them into reservation and placement decisions.
Establish performance and scale testing: benchmarks, load tests, regression detection, and SLOs for scheduling latency and throughput.
Apply AI and ML to forecasting, anomaly detection, and placement optimization where they outperform simpler approaches.
Write and maintain declarative, software-defined infrastructure at scale, with build systems, web services, and automation that are specified, documented, and testable.
Research and adopt open-source and commercial tools and methods that improve compute efficiency and reliability.
Partner with networking, orchestration, SRE, and FinOps teams on cross-team designs and cost trade-offs.
Guide complex technical decisions and design reviews. Challenge assumptions with data, surface architectural risks early, and balance shipping speed with long-term durability.
Own production reliability and incident response for compute systems, and lead post-incident improvements.
Mentor architects and senior engineers and build the next layer of technical leadership.

Level expectations

Principal : Sets technical direction across multiple teams or a major compute area. Shapes architecture, mentors senior engineers and architects, and influences decisions across geographies.

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
15+ years of related experience in software engineering, cloud, or infrastructure automation with a Bachelor's degree; or 12+ years and a Master's degree; or a PhD with 8+ years of experience; or equivalent experience.
Deep experience designing multi-tenant, cloud-native SaaS at enterprise scale, including distributed systems, large-scale data systems, APIs, and microservices.
Experience designing or operating large-scale schedulers or resource managers, such as Kubernetes, Slurm, or internal equivalents.
Strong programming skills in Go, Python, or Java, with experience in related languages.
Experience with capacity planning, performance engineering, or load testing at scale.
Hands-on experience applying ML in production, including models, feature pipelines, or ML platforms. Using AI tools alone is not enough.
Experience with infrastructure as code and configuration management, such as Terraform and Ansible.
Comfortable with virtualization and cloud infrastructure across private and public clouds, such as Azure, AWS, GCP.
Working understanding of IP networking, block and file storage, and load balancers.
Experience integrating AI into work processes, decision-making, or problem solving.
Works independently across interconnected systems and investigates root causes without waiting for direction.
Influences without direct authority across multiple teams and geographies (US, EU, India).
Communicates clearly with senior leaders, customers, and engineers, and articulates a compelling technical vision.
Has a learning mindset and is motivated to build new skills and bring real improvement to internal and external customers.
Has integrity and honesty, and upholds ServiceNow's values.

Preferred

Experience with ML-driven scheduling, forecasting, or capacity optimization.
Working knowledge of internet protocols such as DNS, NTP, and HTTP.
Experience with release management and large-scale server infrastructure.

For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States