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Seasonal Retail Sales or Stock - The Centre at Preston Ridge Rack
Nordstrom
Frisco, TX
- $16.2 to $16.85 USD / hour
We have roles available in Sales , Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process.
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L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE
NTT America, Inc.
Frisco, TX
We are currently seeking a L2/L3 Support Engineer - Surgery & Endoscopy - REMOTE to join our team in Frisco, Texas (US-TX), United States (US).
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SoC Design Verification Engineer
Global Foundries
Richardson, TX
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired…
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Manufacturing RF Product Engineer II
Honeywell Aerospace
Richardson, TX
In this role Manufacturing RF Product Engineer supports MMIC products across post-production and development phases, including wafer probe, packaging, and final RF test. This role focuses…
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Advanced ATE Software Engineer
Honeywell Aerospace
Richardson, TX
As an Advanced Test Engineer here at Honeywell Aerospace, you will play a pivotal role in advancing the quality and reliability of aerospace products through innovative test engineering…
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Mechanical Project Engineer
Yearout Mechanical LLC
Amarillo, TX · Lubbock, TX · Wichita Falls, TX
As a Project Engineer, you’ll be the operational hub for complex mechanical (HVAC/Plumbing) projects - partnering with Project Managers and field teams to keep scope, schedule, cost,…
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Data Center Quality Technician
B.H. Inc.
Lubbock, TX
- $29 to $36 USD / hour
…strong communication, efficiency, and exceptional customer service are paramount. We cultivate a positive work environment where every team member is valued, supported in their growth, and…
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Clinical Specialist CRM - Corpus Christi / McAllen
Medtronic
McAllen, TX · Corpus Christi, TX
…meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the…
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Field Service Technician II Full Time
Texas Health Resources
Arlington, TX
- Full-time
In-House service engineer supporting Diagnostic Imaging Equipment
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Intern/Co-op - Refining Electrical Engineering (Spring 2027)
Marathon Petroleum Corporation
El Paso, TX
- $32.92 to $41.67 USD / hour
As an Electrical Engineer at a Marathon refinery, you can expect to become familiar with industry codes and best practices, build critical thinking skills, and gain an understanding of how…
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MP
Intern/Co-op - Refining Electrical Engineering (Summer 2027)
Marathon Petroleum Corporation
El Paso, TX
- $32.92 to $41.67 USD / hour
As an Electrical Engineer at a Marathon refinery, you can expect to become familiar with industry codes and best practices, build critical thinking skills, and gain an understanding of how…
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MP
Intern/Co-op - Refining Electrical Engineering (Fall 2027)
Marathon Petroleum Corporation
El Paso, TX
- $32.92 to $41.67 USD / hour
As an Electrical Engineer at a Marathon refinery, you can expect to become familiar with industry codes and best practices, build critical thinking skills, and gain an understanding of how…
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Quality Systems Engineer, Programmatic
Eaton Corporation
El Paso, TX
- $86,000 to $126,000 USD / year
Eaton’s ES AMER ARS division is currently seeking a Quality Systems Engineer, Programmatic. The position will be based out of one of these facilities: Arden, NC, Charlotte, NC, El Paso, TX,…
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Software Engineer 2 - Mobile Developer (iOS & Android)
U.S. Bank
Irving, TX
…matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the…
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Senior Modern Work Engineer
Exeter Finance Corp
Irving, TX
- $101,500 to $139,600 USD / year
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
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Relay Test Engineer
ABM Industries
Irving, TX
…completing test activities efficiently, on time and without service interruptions, adhering to all established safety…
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Integration Engineer 4 (MAC)
Capital One
Plano, TX
Capital One is looking for a Lead Integration Engineer to join our growing Mac Engineering team. The platform has grown to support over 40,000 endpoints in recent years, as one of the…
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Director, Full Stack Engineer
Capital One
Plano, TX
As a Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
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DDI Engineer
TEKsystems
Plano, TX
- $73.68 USD / hour
Client is looking to hire a DDI Engineer with strong experience in DNS, DHCP, and IP Address Management (IPAM) to support a large enterprise network environment. This role is ideal for…
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Failure Analysis Engineering Technician/Engineer
Actalent
Plano, TX
- $38.5 to $50 USD / hour
We are looking to hire a Failure Analysis Engineering Technician/Engineer to play a key role in diagnosing, repairing, and validating complex electronic products from the finished unit down…
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Analytical Engineer
USAA
Plano, TX
…financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their…
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Salesforce DevOps / Release Engineer
Cognizant
Plano, TX
We are seeking an experienced Salesforce DevOps / Release Engineer to manage and optimize the end-to-end Salesforce release lifecycle. This role will focus on CI/CD automation, Copado…
Added 1 min ago
Lead Software Engineer - Swift / iOS
JPMorgan Chase
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking - Digital Technology team, you are an integral part of an agile team that works to enhance, build, and…
Added 1 min ago
E271 Engineering Assistant I or II - Multiple Locations
TEXAS DEPARTMENT OF TRANSPORTATION
Fort Worth, TX
…exams. Design activity is supervised by a licensed professional engineer who has authority for final approval of all projects. Work requires contact with local governmental representatives,…
Added 1 min ago
Refining Chemical Engineering Intern/Co-op Fall 2027
Marathon Petroleum Corporation
San Antonio, TX · El Paso, TX
Process / Technical Service Engineers may work on a variety of projects in the Technical Services Department together with your mentor that put your classroom experience as a Chemical…

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ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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