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Added 49 mins ago
CU
Part-Time Online Course Facilitator: AI/ML Technology and Architecture
Cornell University
Remote, United States
- Part-time
Brings substantial professional experience as a data scientist, machine learning engineer, NLP engineer, AI engineer, or AI/software architect, with a track record of building and deploying…
Added 54 mins ago
Senior System Software Engineer, DGX Cloud AI Infrastructure
NVIDIA USA
CA
We’re looking for a Senior Software Engineer for the NVIDIA Recovery and Resilience team. You’ll own our AI infrastructure services, tools and open-source projects to support resilient and…
Added 54 mins ago
Senior AI Engineer, AI Safety
NVIDIA USA
Remote, United States
Serving as an AI Engineer on our AI Safety Engineering team, you will have a key and adaptable role in scaling methods to secure and align advanced AI systems. Your early work will center…
Added 54 mins ago
Senior Deep Learning Software Infrastructure Engineer
NVIDIA USA
CA
…We are in search of a Deep Learning Software Infrastructure Engineer to propel NVIDIA’s Autonomous Vehicles project forward. In this role, you will build and scale training libraries and…
Added 1 hour ago
K
Sr. Al Solution Engineer
Kentro
UNAVAILABLE
- $101,000 to $140,000 USD / year
Kentro is hiring for a Sr. AI Solution Engineer to support secure cloud data and applied AI initiatives for government customers. You will build governed data pipelines, automate cloud and…
Added 1 hour ago
Software Integration Engineer, Autonomy
42dot
San Francisco
Added 1 hour ago
Sr. Calibration, Mapping & Localization Engineer
42dot
San Francisco
Added 1 hour ago
Sr. Software Integration Engineer, Autonomy
42dot
San Francisco
Added 1 hour ago
Calibration, Mapping & Localization Engineer
42dot
San Francisco
Added 2 hours ago
O
Principal Core Infrastructure Engineer
Oracle
Austin, TX
- $114,600 to $234,600 USD / year
Oracle Cloud Infrastructure (OCI) is hiring a Principal Core Infrastructure Engineer to join the Next Gen Network Observability team. Help build cloud-scale intelligence systems that enable…
Added 3 hours ago
Principal Software Engineer - Agentic AI & Simulation Automation
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added 3 hours ago
Forward Deployed Solution Engineer – Applied AI FDE
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 3 hours ago
AI Data Scientist Intermediate
Geisinger System Services
Danville, PA
Added 3 hours ago
Systems Engineer
Mind Robotics
Palo Alto, CA
We're looking for a Systems Engineer to own the requirements and architecture baseline for the robot - from decomposing high-level behaviors into measurable, traceable specs, to making sure…
Added 3 hours ago
AI/ML Computational Science Associate Manager
Accenture LLP Company
United States
Minimum of 4 years of experience as a machine learning engineer or scientist, deploying models in production at scale , including monitoring, alerting, automatic bug filing and auditing.
Added 3 hours ago
Applied AI Engineer Intern
Parspec
San Mateo, CA
We’re seeking an Applied AI Engineer Intern to join Parspec. This role is part of the AI team and works closely with Product and Engineering on fast-moving, real-world applications of AI.
Added 3 hours ago
AI Engineer 4 (AI Foundations: World Model, RL, Causal Inference, Sequential Data)
Capital One
McLean, VA · Cambridge, MA · San Jose, CA · NY
Added 3 hours ago
AI Engineer 5 (AI Foundations: Evaluations and Agentic Workflows)
Capital One
McLean, VA · San Francisco, CA · Cambridge, MA · San Jose, CA · NY
Added 3 hours ago
Director, Full-Stack Engineer - AML (Anti Money Laundering)
Capital One
NY · McLean, VA · Cambridge, MA
As a Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 3 hours ago
A
Sr. Lead Application Developer
ADP
Roseland, NJ
- $107,400 to $264,300 USD / year
ADP Innovation Labs is looking for a Sr. Lead Software Engineer with extensive NodeJS experience to join an emerging team.
Added 3 hours ago
Data Engineer, Clinical Operations
Bristol Myers Squibb
Princeton, NJ
As a Data Engineer , you will play a vital role in supporting the broader Data Engineering community to deliver cutting-edge data and analytics platforms for our Global Drug Development…
Added 3 hours ago
S
Software Engineer, Back-End - Go (NY)
Superhuman
New York, NY
- $154,000 to $258,000 USD / year
Added 4 hours ago
Director - Network Infrastructure Security & Engineering
United Airlines
Chicago, IL
Architect and engineer secure, resilient connectivity across all airports, campus and remote offices, contact centers, cloud, and third-party network connections, embedding network security…
Added 4 hours ago
S
Software Engineer, Front-End (New York)
Superhuman
New York, NY
- $163,500 to $235,000 USD / year
Added 4 hours ago
GL
Principal - Forward Deployed Engineer
GlaxoSmithKline LLC
Remote, United States
- $205,425 to $342,375 USD / year
Lead multi-FDE engagement teams, directing Staff, Senior, and Engineer-level FDEs across concurrent engagements within assigned business units.

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

13+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Skills

ML
Research
Employee relations
Data modelling
Oracle Java
JavaScript
TypeScript
React
Case management
Payroll
Sales
ServiceNow

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