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Added 1 min ago
Enterprise Architect (Solutions Engineer), Identity
Workday, Inc.
Remote, United States
· 4+ years in a technical pre-sales, solutions engineering, or identity architect/engineer role, OR equivalent hands-on experience in IAM/IGA/AI.
Added 1 min ago
Senior Forward Deployed Engineer (FDE) - Developer Platform
Workday Limited
CA
As a Senior Forward Deployed Engineer, you will bridge hands-on software development with high-impact customer technical strategy. You will partner with enterprise customers to architect,…
Added 2 mins ago
GRC Architect/ Information Security Manager- US
USA7 DXC Technology Services LLC
ANY CITY, TX
…speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's…
Added 3 mins ago
Infrastructure Engineer
Garda Capital Partners
WYZ, MN · Wayzata, MN
The engineer develops reusable deployment pipelines, infrastructure templates, and self-service workflows that help teams provision environments and release changes consistently - working…
Added 4 mins ago
SO
Consultant Building Systems (Entry or Senior Level)
State of Wisconsin
WI
- $66,560 to $80,246 USD / year
…position will conduct preliminary reviews and communicate code application for the specific project. This position will perform field investigations of buildings and structures as assigned,…
Added 4 mins ago
Python Full Stack Engineer - Professional
HEXAWARE
United States
…comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process…
Added 4 mins ago
Sr Technical Success Manager
Black Duck Software, Inc.
United States
…speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and…
Added 4 mins ago
Lead Technical Success Manager
Black Duck Software, Inc.
United States
…speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and…
Added 5 mins ago
Firmware Engineer
Samsara
Remote, United States
As a Firmware Engineer at Samsara, you will develop software that runs on millions of devices, deployed by our industrial and enterprise customers. You’ll tackle challenges including…
Added 5 mins ago
ER
Environmental Regulatory Specialist
Environmental Research Group, LLC
Denver, CO
- $80,000 to $90,000 USD / year
Bachelor's degree in Environmental Engineering, Environmental Science, or a closely related field. Master's degree, Professional Engineer, and/or relevant certifications are preferred.
Added 6 mins ago
Senior Application Security Engineer (Burp Suite DAST)
Phia LLC
United States
…partners and clients. phia is seeking a mission-driven Senior Application Security Engineer to act as a dedicated technical partner embedded within a federal financial regulatory agency’s…
Added 7 mins ago
Product Development Research Engineer
Air Products and Chemical
St. Louis, MO
We are seeking a Product Development Research Engineer to develop new membrane products and
Added 7 mins ago
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Manufacturing Engineer Supervisor
Actalent
Charlotte, NC
- $45 to $46 USD / hour
Job Title: Manufacturing Engineer SupervisorJob DescriptionThis role is responsible for leading daily operations across air-cooled chiller assembly lines within the value stream. The role…
Added 7 mins ago
A
Electrical Engineer
Actalent
Pocasset, MA
- $45 to $65 USD / hour
This Electrical Engineer role focuses on designing, integrating, and validating electrical and electromechanical systems that support advanced technologies such as autonomous underwater…
Added 7 mins ago
Mechanical Engineer
Actalent
Pocasset, MA
Added 7 mins ago
Vehicle Integration Engineer
Actalent
Portland, OR
Job Title: Vehicle Integration EngineerThe Vehicle Integration Engineer supports the design, documentation, and integration of complete vehicle systems, including advanced and autonomous…
Added 7 mins ago
Cad Design Engineer
Actalent
Torrance, CA
Job Title: CAD Design EngineerJob DescriptionThe CAD Design Engineer creates manufacturing-ready 3D models from legacy 2D technical data for government and commercial parts that currently…
Added 7 mins ago
A
Tooling Engineer
Actalent
Torrance, CA
- $60 to $75 USD / hour
Application DeadlineThis position is anticipated to close on Nov 20, 2026.
Added 7 mins ago
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Electrical Project Engineer
Actalent
Yorktown, VA
- $55 to $68 USD / hour
Job Title: Electrical Project EngineerJob DescriptionThe Electrical Project Engineer designs and packages pressure sensor solutions that meet specific customer requirements, leading…
Added 7 mins ago
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Mechanical Systems Engineer
Actalent
Costa Mesa, CA
- $70 to $96 USD / hour
…solutions for complex global challenges.As a Mechanical Systems Engineer, you'll play a key role in developing a groundbreaking autonomous underwater vehicle platform from a clean-sheet…
Added 7 mins ago
A
Manufacturing Engineer Supervisor
Actalent
Charlotte, NC
- $45 to $46 USD / hour
Job Title: Manufacturing Engineer SupervisorJob DescriptionThis role is responsible for leading daily operations across air-cooled chiller assembly lines within the value stream. The role…
Added 7 mins ago
A
Manufacturing Engineer
Actalent
Charlotte, NC
- $45 to $48 USD / hour
Job Title: Manufacturing Engineer Job DescriptionThe Manufacturing Engineer serves as the primary technical resource supporting air-cooled chiller manufacturing operations on 2nd shift.…
Added 7 mins ago
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Continuous Improvement Engineer
Actalent
Bedford, OH
- $48 to $53 USD / hour
Job DescriptionThis hands-on Continuous Improvement Engineer role leads lean initiatives directly on the manufacturing floor while partnering closely with Operations leadership,…
Added 7 mins ago
A
Functional Test Engineer
Actalent
Detroit, MI
- $36 to $42 USD / hour
We're seeking a Vehicle Test Engineer to support the development and validation of advanced powertrain systems for on-highway trucks. This hands-on role combines vehicle testing, data…
Added 7 mins ago
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Supplier Quality Engineer
Actalent
Englewood, CO
- $50 to $60 USD / hour
Application DeadlineThis position is anticipated to close on Nov 20, 2026.

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

13+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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