Jobs in the United States

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Added 5 hours ago
TT
Senior AI/ML Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $275,000 USD / year
Join an applied AI team building the production systems behind an enterprise process intelligence platform. You will turn complex customer data into reliable, useful product experiences…
Added 5 hours ago
Senior Engineering Manager, YouTube, Recommendations ML
Google
Mountain View, CA
Experience conducting research or applied research on recommender systems models or in related areas (e.g., ranking, retrieval, or user).
Added 12 hours ago
Sr. Computational Scientist/Engr.
Triton Systems, Inc.
Chelmsford, MA
We are seeking a Senior Computational Scientist / Engineer to provide technical leadership on research and development efforts within our Applied Computational Engineering group. This role…
Added 15 hours ago
M
Senior Machine Learning Engineer / Applied Scientist
Microsoft
BC, CA
- $114,400 to $203,900 CAD / year
We are looking for a Senior Machine Learning Engineer / Applied Scientist to help design, evaluate, and ship the next generation of AI-powered product experiences. The role combines strong…
Added 15 hours ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week…
Added 15 hours ago
C
Sr. GCP Data Engineer (Remote)
Cognizant
Phoenix, AZ
- $80,000 to $140,000 USD / year
Feed clean, well-profiled data to the ML/Applied Scientists for entity-matching and inference model development.
Added 16 hours ago
Senior Full Stack Engineer
Foresight Works Ltd
NY · New York, NY
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 16 hours ago
Senior Full Stack Engineer
Foresight Works Ltd
San Francisco, CA
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 16 hours ago
Senior Platform Engineer
Foresight Works Ltd
NY · New York, NY
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 16 hours ago
Senior Platform Engineer
Foresight Works Ltd
San Francisco, CA
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 16 hours ago
Applied AI Engineer
Foresight Works Ltd
NY · New York, NY
We're looking for an Applied AI Engineer to help build the core ML engine of the Foresight platform.
Added 16 hours ago
Applied AI Engineer
Foresight Works Ltd
San Francisco, CA
We're looking for an Applied AI Engineer to help build the core ML engine of the Foresight platform.
Added 16 hours ago
Senior Data Engineer
Foresight Works Ltd
NY · New York, NY
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 16 hours ago
Senior Data Engineer
Foresight Works Ltd
San Francisco, CA
We work with top data-center owners, developers and general contractors across the world, including Crusoe, Applied Digital, and NTT. We raised a $25M Series A led by Macquarie Capital and…
Added 18 hours ago
Staff Software Architect
CVS Health
Concord, NH
Demonstrated experience architecting clinical AI/ML platforms - including feature stores, model serving infrastructure, MLOps tooling, and LLM integration patterns applied to healthcare data
Added 18 hours ago
Customer Engineer I, AI Infrastructure, Google Cloud
Google
Austin, TX · Addison, TX
Share Customer Engineer I, AI Infrastructure, Google Cloud
Added 19 hours ago
CU
Part-Time Online Course Facilitator: AI/ML Technology and Architecture
Cornell University
Remote, United States
- Part-time
Applied machine learning, from data preparation and feature engineering through training, evaluating, and improving common models such as regression, decision trees, and ensembles.
Added 20 hours ago
K
Sr. Al Solution Engineer
Kentro
UNAVAILABLE
- $101,000 to $140,000 USD / year
Kentro is hiring for a Sr. AI Solution Engineer to support secure cloud data and applied AI initiatives for government customers. You will build governed data pipelines, automate cloud and…
Added 21 hours ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 22 hours ago
Applied AI Engineer Intern
Parspec
San Mateo, CA
We’re seeking an Applied AI Engineer Intern to join Parspec. This role is part of the AI team and works closely with Product and Engineering on fast-moving, real-world applications of AI.
Added 22 hours ago
AI Engineer 4 (AI Foundations: World Model, RL, Causal Inference, Sequential Data)
Capital One
McLean, VA · Cambridge, MA · San Jose, CA · NY
…banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and…
Added 22 hours ago
AI Engineer 5 (AI Foundations: Evaluations and Agentic Workflows)
Capital One
McLean, VA · San Francisco, CA · Cambridge, MA · San Jose, CA · NY
…banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and…
Added 22 hours ago
Director - Network Infrastructure Security & Engineering
United Airlines
Chicago, IL
Architect and engineer secure, resilient connectivity across all airports, campus and remote offices, contact centers, cloud, and third-party network connections, embedding network security…
Added 23 hours ago
Controls Engineer, Data Center Engineering
Apple
Dallas, TX
…experience? We are actively seeking a Data Center Controls Engineer who will thrive among a team of thinkers and doers, designing and deploying the integrated control systems that keep…
Added 23 hours ago
ML/AI Engineer - Consultant
IBM
Dallas, TX
As an ML/AI Engineer - Consultant, you build reliable, well-engineered software that applies machine learning and modern AI techniques to real business problems. You take well-defined tasks…

ServiceNow

Forward Deployed Solution Engineer – Applied AI FDE

Remote, United States

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Job details

Experience: Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Team Bio:

ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise.

Why This Role Matters:

Enterprises are raising the bar. AI initiatives must deliver business value - not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Software Engineer (FDSE), you act as the CTO of the build - owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation - delivering systems that are battle-tested in production and scalable across industries.

Who You Are:

You are a systems-minded, AI-native engineer who ships real software. You own the full stack - and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact.

What You’ll Do:

As a GenAI/ML Engineer on the FDE team, you will:

Forward Deployed Engineers sit alongside our customers and turn ambiguous business problems into working AI systems.
Partner directly with customers to discover problems and frame high-impact AI use cases.
Design and build end-to-end GenAI/ML systems - RAG pipelines, agentic workflows, evaluation, and guardrails - and ship them to production.
Prototype quickly, iterate with real users, and harden pilots into reliable, monitored services.
Own the technical relationship, translating between business stakeholders and engineering.
Raise the bar for ML depth and engineering quality across the team.

What Success Looks Like:

Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments
Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects
Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives
Velocity and precision: You move fast without breaking things - shaping resilient, secure systems in high-stakes contexts
Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one

Qualifications

What You Bring:

Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles. Experience building machine learning/ GenAI systems with modern AI/ML technologies, including LLMs, embeddings, vector databases, and RAG architectures.
System architecture: Proven ability to design and implement AI-native software in production environments
Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL)
LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management
Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring
Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org
Product sensibility: Prioritize for user value, MVP iteration, and long-term scale
DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code
Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters

Preferred Qualifications:

Experience integrating AI into SaaS platforms like ServiceNow or Salesforce
Track record of production deployments in secure, regulated enterprise environments
Contributions to dev experience tooling, frameworks, or reusable AI scaffolds

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ServiceNow
ML
Leadership
Decision making
Problem solving
Machine learning
Python
Node.js
Oracle Java
React
GraphQL
LangChain
Debugging
DevOps
AWS
Microsoft Azure
Google Cloud
CI/CD
Salesforce

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