Jobs in the United States

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Added 2 mins ago
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Operations Support Engineer
Shell Chemical LP
LA
- $124,000 to $186,000 USD / year
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
Added 3 mins ago
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Outside Sales Engineer
GPAC
Vicksburg, MI
- $55,000 to $150,000 USD / year
Seeking a driven, curious, and self-motivated Outside Sales Engineer to join our growing manufacturing team. In this role, you will focus on gathering information, asking intelligent…
Added 4 mins ago
OEM District Sales Manager
Spirax-Sarco Ltd.
CA
Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical…
Added 7 mins ago
Manager, Field Applications Engineering – Strategic Accounts (Power)
Renesas Electronics
San Jose, CA
Renesas is seeking a highly skilled Manager of Field Applications Engineering to lead strategic technical engagement with our most important AI and hyperscaler customers. This role leads a…
Added 13 mins ago
Associate IT Analyst - Jacksonville, FL
GuideWell
Jacksonville, FL
…sustainable results with economic discipline. We value those who lead change with courage and conviction, building trust across teams, and orchestrating both human and AI capabilities to…
Added 23 mins ago
Senior Staff AI Engineer, Multimodal Agentic AI for Glasses
Google
San Jose, CA
As a Senior Staff AI Engineer, you will serve as a primary technical leader driving the architecture, strategy, and execution of groundbreaking multimodal agentic AI solutions for smart…
Added 34 mins ago
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Lead Product Engineer
True Talent Solutions Partners
New York, NY
- $225,000 to $275,000 USD / year
On-site in New York, New York, with an expectation of working from the office four to five days per week.
Added 35 mins ago
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Engineer Field Service
Bedford, MA
- $32 to $49 USD / hour
At MilliporeSigma, as a Field Service Engineer, you will be building customer rapport while providing top notch services to our customers. The position is based at our Bedford, MA location…
Added 42 mins ago
Senior Channel Sales Engineer
DQQ Cohesity Inc.
Remote, United States
Must have English language proficiency (able to interact fluently when speaking, reading, and writing in a professional setting)
Added 53 mins ago
Vice President, Go to Market
Eliza
Remote, United States
You're a go-to-market leader building Eliza's direct channel: finding, qualifying, shaping, and closing new logo engagements, then carrying them through phased scopes that grow. You carry a…
Added 55 mins ago
Staff AI Engineer, Multimodal Agentic AI for Glasses
Google
San Jose, CA
As a Staff AI Engineer, you will serve as a primary technical leader driving the architecture, strategy, and execution of groundbreaking multimodal agentic AI solutions for smart glasses.…
Added 58 mins ago
Commercial HVAC Project/Install Manager
BlueHat Mechanical
Apex, NC
...design and engineer solutions: load and equipment selection, system layout, and scope that holds up in the field
Added 58 mins ago
Bldg Engineer
CBRE
Morrisville, NC
As a CBRE Building Engineer, you will be responsible for monitoring, maintaining and repairing building system operations and the performance of various areas including plumbing,…
Added 1 hour ago
Confluent - Staff Software Engineer - Stream Governance
IBM
RESEARCH TRIANGLE PARK, NC
As a Staff Software Engineer at Confluent, you will take ownership of critical backend systems in Stream Governance products that underpin our data streaming platform. You’ll lead the…
Added 1 hour ago
Databricks Solution Architect
EXL Talent Acquisition Team
San Francisco, CA
We are building our modern data platform on Databricks and need a Solution Architect to own the end-to-end design. You will turn business needs from Risk, Fraud, Finance, Marketing,…
Added 1 hour ago
BMS Facilities Engineer
SimoTech
New Albany, OH
SimoTech is seeking an experienced BMS Facilities Engineer to join
Added 1 hour ago
Presales Engineer - US (m/f/x)
Makersite GmbH
Remote, United States
…passionate about technology and sustainability to join us in building tools that enable companies to make smarter, more responsible decisions. In this role, you’ll have the opportunity to…
Added 1 hour ago
Staff Software Engineer, Backend Infrastructure and Rapid Prototyping, Google Labs
Google
New York, NY · Cambridge, MA · Mountain View, CA
Experience building distributed queueing infrastructure or rapidly prototyping cross-stack generative AI applications.
Added 1 hour ago
Principal Application Engineer-Digital Platform Engineering
Navy Federal Credit Union
Pensacola, FL
We are looking for an experienced Digital Engineer to provide technical leadership and direction across Digital, with a focus on security, technology strategy, architecture, and…
Added 1 hour ago
SUPERVISORY INTERDISCIPLINARY(SUPERVISORY GENERAL ENGINEER) (TITLE 5)
Air National Guard Units
Jacksonville, FL
…is for a SUPERVISORY INTERDISCIPLINARY(SUPERVISORY GENERAL ENGINEER) (TITLE 5), Position Description Number T5904700 and is part of the FL 125th FW, National Guard. Responsibilities As a…
Added 1 hour ago
Coronary Principal Clinical Specialist - Tampa, FL
Medtronic
Tampa, FL
…unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and…
Added 1 hour ago
Lead Building Engineer
Cushman & Wakefield U.S., Inc.
SC
Added 1 hour ago
Full Stack Engineer Lead Java/React- Vice President
Citigroup
Tampa, FL
As a Full Stack Engineer Lead for Java/React, you will be at the forefront of designing, developing, and deploying the next-generation applications that power our custody, fund accounting,…
Added 1 hour ago
Mechanical Engineer
Kratos Defense & Security Solutions, Inc.
Orlando, FL
…to our nation and global customers. This onsite Mechanical Engineer role, in Orlando, FL, leverages expertise in Mechanical Engineering principles to lead the definition, analysis, and…
Added 1 hour ago
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BAS/BMS Controls Engineer - Automated Logic
Carrier
Orlando, FL
- $64,500 to $129,500 USD / year
As a BAS/BMS Controls Engineer, you will be crucial to ALC's business through the designing of advanced building automation systems created specifically for each individual customer. We are…

ServiceNow

Forward Deployed Solution Engineer – Applied AI FDE

Remote, United States

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Job details

Experience: Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Team Bio:

ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise.

Why This Role Matters:

Enterprises are raising the bar. AI initiatives must deliver business value - not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Software Engineer (FDSE), you act as the CTO of the build - owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation - delivering systems that are battle-tested in production and scalable across industries.

Who You Are:

You are a systems-minded, AI-native engineer who ships real software. You own the full stack - and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact.

What You’ll Do:

As a GenAI/ML Engineer on the FDE team, you will:

Forward Deployed Engineers sit alongside our customers and turn ambiguous business problems into working AI systems.
Partner directly with customers to discover problems and frame high-impact AI use cases.
Design and build end-to-end GenAI/ML systems - RAG pipelines, agentic workflows, evaluation, and guardrails - and ship them to production.
Prototype quickly, iterate with real users, and harden pilots into reliable, monitored services.
Own the technical relationship, translating between business stakeholders and engineering.
Raise the bar for ML depth and engineering quality across the team.

What Success Looks Like:

Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments
Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects
Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives
Velocity and precision: You move fast without breaking things - shaping resilient, secure systems in high-stakes contexts
Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one

Qualifications

What You Bring:

Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles. Experience building machine learning/ GenAI systems with modern AI/ML technologies, including LLMs, embeddings, vector databases, and RAG architectures.
System architecture: Proven ability to design and implement AI-native software in production environments
Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL)
LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management
Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring
Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org
Product sensibility: Prioritize for user value, MVP iteration, and long-term scale
DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code
Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters

Preferred Qualifications:

Experience integrating AI into SaaS platforms like ServiceNow or Salesforce
Track record of production deployments in secure, regulated enterprise environments
Contributions to dev experience tooling, frameworks, or reusable AI scaffolds

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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More about this job

Skills

ServiceNow
ML
Leadership
Decision making
Problem solving
Machine learning
Python
Node.js
Oracle Java
React
GraphQL
LangChain
Debugging
DevOps
AWS
Microsoft Azure
Google Cloud
CI/CD
Salesforce

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Work requirements

Jobs in the United States