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Added 49 mins ago
Solution Architect (AWS / AI)
CapNexus
NY
Location: Remote (US), with travel to client sites as needed
Added 53 mins ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 57 mins ago
Loftware Spectrum Technical Lead / Solution Engineer Loftware Spectrum Technical Lead /
NTT Data Americas, Inc.
Philadelphia, PA
NTT DATA's Client is currently seeking a Loftware Spectrum Technical Lead / Solution Engineer Loftware Spectrum Technical Lead / to join their team in Philadelphia, Pennsylvania (US-PA),…
Added 57 mins ago
EG
QA Automation Engineer
Eliassen Group
Harrisburg, PA
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 57 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Harrisburg, PA
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 1 hour ago
Principal Identity Security Engineer - Privileged Access Management (PAM)
Boston Scientific
Arden Hills
We are seeking a Principal Identity Security Engineer specializing in Privileged Access Management (PAM) to provide advanced technical leadership in the architecture, engineering, security…
Added 1 hour ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 1 hour ago
Full Stack Engineer
Infisical
Remote, United States
…organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and…
Added 1 hour ago
Senior Full Stack Engineer
Infisical
Remote, United States
…organizations securely manage billions of secrets every month including application configuration, database credentials, certificates, and…
Added 1 hour ago
WD
Lead Software Engineer
Walt Disney Attractions Technology LLC
Lake Buena Vista, FL
- $148,300 to $198,800 USD / year
The Lead Software Engineer will report to the Manager, Software Engineering.
Added 1 hour ago
DevSecOps Security Engineer
Leidos
Egg Harbor Township, NJ
Leidos is seeking a DevSecOps Security Engineer to join the Air Traffic Business Area within the Homeland Sector, supporting the development of the Leidos Common Automation Platform…
Added 1 hour ago
ER
Senior Network Engineer II
EVEREST REINSURANCE COMPANY
Warren, NJ
- $119,000 to $140,000 USD / year
Location: Hybrid - Warren, NJ (3 days onsite, 2 days remote)
Added 1 hour ago
Data Engineer, Clinical Operations
Bristol Myers Squibb
Princeton, NJ
As a Data Engineer , you will play a vital role in supporting the broader Data Engineering community to deliver cutting-edge data and analytics platforms for our Global Drug Development…
Added 1 hour ago
AT
Information Security Solutions Engineer II
Auto Truck Group LLC
Trenton, NJ
- $105,050 to $149,700 USD / year
Holman is looking for a Security Engineer to work where cloud infrastructure and software development meet. You will review and design security architecture for our cloud environments,…
Added 1 hour ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Trenton, NJ
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 1 hour ago
EG
QA Automation Engineer
Eliassen Group
Trenton, NJ
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 1 hour ago
Principal Software Engineer
Everpure
Bellevue, WA · Santa Clara, CA
Working on end-to-end lifecycle application development across the full stack (roughly 30% frontend and 70% backend, vary quarter by quarter). You are expected to generate over 90% of your…
Added 1 hour ago
RS
Technical Recruiter
RFgen Software
El Dorado Hills, CA
- $95,000 to $125,000 USD / year
Similarly, an Implementation Engineer may need experience with software, databases, APIs, ERP integrations, and enterprise application deployments.
Added 2 hours ago
Director - Network Infrastructure Security & Engineering
United Airlines
Chicago, IL
Architect and engineer secure, resilient connectivity across all airports, campus and remote offices, contact centers, cloud, and third-party network connections, embedding network security…
Added 2 hours ago
L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE
NTT America, Inc.
Frisco, TX
We are currently seeking a L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE to join our team in Frisco, Texas (US-TX), United States (US).
Added 2 hours ago
T
DDI Engineer
TEKsystems
Plano, TX
- $73.68 USD / hour
Plano, TX (Hybrid: 3 Days Onsite / 2 Days Remote)
Added 2 hours ago
Analytical Engineer
USAA
Plano, TX
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Added 2 hours ago
Senior Flight Test Engineer, Omen
Anduril Industries
Costa Mesa, CA
As a Senior UAS Flight Test Engineer you will plan, execute and report on developmental and operational flight Test & Evaluation (T&E) activities. You will work alongside a team of…
Added 2 hours ago
Flight Test Engineer, Omen
Anduril Industries
Costa Mesa, CA
As a UAS Flight Test Engineer you will plan, execute and report on developmental and operational flight Test & Evaluation (T&E) activities. You will work alongside a team of engineers and…
Added 2 hours ago
Sr. Solution Sales Executive – State & Local Government (OT / Cyber-Physical Systems), US West (Armis/Veza)
ServiceNow, Inc.
Dallas, TX
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…

ServiceNow

Forward Deployed Solution Engineer – Applied AI FDE

Remote, United States

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Job details

Experience: Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Team Bio:

ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise.

Why This Role Matters:

Enterprises are raising the bar. AI initiatives must deliver business value - not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Software Engineer (FDSE), you act as the CTO of the build - owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation - delivering systems that are battle-tested in production and scalable across industries.

Who You Are:

You are a systems-minded, AI-native engineer who ships real software. You own the full stack - and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact.

What You’ll Do:

As a GenAI/ML Engineer on the FDE team, you will:

Forward Deployed Engineers sit alongside our customers and turn ambiguous business problems into working AI systems.
Partner directly with customers to discover problems and frame high-impact AI use cases.
Design and build end-to-end GenAI/ML systems - RAG pipelines, agentic workflows, evaluation, and guardrails - and ship them to production.
Prototype quickly, iterate with real users, and harden pilots into reliable, monitored services.
Own the technical relationship, translating between business stakeholders and engineering.
Raise the bar for ML depth and engineering quality across the team.

What Success Looks Like:

Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments
Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects
Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives
Velocity and precision: You move fast without breaking things - shaping resilient, secure systems in high-stakes contexts
Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one

Qualifications

What You Bring:

Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles. Experience building machine learning/ GenAI systems with modern AI/ML technologies, including LLMs, embeddings, vector databases, and RAG architectures.
System architecture: Proven ability to design and implement AI-native software in production environments
Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL)
LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management
Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring
Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org
Product sensibility: Prioritize for user value, MVP iteration, and long-term scale
DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code
Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters

Preferred Qualifications:

Experience integrating AI into SaaS platforms like ServiceNow or Salesforce
Track record of production deployments in secure, regulated enterprise environments
Contributions to dev experience tooling, frameworks, or reusable AI scaffolds

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ServiceNow
ML
Leadership
Decision making
Problem solving
Machine learning
Python
Node.js
Oracle Java
React
GraphQL
LangChain
Debugging
DevOps
AWS
Microsoft Azure
Google Cloud
CI/CD
Salesforce

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