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Added 9 mins ago
Vice President of Engineering
Hays
NE
…of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also…
Added 10 mins ago
J
Senior Full Stack Developer
Jobgether
Remote, United States
- $140,000 to $250,000 USD / year
As a Senior Full Stack Developer, you will lead the development and modernization of production-ready applications, ensuring technical quality, security, and alignment with mission-critical…
Added 10 mins ago
Prin Mechanical Engineer (SRM - Thermal Analyst)
Jobgether
Remote, United States
As Principal Mechanical Engineer, you will lead and contribute to advanced thermal engineering activities, applying specialized mechanical engineering expertise to analyze, develop,…
Added 10 mins ago
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Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
Lead architecture review boards, solution design reviews, technical intake processes, governance forums, and executive-level architecture presentations.
Added 22 mins ago
Senior Product Manager, Product Systems
Rocket Travel, Inc.
Chicago, IL
AI is changing how product teams work, and we intend to lead that change, not react to it. We're building a new Product Systems team that works across every Product team, and we're…
Added 23 mins ago
Product Sourcing Engineer, Fury
Anduril Industries
Ashville, OH · Costa Mesa, CA
The Product Sourcing Engineer, Composites drives the strategic supply network development and cost management of composite materials and structures for Anduril's Autonomous Airpower (Fury)…
Added 26 mins ago
Manufacturing Engineer I
Panasonic
Sparks, NV
Do you want to join a team that's changing the world? Do you have a strong background as a Manufacturing Engineer I? Then we're looking for you! Check out the job description and apply now!…
Added 26 mins ago
Software Engineer Sr. Manager | Marketing Technology (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
Champion and lead growth initiatives, fostering a culture of experimentation and innovation.
Added 33 mins ago
Sr. Engineer I (II)
PJM Interconnection, L.L.C.
Audubon, PA
Join our dynamic team as a Engineer, where you'll play a critical role in advancing interconnection projects within the PJM New Service Request Cycle study process. This position is your…
Added 40 mins ago
Sr Frontend Developer
Jobgether
Remote, United States
You will lead frontend development across data-intensive and AI-enabled applications, ensuring excellent usability, performance, and technical quality. Your responsibilities will include:
Added 40 mins ago
Senior Fullstack Engineer (Matchmaking)
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Senior Fullstack Engineer (Matchmaking) based in the United…
Added 41 mins ago
Staff Research Engineer/Scientist
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 43 mins ago
Senior Data Engineer
Highmark Health
Honolulu, HI
…incumbent and team will be involved in every aspect of the data process, from idea generation, analysis, design, build, and support, using the latest technologies and design…
Added 43 mins ago
ZT Engineer, Lead
BOOZ, ALLEN & HAMILTON, INC.
Honolulu, HI
…components. As a Zero Trust Enterprise Architect, you will lead the design, integration, and operationalization of Zero Trust architectures aligned with DoD Zero Trust strategy and…
Added 44 mins ago
Infrastructure Engineer II
Info Image
Coppell, TX
The Infrastructure Engineer II is a senior-level role responsible for owning, optimizing, and advancing enterprise infrastructure systems. This position goes beyond day-to-day operations…
Added 45 mins ago
Principal Engineer, Applied AI & Build Standards
Best Buy
Richfield, MN
As the Principal Engineer on Best Buy’s Applied AI & Build Standards team, you will set our technical direction. You’ll decide how the platform is built and how agents earn trust, with one…
Added 46 mins ago
M
Senior Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, you will lead the design and development of a new solution that orchestrates Virtual Machine Scale Sets across Azure regions. The solution will help…
Added 46 mins ago
M
Sr. Software Engineer
Microsoft
WA · VA · GA · Redmond, WA · Reston, VA · Atlanta, GA · Redmond · Reston · Atlanta
- $119,800 to $261,000 USD / year
Lead Innovation through experimentation: Initiate and guide experiments to evaluate new technologies and determine best-fit solutions.
Added 46 mins ago
M
Data Center Critical Environment Mechanical Engineer
Microsoft
IL · Chicago, IL · Chicago
- $102,100 to $219,200 USD / year
…powers our cloud services. As a CO+I Data Center Mechanical Engineer, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online…
Added 46 mins ago
M
Solution Engineer - Microsoft Innovation Hub
Microsoft
MA · Boston, MA · Boston
- $130,900 to $272,300 USD / year
As a Solution Engineer - Microsoft Innovation Hub, working on-site in the Microsoft Innovation Hub located in Burlington, Massachusetts, you will merge business and technical requirements…
Added 47 mins ago
M
Cloud & AI Principal Solution Engineer
Microsoft
United States
- $130,900 to $272,300 USD / year
…invite you to join Microsoft as a Cloud & AI Principal Solution Engineer supporting commercial customers. In this role, you will work on innovative projects that use Microsoft technologies…
Added 47 mins ago
M
Senior Machine Learning Engineer - Applied Scientist
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · San Francisco, CA · Redmond · Mountain View · New York · San Francisco
- $119,800 to $261,000 USD / year
We are looking for a Senior Machine Learning Engineer - Applied Scientist to help define, evaluate, and build the next generation of AI-powered product experiences. This role requires a…
Added 48 mins ago
M
Principal Software Engineer
Microsoft
United States
- $142,800 to $304,200 USD / year
Lead identification of dependencies and the development of design documents for a product, application, service, or platform.
Added 49 mins ago
M
Software Engineer 2
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $102,100 to $219,200 USD / year
…video, and multimodal content. We are looking for a Software Engineer 2 - Responsible AI who is passionate about building customer-facing AI services with scalable and sustainable…
Added 49 mins ago
Senior Data Engineer
Highmark Health
Augusta, ME
…incumbent and team will be involved in every aspect of the data process, from idea generation, analysis, design, build, and support, using the latest technologies and design…

ServiceNow

Forward Deployed Solution Engineer – Applied AI FDE

Remote, United States

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Job details

Experience: Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

Team Bio:

ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform. Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise.

Why This Role Matters:

Enterprises are raising the bar. AI initiatives must deliver business value - not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software. As a Forward Deployed Software Engineer (FDSE), you act as the CTO of the build - owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. You codify patterns, shape internal tooling, and accelerate innovation - delivering systems that are battle-tested in production and scalable across industries.

Who You Are:

You are a systems-minded, AI-native engineer who ships real software. You own the full stack - and are equally motivated by elegant APIs, intuitive UIs, and scalable orchestration pipelines. You think like a product-minded CTO, balancing creativity with pragmatism to deliver impact.

What You’ll Do:

As a GenAI/ML Engineer on the FDE team, you will:

Forward Deployed Engineers sit alongside our customers and turn ambiguous business problems into working AI systems.
Partner directly with customers to discover problems and frame high-impact AI use cases.
Design and build end-to-end GenAI/ML systems - RAG pipelines, agentic workflows, evaluation, and guardrails - and ship them to production.
Prototype quickly, iterate with real users, and harden pilots into reliable, monitored services.
Own the technical relationship, translating between business stakeholders and engineering.
Raise the bar for ML depth and engineering quality across the team.

What Success Looks Like:

Production-grade delivery: Your solution builds consistently convert to scaled deployments in production environments
Reusable impact: You author libraries, prompts, and scaffolds that power multiple deployments and projects
Platform influence: Your work shapes internal tooling and is integrated into platform roadmap and primitives
Velocity and precision: You move fast without breaking things - shaping resilient, secure systems in high-stakes contexts
Engineering leadership: You are trusted by architects, PMs, and customer teams to lead implementation from zero to one

Qualifications

What You Bring:

Experience: In leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
Relevant Experience: 8+ years of software engineering, including 2+ years building systems in customer-facing or embedded roles. Experience building machine learning/ GenAI systems with modern AI/ML technologies, including LLMs, embeddings, vector databases, and RAG architectures.
System architecture: Proven ability to design and implement AI-native software in production environments
Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL)
LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management
Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring
Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org
Product sensibility: Prioritize for user value, MVP iteration, and long-term scale
DevOps fluency: Experience deploying in AWS, Azure, or GCP with CI/CD, containers, and infra-as-code
Field readiness: Able to travel up to 30% to embed onsite and deliver where it matters

Preferred Qualifications:

Experience integrating AI into SaaS platforms like ServiceNow or Salesforce
Track record of production deployments in secure, regulated enterprise environments
Contributions to dev experience tooling, frameworks, or reusable AI scaffolds

For positions in this location, we offer a base pay of $176,100 - $308,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ServiceNow
ML
Leadership
Decision making
Problem solving
Machine learning
Python
Node.js
Oracle Java
React
GraphQL
LangChain
Debugging
DevOps
AWS
Microsoft Azure
Google Cloud
CI/CD
Salesforce
Sales

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