Jobs in the United States

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G
Steel Project Manager
GPAC
Las Vegas, NV
- $75,000 to $115,000 USD / year
…client is seeking a knowledgeable and proactive Steel Project Manager to oversee projects from contract award through final…
Added just now
Clinical Specialist I, CPT - Kansas City, MO
St Jude Medical S C Inc
MO
Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
Added just now
Territory Manager, Structural Heart - Cardiac Surgery (New York City)
Abbott Laboratories Inc(ALI)
NY
…definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of…
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Clinical Associate
St Jude Medical S C Inc
GA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
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Production Supervisor - Casa Grande, AZ
Abbott Laboratories
AZ
Provide next level troubleshooting support for issues that are not able to be resolved by the frontline team and escalate issues to engineering or management when necessary.
Added just now
Chief Engineer
Opal Hotels Group
Mount Arlington, NJ
As a Chief Engineer, you’ll ensure all aspects of the hotel’s engineering are kept to the very best standards and in line with all relevant health and safety regulations and procedures.…
Added 1 min ago
KA
Construction Manager
KFC Airport
Honolulu, HI
- $102,495 to $128,544 USD / year
Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been…
Added 1 min ago
Field Engineer
The Swift Group
United States
…Reston, VA. Our capabilities include Software Development, Engineering & IT, Data Science, Cyber Enablement, Logistics, and Training. Founded in 2019, Swift supports Civilian, Defense, and…
Added 1 min ago
Plant Engineer (Process & Project)
Sherwin-Williams
Kankakee, IL
This position is with the Plant Engineering group. The Plant Engineer II will be responsible for leading and developing engineering projects and continuous improvement of manufacturing…
Added 2 mins ago
Technical Product Manager
DAT
Seattle, WA
We're looking for a Senior Product Manager to join the Auth Team, the group that owns the identity, authentication, and authorization platform underneath every product at DAT. You'll…
Added 2 mins ago
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Transformation Project Manager - API
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
The Transformation Project Manager will lead the project cost, schedule and documentation sub-team on a Strategic Capital Project. They are accountable to the Project Director and will be…
Added 2 mins ago
TL
Quality Engineer
T45 Labs
Cleveland, OH
- $80,000 to $108,000 USD / year
Bachelor’s degree in biomedical engineering or a related field.
Added 2 mins ago
Inside Sales Representative
NOV
Houston, TX
Coordinate with legal, engineering, finance/tax, supply chain, manufacturing, project coordination, and
Added 2 mins ago
G
Steel Project Manager
GPAC
Reno, NV
- $75,000 to $115,000 USD / year
…client is seeking a knowledgeable and proactive Steel Project Manager to oversee projects from contract award through final…
Added 2 mins ago
Production Manager
Amcor
RPSNA Winchester, VA
· Directs all production activities through the Production Supervisors, as a member of the Plant Manager’s staff, coordinates interdepartmental activities with other department heads.
Added 2 mins ago
Manufacturing Supervisor (12 Hour Nights)
Amcor
AF Oshkosh Converter Films, WI
Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working…
Added 2 mins ago
R&D Manager - Core Materials
Amcor
AF Neenah Innovation Center, WI
…(paper, film & foil) and liquids (coatings, adhesives). The R&D Manager is assigned global responsibility for one of these three categories and leads a team which will partner with…
Added 3 mins ago
Data Center Operations Manager
Amazon Data Services, Inc.
Hermiston, OR
Added 3 mins ago
SDEII Specialist GenAI Tooling, Specialist Technology Team (STT), AWS WWSO SA Field Initiatives
Amazon Web Services, Inc.
Jersey City, NJ · Austin, TX · Bellevue, WA · New York, NY · Houston, TX
This is an AI-first engineering role. As an SDE II, you will design, build, and operate significant parts of the platform on your own. You will solve hard problems in retrieval-augmented…
Added 3 mins ago
Associate Electrical Engineering Manager
Delta Industrial Services Inc
Ramsey, MN
Reports to: Senior Electrical Engineering Manager
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Medical Assistant II - Peds Cambridge
University of Maryland Medical System
Cambridge, MD
Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use.
Added 4 mins ago
Senior Commercial Manager
Turner & Townsend
Houston, TX
The role requires an experienced senior commercial manager capable of operating within a complex, multi-contractor environment while protecting the client's commercial interests and…
Added 4 mins ago
Commercial Manager
Turner & Townsend
Houston, TX
The role requires an experienced senior commercial manager capable of operating within a complex, multi-contractor environment while protecting the client's commercial interests and…
Added 4 mins ago
DI
**Manufacturing Inventory Specialist
DWYER INSTRUMENTS, LLC
Wolcott, IN
- $50,000 to $65,000 USD / year
· Partner with Materials, Planning, Purchasing, Operations, Warehouse, Finance, Quality, and Engineering to resolve inventory and material-readiness concerns.
Added 4 mins ago
Senior Network Voice Engineer - TS/SCI Clearance
CDW Government, LLC
Remote, United States
…ideal for a candidate with a strong foundation in core network engineering who also has hands-on experience supporting voice systems, VoIP platforms, unified communications services, and…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

13+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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