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BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
A successful candidate in the Electronics Engineer position will serve as the Telecommunications Asset Manager responsible for developing strategies for replacing aging telecommunications…
Added 7 mins ago
FA
PUBLIC NOTICE - Airway Transportation Systems Specialist
Federal Aviation Administration
May be filled in various FAA duty locations
- $69,552 to $82,976 USD / year
…theoretical and practical, of automated systems operation, integration, management, and maintenance. Experience may have been gained in occupations such as computer specialist, electronics…
Added 10 mins ago
MD
Interdisciplinary General Engineer/ Operations Research Analyst
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
As a Interdisciplinary General Engineer/ Operations Research Analyst at the NH-0801/1515-3 broadband level some of your typical work assignments may include:
Added 11 mins ago
System Integration & Test Engineer
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a System Integration & Test Engineer to join our team of qualified, diverse individuals within our Lab Test organization. This role…
Added 11 mins ago
Staff Systems Engineer - TRMC Systems Engineering Lead
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Staff Engineer Systems – TRMC Systems Engineering Lead to join our team of qualified, diverse individuals in our Systems…
Added 11 mins ago
Sr. Principal System Engineer - NATO IFC Lead
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Senior Principal Systems Engineer to join our team of qualified, diverse individuals within our Systems Engineering organization,…
Added 11 mins ago
Principal Engineer Systems RQ-4 FMS IFC Manager
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for a Principal Systems Engineer - RQ-4 FMS IFC Manager to join our team of qualified, diverse individuals within our Systems Engineering…
Added 16 mins ago
UM
GENERAL ENGINEER
U.S. Marine Corps
Quantico, VA
- $143,913 to $197,200 USD / year
You will serve as the authoritative technical expert for the program management office lead engineer, provide business advice, anticipate operational risks, resolve unexpected events, and…
Added 19 mins ago
BP
Experienced Structural Analysis Engineer Schenectady NY
Bechtel Plant Machinery, Inc.
SCHENECTADY, NY
- $88,000 to $166,300 USD / year
Location: Schenectady, New York Job Title: Experienced Structural Analysis Engineer Status: Full-time Professional Annual Salary Range: $88,000 - $166,300 *Salary commensurate with…
Added 19 mins ago
C
Technical Engineer V
CTG
Buffalo, NY
- $67.17 to $111.94 USD / hour
At least 10 years of professional experience in technical engineering, infrastructure design, data management, systems integration, or complex application development.
Added 19 mins ago
C
Senior Java Full Stack Engineer – Spring Boot & AWS
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
As a Senior Java Full Stack Engineer – Spring Boot & AWS , you will make an impact by designing and delivering scalable, secure, cloud-based applications using Java, Spring Boot, React, and…
Added 19 mins ago
C
Senior Full Stack Engineer – .NET & C#
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
Document technical designs, application data flows, integration patterns, and healthcare payer business rules to support knowledge sharing and long-term maintainability.
Added 19 mins ago
Principal Software Engineer - Ai
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 19 mins ago
C
Senior .NET Full Stack Engineer with C#
Cognizant
Albany, NY
- $86,000 to $99,000 USD / year
Document technical designs, application data flows, integration patterns, and healthcare payer business rules to support knowledge sharing and long-term maintainability.
Added 19 mins ago
Senior Network Engineer
Cognizant
Albany, NY
We are seeking an experienced Senior Network Engineer to design, implement, secure, operate, and optimize enterprise data-center, campus, branch, wireless, and hybrid-cloud networks. The…
Added 19 mins ago
Senior Workday Security Engineer
CVS Health
Albany, NY
CVS Health is seeking an experienced Senior Workday Security Engineer to join the HR Technology Workday Security team. This role designs, supports, governs, and optimizes security across…
Added 19 mins ago
Senior Systems Engineer Fuel Cell Systems
Plug Power Inc.
ALBANY, NY
Senior Systems Engineer - Fuel Cell Systems Status: Exempt (Salaried) Department: Fuel Cell Platforms - Systems Engineering Position Summary Plug is building the global hydrogen ecosystem.…
Added 19 mins ago
HT
Field Service Engineer II-Relocation Package Available!
Honeywell Technologies
Albany, NY
- $35.82 to $44.81 USD / hour
As a Field Service Engineer II here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and…
Added 20 mins ago
Lead Engineer-QA
Insight Global
New York, NY
As Lead Engineer, Quality Assurance, you will own quality across the full BIDS platform: the BIDS Trader workstation, the core matching engine and the back-end services behind it, and the…
Added 20 mins ago
Cyber Security Engineer
Chobani LLC
NEW YORK, NY
SummaryWe're seeking a Cyber Security Engineer with strong expertise in both application security architecture and cybersecurity tooling implementation. This role bridges hands-on technical…
Added 20 mins ago
Contractor05
Mphasis Corporation
NEW YORK, NY
Added 20 mins ago
Principal Machine Learning Engineer
CVS Health
New York, NY
As the most senior engineer on the team, you will set technical direction for how machine learning is designed, built, tested, deployed, and operated at scale. You will architect the…
Added 21 mins ago
Engineer II, Google Cloud
PwC
Rochester, NY · Albany, NY · Buffalo, NY · Melville, NY · New York, NY
As a Engineer II, Google Cloud you will contribute to the design, build, testing, and optimization of cloud-native applications on Google Cloud, supporting work across the full software…
Added 21 mins ago
GC
Infrastructure Server Systems Analyst / Engineer
GDH Consulting
NEW YORK, NY
- $73.82 to $79.19 USD / hour
…hands-on technical expertise to facilitate the migration and integration of a diverse range of IoT devices onto a dedicated SD Access fabric. It entails close collaboration with internal…
Added 21 mins ago
NU
Software Engineering Internships – Summer 2027
NBC Universal
New York, NY
- $30 to $40 USD / hour
…for Peacock & all of its propositions which includes backend integration of components and application front end across all the major device platforms. Our goal is to educate the interns on…

ServiceNow

Principal Software Engineer - Ai

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Role Overview ServiceNow is seeking a Principal Architect to define and drive the technical architecture and long-term evolution of its Core Platform. The Core Platform provides the foundational capabilities that power ServiceNow applications and enable customers to build, customize, integrate, and operate mission-critical workflows at enterprise scale. In this role, you will provide technical leadership across multiple platform domains, shape architectural strategy, and drive solutions to the most complex engineering challenges involving scalability, performance, reliability, security, extensibility, and operational efficiency. You will partner with engineering and product leaders to translate business and customer needs into a coherent platform architecture and lead the execution of strategic, cross-organizational technical initiatives. The ideal candidate is a recognized technical leader with deep expertise in large-scale distributed systems and enterprise platforms, exceptional architectural judgment, and a proven ability to influence engineering strategy and deliver measurable outcomes across teams.

Key Responsibilities

Platform Architecture and Technical Strategy

Define and evolve the long-term architecture and technical strategy for ServiceNow Core Platform, ensuring foundational capabilities support enterprise scale, extensibility, security, performance, and reliability.
Own architectural direction across multiple platform domains, establishing principles, standards, and design patterns that promote consistency and reduce complexity.
Drive resolution of the most challenging architectural problems, balancing customer requirements, platform evolution, engineering efficiency, and long-term maintainability.
Identify opportunities to simplify and modernize platform architecture, reduce technical debt, and improve separation of concerns across foundational services.
Influence platform roadmaps and investment decisions through clear architectural recommendations, technical analysis, and measurable business and customer outcomes.

Scalability, Performance, and Reliability

Architect solutions that enable the platform to scale efficiently across large numbers of customers, instances, workloads, and diverse usage patterns.
Drive improvements in runtime architecture, workload isolation, resource utilization, database access, service communication, and execution efficiency.
Establish architectural approaches for resilience, fault isolation, graceful degradation, and predictable performance under varying workloads.
Use telemetry, performance data, and production insights to identify systemic bottlenecks and prioritize high-impact architectural improvements.
Champion engineering practices that prevent customer-impacting regressions and improve service reliability, availability, and operational excellence.

Cross-Organizational Technical Leadership

Lead architecture for strategic initiatives spanning multiple engineering teams and platform domains, driving alignment on technical direction and implementation trade-offs.
Partner with engineering, product management, security, and operations leaders to translate customer needs and business priorities into actionable architecture and engineering plans.
Influence senior technical and organizational leaders through strong technical judgment, data-driven analysis, and clear communication.
Mentor principal and senior engineers and technical leaders, raising the quality of architectural thinking and engineering execution across the organization.

Engineering Excellence and Platform Innovation

Drive architectural improvements that accelerate engineering delivery while maintaining high standards for quality, compatibility, and reliability.
Champion automation, continuous integration, contract testing, observability, and telemetry-driven engineering practices.
Identify opportunities to leverage AI and automation in software development, testing, platform operations, and developer productivity.
Evaluate emerging technologies and architectural approaches, translating promising innovations into practical, scalable platform capabilities.
Define measurable success criteria for architectural initiatives and ensure outcomes are validated through customer impact, engineering metrics, and operational results.

Qualifications

Extensive experience designing and evolving large-scale enterprise software platforms, distributed systems, or cloud-based SaaS architectures.
Deep expertise in distributed systems, multi-tenant architectures, runtime platforms, service-oriented architectures, and foundational platform engineering.
Experience applying AI and automation to engineering productivity, software quality, and platform operations.
Experience architecting enterprise SaaS platforms operating at significant scale with extensive customer customization and integration requirements.
Proven ability to define architecture across multiple technical domains and lead complex, cross-team engineering initiatives.
Strong understanding of performance engineering, scalability, reliability, fault isolation, security, and operational resilience.
Deep knowledge of API architecture, platform extensibility, backward compatibility, and integration patterns.
Demonstrated ability to influence engineering strategy and technical decisions across organizational boundaries without relying on direct reporting relationships.
Exceptional architectural judgment, with the ability to evaluate complex trade-offs and translate technical strategy into incremental, executable plans.
Strong communication skills, including the ability to explain complex technical concepts and recommendations to senior engineering and executive leadership.

For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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