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Added just now
Sr. Software Engineer, Pretraining Data
SpaceXAI
Palo Alto, CA
…initial training. You'll work on large-scale crawling, data platform, and pipeline infrastructure, turning raw dumps into the datasets our models train on, and making iteration with…
Added 3 mins ago
GH
Senior Software Engineer
GE HEALTHCARE
Remote, United States
- $109,600 to $164,400 USD / year
As a Senior Software Engineer in GE HealthCare's Science & Technology organization, you will develop scalable, cloud-based software solutions that support healthcare innovation and digital…
Added 3 mins ago
JA
Senior Engineer Core Infrastructure
JetBlue Airways Corporation
Salt Lake City, UT · Washington, DC · Orlando, FL · Long Island City, NY
- $105,600 to $150,400 USD / year
The Senior Core Infrastructure Engineer – is focused on ensuring the creation and management of Infrastructure including managing operational stability, performance, and cost-efficiency of…
Added 4 mins ago
E
Senior Data Engineer
Expression
Shirlington, VA
- $180,000 to $200,000 USD / year
Expression is seeking an experienced Senior Data Engineer to design, develop, and integrate secure enterprise data services supporting advanced Artificial Intelligence (AI) and Large…
Added 9 mins ago
IT Principal Application Security Engineer (Must Reside in Texas)
Randolph-Brooks Federal Credit Union
United States
All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas · To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU
Added 9 mins ago
Head of Data Engineering
Texas Instruments
Dallas, TX
Partner with enterprise architecture and platform engineering teams to drive adoption of open, interoperable data architectures.
Added 12 mins ago
Staff Security Engineer, Product Security
Flexport
San Francisco, CA
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 12 mins ago
Staff Security Engineer, Product Security
Flexport
Remote, United States
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 12 mins ago
Security Engineer, Product Security
Flexport
Remote, United States
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 12 mins ago
Security Engineer, Product Security
Flexport
San Francisco, CA
Partner with engineering leadership to resolve the design tradeoffs that a senior engineer would escalate.
Added 15 mins ago
IC
Staff iOS Engineer
Insulet Corporation
San Diego, CA
- $167,200 to $250,750 USD / year
Must have strong expertise in Swift · Must have strong knowledge of Combine, Async Await, and FRP
Added 19 mins ago
Critical Facilities Lead Engineer
Salute Inc.
Cheyenne, WY · Greeley, CO · Fort Collins, CO
…we are seeking a dynamic and experienced Critical Facilities Engineer III to join our team and drive our relationships with hyperscale clients to new…
Added 20 mins ago
Senior Sales Engineer- Microsoft (Remote)
Ingram Micro Inc
Remote, United States
…reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at…
Added 21 mins ago
Senior Software Engineer, Elixir
PDQ
Remote, United States
PDQ is seeking a Senior Software Engineer to help build and scale intelligent, autonomous systems that transform how users interact with our products. In this role, you will develop…
Added 21 mins ago
Systems Engineer
Humana Inc.
Louisville, KY · Charlotte, NC · Arlington, VA · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Chicago, IL · Atlanta, GA · NY · Nashville, TN · Boston, MA
The Systems Engineer - Patch Management is responsible for the execution, monitoring, troubleshooting, and continuous improvement of enterprise patching and vulnerability remediation…
Added 21 mins ago
Technical Product Owner
Meijer Great Lakes LP
MI
The Technical Product Owner (TPO) is accountable for translating business outcomes and platform strategy into an executable technical roadmap and prioritized backlog for Meijer Data…
Added 21 mins ago
Software Engineer - Garmin Health
Garmin International, Inc.
Olathe, KS
We are seeking a full-time Software Engineer - Garmin Health at Garmin's U.S. headquarters in the Greater Kansas City area. As a member of the Garmin Health team, you will develop and…
Added 22 mins ago
Lead Unified Communications & Collaboration (UCC) Systems Engineer
Lincoln Financial
Greensboro, NC
As the Lead Unified Communications & Collaboration (UCC) Systems Engineer, you will be an individual-contributor technical lead responsible for the architecture, engineering, security,…
Added 26 mins ago
Solution Architect, Agent & Software Testing
Tonic AI
Remote, United States
The platform is robust and scalable. What makes it valuable is someone who can walk into a customer’s environment, work out where Tonic fits in their stack and their release process, prove…
Added 26 mins ago
GTM Engineer
ChiroHD
United States
ChiroHD is the cloud-based practice management platform that actually gets chiropractic. Scheduling, EHR, billing, patient communication - everything a modern practice needs, built…
Added 32 mins ago
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Senior Forward Deployed Engineer, Operate
True Talent Solutions Partners
New York, NY
- $170,000 to $205,000 USD / year
…ongoing support, while bringing field insights back to the core…
Added 34 mins ago
Senior FPGA Digital Design & Development Engineer (Hybrid)
Cisco
Milpitas, CA
…time processing and synchronization. We also provide essential platform functionality, including hardware interfaces, clock and reset control, power sequencing, and diagnostics across…
Added 34 mins ago
Biomedical Equipment Technician I
Tri-Imaging
St. Louis, MO
…DirectMed Imaging, we are a larger, stronger imaging solutions platform - which means more stability, more resources, and more room for our people to learn, grow, and build long-term…
Added 35 mins ago
Machine Learning Engineer, (Applied Machine Learning), AI & Data Platforms (AiDP)
Apple
Sunnyvale, CA
Our team designs and implements SOTA AI Models, services, and AI platform components
Added 35 mins ago
ML Data Operations Engineer
Apple
Philadelphia, PA
Apple's ML Data Operations group is seeking a Data Operations Engineer to support internal data collection efforts powering our next generation of consumer machine learning features. In…

ServiceNow

Principal Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the Team

The Context Engine is ServiceNow’s platform for connecting enterprise data, knowledge graphs, and AI workloads into a single, governed context layer. We’re building the data infrastructure that AI agents and applications will depend on as enterprises move from pilots to production. Types of problems you’ll get to work on

You’ll own the technical architecture of core components across the data lake (Iceberg, Polaris, Trino) and the Context Engine, taking them from early release to real adoption with customers.

Your core focus areas:

Platform architecture. Lead design and implementation of lakehouse table services and context graph ingestion. Translate product requirements into scalable, observable plans with clear failure-recovery patterns.
LLMs and ontologies. Design how large language models and enterprise ontologies work together in the Context Engine: ontology-grounded retrieval and reasoning for LLMs, and LLM-assisted ontology construction, mapping, and evolution. Make both production-grade, observable, and governed.
1.0 to adoption. Drive the full arc from early release to meaningful adoption. Learn from how customers actually use the platform, not only what they say, and build feedback loops that improve adoption over time.
AI-native engineering. Set the bar for using AI in engineering itself, from AI-assisted code review and test generation to platform features that treat AI agents as first-class users.
Engineering leadership. Run deep architecture reviews, raise the technical bar across the team, and represent the platform in technical and leadership forums.
Cross-functional execution. Work with Product, Design, and partner engineering teams to align dependencies and ship coherent experiences.

Qualifications

To Be Successful in This Role

10+ years in software engineering, including shipping complex enterprise-grade data or SaaS products at scale.
Hands-on experience building products from zero, with ownership of both code and architecture decisions. Not prototypes.
Deep cloud-native architecture: multi-tenant design, large-scale API design (REST/gRPC), Kubernetes, observability, and multi-cloud platforms.
Distributed systems and event-driven architecture expertise, with a focus on reliability, fault tolerance, and operational observability.
Strong data modeling across relational, graph, columnar, and streaming systems, including open table formats such as Iceberg and query engines such as Trino.
Hands-on experience with data platform technologies: Spark for large-scale data processing, Kafka for event streaming, and Iceberg and Polaris for lakehouse table management and catalog services.
Production-grade Python, with hands-on experience building services with FastAPI.
Hands-on experience building LangChain or LangGraph applications, and MCP servers that expose platform capabilities to AI agents.
Hands-on experience running LLMs in production: prompt and context design, structured outputs, model evaluation, and cost and latency trade-offs.
Working knowledge of ontologies and semantic modeling (such as OWL, RDF, or SKOS), including how they constrain and ground LLM outputs.
Proficiency across the full engineering lifecycle, using AI daily to improve delivery velocity and software quality.
Technical influence without formal authority, with a record of driving architecture decisions across teams through clear reasoning.

Nice to Have

Knowledge graph or context graph experience, including entity resolution and graph query optimization.
Experience building ontologies or semantic layers at enterprise scale, including ontology alignment and schema mapping across data sources.
Experience fine-tuning or evaluating LLMs for entity extraction, classification, or relation extraction.
Data governance, lineage, or catalog product experience, including auditability and access control.
Production experience with data pipeline ingestion from SaaS sources.
Familiarity with OpenAPI and other AI interoperability standards.
Advanced degree in Computer Science, AI, or a related field.

Why join us

Intelligence is commoditizing. Context and execution are not. You’ll build the context layer that connects the whole stack: SENSE (any data) → DECIDE (any AI model) → ACT (any workflow) → GOVERN (identity + governance). You’ll report to the VP of Engineering, and the architectural inflection point is now. For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States