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Added 2 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
Deep understanding of enterprise CRM platforms (Salesforce ecosystem), cloud data pipelines (EDP/data warehousing), and API-led integration architectures.
Added 2 mins ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
Carson, CA · Martinez, CA · Wilmington, CA
The Value Chain Optimization (VCO) team has an opening for a Cross-Regional Planning & Optimization Advisor/Engineer. The Cross-Regional Planning & Optimization Advisor/Engineer plays a…
Added 2 mins ago
Early Career R&D Mechanical Engineer - National Security Products Center, NM/CA, Onsite
Sandia National Laboratories
Livermore, CA
Collect, process, analyze, and interpret experimental data to inform design decisions.
Added 2 mins ago
Clinical Specialist CRM - Burbank / Sherman Oaks
Medtronic
Burbank, CA
We anticipate the application window for this opening will close on - 16 Nov 2026
Added 2 mins ago
IT Infrastructure Engineer VI, Security
Kaiser Permanente
Pleasanton, CA
The Chief Engineer provides technical leadership for CyberArk Privileged Access Management (PAM), enterprise identity security, and privileged account governance. The position supports the…
Added 3 mins ago
Senior Production Site Reliability Engineer - PH
Disney Entertainment
Glendale, CA
The Senior Production Systems Reliability Engineer (SPSRE) is responsible for automating production application processes in support of the production used by DKF to produce its digital…
Added 3 mins ago
Senior Lead Software Engineer - Agentic AI SRE Platform
JPMorgan Chase
Palo Alto, CA
As a Senior Lead Software Engineer at JPMorganChase within the AI/ML Data Platforms organization, you will lead the architecture and development of production-grade agentic AI and…
Added 3 mins ago
Senior Lead Software Engineer- AI/ML Training Infrastructure
JPMorgan Chase
Palo Alto, CA
As a Senior Lead Software Engineer at JPMorganChase within the Corporate Sector, Infrastructure Platforms team, you will play a critical role in designing, building, and operating secure,…
Added 3 mins ago
ECAD Application Development Engineer, Design Technologies
Amazon
Sunnyvale, CA
…developing scripts/automations, prototyping and developing ECAD application extensions, and support engineering tools and process automations by collaborating with teams responsible for…
Added 4 mins ago
GA
Sr Staff Applications Operations Engineer – Engineering Tools Automation & AI Ops
GE Aerospace
San Ramon, CA · San Francisco, CA
- $131,000 to $174,000 USD / year
Responsible for supporting and maintaining critical applications and related data processing platforms and services. Ensure the team has the facilities, tools, resources and skills they…
Added 4 mins ago
Lead Software Engineer - ServiceNow
JPMorgan Chase
San Francisco, CA
As a Lead Software Engineer at JPMorganChase within the Infrastructure Platform ServiceNow IT Service Management , you are an integral part of an agile team that works to enhance, build,…
Added 4 mins ago
Security Architect II
ICW Group
San Diego, CA
Provides architecture guidance for identity and access management, zero trust, network and cloud security, application security, data protection, cryptography, secrets management, logging…
Added 4 mins ago
Senior Software Development Engineer, Annapurna ML Systems, Trainium
Amazon
San Diego, CA · Cupertino, CA
…zones, enable EFA for high-throughput Lustre access, and manage data synchronization using DataSync and S3 integrations. You'll build a Storage as a Service platform with self-service…
Added 4 mins ago
Software Development Engineer - Storage
Amazon
San Diego, CA
…zones, enable EFA for high-throughput Lustre access, and manage data synchronization using DataSync and S3 integrations. You'll build a Storage as a Service platform with self-service…
Added 4 mins ago
System Engineer
NTT America, Inc.
Los Angeles, CA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society…
Added 4 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
San Francisco, CA · Sacramento, CA · Los Angeles, CA · Fresno, CA · San Diego, CA · Costa Mesa, CA · San Jose, CA
3+ years integrating enterprise performance management and corporate performance management platforms with enterprise systems, including enterprise resource planning and data warehouse…
Added 4 mins ago
CI/CD Pipeline Administrator (Engineer Systems 3)
HII
Port Hueneme, CA
As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies…
Added 4 mins ago
EG
Network Engineer
Eliassen Group
San Mateo, CA
- $80 to $90 USD / hour
Our client seeks a seasoned Network Engineer to design, implement, and operate enterprise and cloud networking across Azure and AWS. The role shall focus on secure connectivity, routing and…
Added 15 mins ago
EO
Network Operations Manager
Effortless Office
Remote, United States
- $100,000 to $120,000 USD / year
Effortless is looking for a Network Operations Manager who is an excellent leader and engineer. This is a player-coach role: you will lead our network engineering team while remaining one…
Added 1 hour ago
Systems Engineer Control M
Apex Systems, Inc.
NEW YORK, NY
Added 1 hour ago
Application Engineer- Mars Veterinary Health
Banfield Pet Hospital
Vancouver, WA
Understanding of application architecture, API integrations, data flows, security practices, and enterprise application design principles.
Added 1 hour ago
Software Development Engineer, Security Foundations, Stores Security
Amazon
Seattle, WA
As a Software Development Engineer on this team, you will create software designs and implementation for medium-to-large scale projects across security and compliance engineering . You will…
Added 1 hour ago
Engineer Planning Analyst 3 - 30543
HII
Bremerton, WA
As a trusted partner to our military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies…
Added 2 hours ago
Senior Manager, Application & Machine Learning Engineer - Fuelight
The Coca-Cola Company
Atlanta, GA
The Senior Manager, Application and Machine Learning Engineer – Fuelight, is a key member of the Product Engineering team within the Digital Product & Engineering organization of the Global…
Added 2 hours ago
Senior Data Engineer - Streaming
The Coca-Cola Company
Atlanta, GA
We are seeking a highly specialized engineer in Real-time Streaming to evolve Coca-Cola’s enterprise data estate from batch-reliant processing to a continuous, event-driven ecosystem. In…

Closed listing

ServiceNow

Forward Deployed Solution Engineer – Applied AI FDE

Remote, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles.
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Team Bio:

ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise.

Why This Role Matters:

Enterprises are raising the bar. AI initiatives must deliver business value - not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Software Engineer (FDSE), you act as the CTO of the build - owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation - delivering systems that are battle-tested in production and scalable across industries.

Who You Are:

You are a systems-minded, AI-native engineer who ships real software. You own the full stack - and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact.

What You’ll Do:

As a GenAI/ML Engineer on the FDE team, you will:

Forward Deployed Engineers sit alongside our customers and turn ambiguous business problems into working AI systems.
Partner directly with customers to discover problems and frame high-impact AI use cases.
Design and build end-to-end GenAI/ML systems - RAG pipelines, agentic workflows, evaluation, and guardrails - and ship them to production.
Prototype quickly, iterate with real users, and harden pilots into reliable, monitored services.
Own the technical relationship, translating between business stakeholders and engineering.
Raise the bar for ML depth and engineering quality across the team.

What Success Looks Like:

Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments
Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects
Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives
Velocity and precision: You move fast without breaking things - shaping resilient, secure systems in high-stakes contexts
Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one

Qualifications

What You Bring:

Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles. Experience building machine learning/ GenAI systems with modern AI/ML technologies, including LLMs, embeddings, vector databases, and RAG architectures.
System architecture: Proven ability to design and implement AI-native software in production environments
Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL)
LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management
Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring
Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org
Product sensibility: Prioritize for user value, MVP iteration, and long-term scale
DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code
Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters

Preferred Qualifications:

Experience integrating AI into SaaS platforms like ServiceNow or Salesforce
Track record of production deployments in secure, regulated enterprise environments
Contributions to dev experience tooling, frameworks, or reusable AI scaffolds

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ServiceNow
ML
Leadership
Decision making
Problem solving
Machine learning
Python
Node.js
Oracle Java
React
GraphQL
LangChain
Debugging
DevOps
AWS
Microsoft Azure
Google Cloud
CI/CD
Salesforce

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