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Senior AI Agent Engineer (Autonomous Remediation & DevSecOps / FTE)
NTT DATA Services
Charlotte, NC
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,…
Added 1 min ago
Principal Engineer Supplier Quality
CORP-Corporate Office
United States
Review supplier objective evidence (FAIs, CofC’s, test data, and OEM traceability) against drawing, specifications and purchase order requirements.
Added 1 min ago
Manufacturing Engineer - Level 3 or Level 4
SP - AOA/Xinetics
United States
Northrop Grumman’s Space Sector is seeking a Manufacturing Engineer – Level 3 or Level 4 to join our team in Devens, MA. This position is 100% onsite and cannot accommodate telecommute work.
Added 1 min ago
Principal / Senior Principal Systems Engineer
CORP-Corporate Office
United States
…seeking a highly skilled Principal or Senior Principal Systems Engineer to join our team in Woodland Hills, CA. The ideal candidate will have a strong background in systems engineering…
Added 1 min ago
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2027 Manufacturing Engineer Intern- Commerce CA
SP - Space Components
United States
- $21.5 to $48 USD / hour
Aid in projects related to process standardization, shop floor data collection
Added 1 min ago
Principal / Senior Principal Systems Engineer
CORP-Corporate Office
United States
…Systems (NGMS) is seeking a Principal or Senior Principal Systems Engineer to join our team based in Woodland Hills, CA. The ideal candidate will have a strong background in…
Added 1 min ago
Staff Mechanical Design Engineer
CORP-Corporate Office
United States
Gathering of data, requirements development, interfacing with suppliers, and performing basic stress and tolerance analysis
Added 1 min ago
Principal Engineer Electromechanical Instrumentation
CORP-Corporate Office
United States
Must have experience working in Flight Test environments · Must have knowledge of navigating MIL-STD documents/specifications and/or data bus architecture MIL-STD-1553, IEE-1394, ARINC-429, RS-232 and RS-422
Added 1 min ago
Principal Instrumentation Mechanical Design Engineer
CORP-Corporate Office
United States
Must have an understanding of application and implementations of flight test mechanical installations · Must have knowledge or experience navigating MIL-STD documents and specifications
Added 1 min ago
Manager Electronics Engineering 3
CORP-Corporate Office
United States
Northrop Grumman Mission Systems, Navigation Intelligence Connectivity (NIC), Engineering and Sciences is seeking a Hardware Department Manager for an onsite position in San Diego, CA. This…
Added 1 min ago
Industrial Engineer - Proposal Estimator
CORP-Corporate Office
United States
This is an Industrial Engineering position working as an Estimator of factory direct and indirect labor. The successful candidate will estimate factory labor on request for proposals…
Added 1 min ago
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Thin Film Manufacturing Engineer (47003)
HEADWAY TECHNOLOGIES INC
Milipitas, CA
- $120,819 to $177,675 USD / year
Under the direction of the Sr. Manager of Thin Film Manufacturing Engineering , the Thin Film Manufacturing Engineer is responsible for the monitoring, sustaining, and supporting day-to-day…
Added 2 mins ago
Battery Mechanical Engineer
Anduril Industries
Costa Mesa, CA
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and…
Added 2 mins ago
Senior Service Desk Analyst 6598979
Accenture Flex LLC Company
Chicago, IL
The Level 2 Service Desk Engineer provides advanced technical support for incidents and service requests that cannot be resolved at Level 1. The role performs deeper diagnosis, executes…
Added 2 mins ago
Full Stack Forward Deployed Engineering Manager
Accenture LLP Company
NY
(If Associate Degree, must have minimum 6 years work experience)
Added 3 mins ago
Data Engineer
Palmer College of Chiropractic
Davenport, IA
The Data Engineer's role is to plan, build, and manage data pipelines, systems, and applications that help the college achieve its data-driven objectives and targets. The Data Engineer…
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Lead Security Engineer
JPMC page
Jersey City, NJ
As a Senior Lead Security Engineer at JPMorganChase within CTC, you are an integral part of an agile team that works to deliver software solutions that satisfy pre-defined functional and…
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Software Engineer III - Python, Databricks and AWS
JPMC page
Plano, TX
As a Software Engineer at JPMorgan Chase within Corporate Technology - Global Finance Technology, you serve as a seasoned member of an agile team that works to enhance, build, and deliver…
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Entry Level Civil Engineer
AECOM
Minneapolis, MN
- $60,132.23 to $82,681.81 USD / year
Collects and analyzes data under the supervision of an experienced engineer.
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Quality Assurance Engineer
Teledyne Brown Engineering, Inc.
Huntsville, AL
Leverage AI-powered tools and digital solutions to enhance supplier quality management, streamline documentation review, and support data-driven decision-making for continuous improvement.
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Senior ServiceNow Platform Developer (1043) - Systems and Analytics - Department of Human Resources
City and County of San Francisco
San Francisco, CA
The DHR Systems and Analytics Team is responsible for designing, maintaining, and continuously improving the technology systems that power HR operations and analytics across the City and…
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Aluminum Casting Technical Expert/Engineer
Kaiser Aluminum
Spokane, WA
The Casting Technical Expert/Engineer is the Trentwood site lead for aluminum casting metallurgy, process technology, and defect prevention. The role establishes technical direction,…
Added 6 mins ago
Senior Research Engineer (Electrical / Power Systems) - 1721
SARA Inc
Colorado Springs, CO
The High-Power Electromagnetics Division (HPEM) team at SARA is looking for an exceptionally talented, motivated, and creative Senior Research Engineer to support rapid Research &…
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Power Electronics Engineer - 1720
SARA Inc
Colorado Springs, CO
SARA, Inc. High Power Electromagnetics Division (HPEM) is looking for a remarkably talented, motivated, and imaginative Power Electronics Engineer to support research and development…
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Senior Research Engineer (Bioelectromagnetics) - 1715
SARA Inc
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The SARA, Inc. High Power Electromagnetics Division (HPEM) is looking for a highly motivated and skilled Research Engineer with a focus on bioelectromagnetics to join our interdisciplinary…

ServiceNow

Principal Software Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

About the Team

The Context Engine is ServiceNow’s platform for connecting enterprise data, knowledge graphs, and AI workloads into a single, governed context layer. We’re building the data infrastructure that AI agents and applications will depend on as enterprises move from pilots to production. Types of problems you’ll get to work on

You’ll own the technical architecture of core components across the data lake (Iceberg, Polaris, Trino) and the Context Engine, taking them from early release to real adoption with customers.

Your core focus areas:

Platform architecture. Lead design and implementation of lakehouse table services and context graph ingestion. Translate product requirements into scalable, observable plans with clear failure-recovery patterns.
LLMs and ontologies. Design how large language models and enterprise ontologies work together in the Context Engine: ontology-grounded retrieval and reasoning for LLMs, and LLM-assisted ontology construction, mapping, and evolution. Make both production-grade, observable, and governed.
1.0 to adoption. Drive the full arc from early release to meaningful adoption. Learn from how customers actually use the platform, not only what they say, and build feedback loops that improve adoption over time.
AI-native engineering. Set the bar for using AI in engineering itself, from AI-assisted code review and test generation to platform features that treat AI agents as first-class users.
Engineering leadership. Run deep architecture reviews, raise the technical bar across the team, and represent the platform in technical and leadership forums.
Cross-functional execution. Work with Product, Design, and partner engineering teams to align dependencies and ship coherent experiences.

Qualifications

To Be Successful in This Role

10+ years in software engineering, including shipping complex enterprise-grade data or SaaS products at scale.
Hands-on experience building products from zero, with ownership of both code and architecture decisions. Not prototypes.
Deep cloud-native architecture: multi-tenant design, large-scale API design (REST/gRPC), Kubernetes, observability, and multi-cloud platforms.
Distributed systems and event-driven architecture expertise, with a focus on reliability, fault tolerance, and operational observability.
Strong data modeling across relational, graph, columnar, and streaming systems, including open table formats such as Iceberg and query engines such as Trino.
Hands-on experience with data platform technologies: Spark for large-scale data processing, Kafka for event streaming, and Iceberg and Polaris for lakehouse table management and catalog services.
Production-grade Python, with hands-on experience building services with FastAPI.
Hands-on experience building LangChain or LangGraph applications, and MCP servers that expose platform capabilities to AI agents.
Hands-on experience running LLMs in production: prompt and context design, structured outputs, model evaluation, and cost and latency trade-offs.
Working knowledge of ontologies and semantic modeling (such as OWL, RDF, or SKOS), including how they constrain and ground LLM outputs.
Proficiency across the full engineering lifecycle, using AI daily to improve delivery velocity and software quality.
Technical influence without formal authority, with a record of driving architecture decisions across teams through clear reasoning.

Nice to Have

Knowledge graph or context graph experience, including entity resolution and graph query optimization.
Experience building ontologies or semantic layers at enterprise scale, including ontology alignment and schema mapping across data sources.
Experience fine-tuning or evaluating LLMs for entity extraction, classification, or relation extraction.
Data governance, lineage, or catalog product experience, including auditability and access control.
Production experience with data pipeline ingestion from SaaS sources.
Familiarity with OpenAPI and other AI interoperability standards.
Advanced degree in Computer Science, AI, or a related field.

Why join us

Intelligence is commoditizing. Context and execution are not. You’ll build the context layer that connects the whole stack: SENSE (any data) → DECIDE (any AI model) → ACT (any workflow) → GOVERN (identity + governance). You’ll report to the VP of Engineering, and the architectural inflection point is now. For positions in this location, we offer a base pay of $221,200 - $387,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Jobs in the United States