Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Product Support Engineer 4
Lam Research
Phoenix
…quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and…
Added 1 min ago
Product Support Engineer 4
Lam Research
Phoenix
As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is…
Added 8 mins ago
M
Engineer I (Maintenance / Rooms Call) Overnight
Marriott
LONGBOAT KEY, FL
- $22.5 USD / hour
…Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 8 mins ago
Electronics Engineer
Naval Surface Warfare Center
Panama City Beach, FL
Added 8 mins ago
Product Development Engineer
Ford Motor Company
Sunrise, FL
p]:inline">Propose improvements to existing design rules. Write technical specifications and instructions, and generate documentation that improves design processes and procedures
Added 9 mins ago
Building Engineer-II
Marriott
MELBOURNE, FL
…Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and…
Added 9 mins ago
M
HVAC Engineer-Technician
Marriott
NAPLES, FL
- $32.1 to $33.7 USD / hour
…according to company standards and anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships…
Added 9 mins ago
C
Chief Bldg Engineer Supervisor
CBRE
Fort Myers, FL
- $43.27 to $45.67 USD / hour
Are you an experienced Building Engineer who enjoys solving complex problems, leading teams, and having variety in your work? CBRE is looking for a Chief Building Engineer Supervisor to…
Added 9 mins ago
B(
Field Service Engineer (Orlando, Melbourne, Jupiter FL)
BD (Becton, Dickinson and Company)
Pensacola, FL
- $28.2 to $45.1 USD / hour
The BD Pyxis Field Service Engineer (FSE) provides remote and on-site technical support for BD automated dispensing systems across the assigned region, including Department of Defense (DoD)…
Added 9 mins ago
M
Principal Design Engineer - XBOX
Microsoft
United States
- $142,800 to $304,200 USD / year
XBOX is seeking a Principal Design Engineer to shape developer and creator tools for game developers and players. Working at the intersection of design and engineering, you’ll turn…
Added 9 mins ago
M
Senior Software Engineer, Cloud Platform
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
As a Senior Software Engineer, Cloud Platform our team is pioneering the next generation of cloud proxy architecture through Nanoproxy - a lightweight, high-performance native proxy…
Added 9 mins ago
M
Principal Firmware Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
Experience translating product or cloud service requirements into firmware specifications and technical design decisions.
Added 10 mins ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking to welcome a Principal Software Engineer to a group of innovative, energetic and diverse engineers on the CoPilot Runtime Platform team, which is the engineering organization…
Added 10 mins ago
Product Engineer (AI-Augmented & Full-Stack Systems)
Kelly Services
Tampa, FL
Establish lightweight architectural patterns, reusable UI components, and shared service utilities that enable the pod to move with high velocity without accumulating unsustainable…
Added 11 mins ago
EG
Cloud Engineer
Eliassen Group
Tallahassee, FL
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 11 mins ago
Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
Added 20 mins ago
M
Software Engineer II - CTJ - TS/SCI
Microsoft
VA · WA · Reston, VA · Redmond, WA · Reston · Redmond
- $102,100 to $219,200 USD / year
Microsoft has an exciting opportunity for a Software Engineer in the Cloud+AI Silver Team. This team will be responsible for deploying and operating a Secure Work Area, including the…
Added 20 mins ago
M
Principal Software Engineer - AI Experiences, Advertising
Microsoft
CA · WA · Mountain View, CA · Redmond, WA · Mountain View · Redmond
- $142,800 to $304,200 USD / year
…and deliver actionable insights across sales, marketing, and…
Added 20 mins ago
M
Principal, Digital Security Engineer
Microsoft
TX · ND · MN · AZ · CO · Dallas, TX · Fargo, ND · Minneapolis, MN · Phoenix, AZ · Denver, CO · Dallas · Fargo · Minneapolis · Phoenix · Denver
- $130,900 to $272,300 USD / year
Do you enjoy working on an impactful technical sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we are…
Added 27 mins ago
GI
Lead Backend Engineer
Gardens Interactive
Remote, United States
- $196,000 to $203,000 USD / year
- Create hiring plans and interview technical candidates based on product needs.
Added 31 mins ago
M
Senior Software Engineer
Microsoft
WA · CA · Redmond, WA · Mountain View, CA · Redmond · Mountain View
- $119,800 to $261,000 USD / year
…and deliver actionable insights across sales, marketing, and…
Added 31 mins ago
M
Technical Support Engineer
Microsoft
TX · NC · WA · Irving, TX · Charlotte, NC · Redmond, WA · Irving · Charlotte · Redmond
- $86,100 to $187,400 USD / year
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot,…
Added 31 mins ago
M
Electrical Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…The successful candidate will be a professional electrical engineer with extensive experience in datacenter electrical engineering, design, construction, and operations. The candidate will…
Added 31 mins ago
M
Principal Software Engineer
Microsoft
WA · NY · CA · Redmond, WA · Mountain View, CA · Sunnyvale, CA · Redmond · New York · Mountain View · Sunnyvale
- $142,800 to $304,200 USD / year
As a Principal Software Engineer, on the Substrate Application Platform team, you will help build the next generation platform for internal and external developers and agents to access M365…
Added 31 mins ago
M
Business Program Management
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
Technical Operations improves CSS support delivery by improving the processes, technologies, and operating mechanisms that shape customer and engineer experiences. We reduce friction,…

Closed listing

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

About employer

Report this job