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Added 3 mins ago
Principal Engineer Process
Northrop Grumman
Los Angeles
The Manufacturing Engineering Department is looking for a multi-disciplined Manufacturing Engineer to support all aspects of precision navigation instrument assembly and test in an…
Added 3 mins ago
*Guidance Navigation Control (GNC) Engineers - Level 3 - TS Cleared (AHT)
Northrop Grumman
Dulles · Gilbert
…to our collaborative teams. As a Guidance, Navigation, and Control (GNC) Engineer Level 3 supporting our Space team, this role can be based at either our Dulles, VA, or Gilbert, AZ…
Added 3 mins ago
Principal Engineer Microelectronic Semiconductors/Sr Principal Engineer Microelectronic Semiconductors
Northrop Grumman
Baltimore
…highest quality. The microelectronics semiconductor manufacturing engineer will support our highly automated SMT manufacturing environment. Manufacturing engineers are the process owners…
Added 3 mins ago
Sr Principal Cyber Software Engineer (J)
Northrop Grumman
Jessup
Northrop Grumman Mission Systems is seeking a Cyber DevOps Engineer to support the Joint Cyber Weapons Common Services (JCWCS) program. JCWCS designs and implements mission applications…
Added 3 mins ago
Cyber Software Engineer (J)
Northrop Grumman
Jessup
Northrop Grumman Mission Systems is seeking a Cyber DevOps Engineer to support the Joint Cyber Weapons Common Services (JCWCS) program. JCWCS designs and implements mission applications…
Added 3 mins ago
Principal Cyber Software Engineer (J)
Northrop Grumman
Jessup
Northrop Grumman Mission Systems is seeking a Cyber DevOps Engineer to support the Joint Cyber Weapons Common Services (JCWCS) program. JCWCS designs and implements mission applications…
Added 3 mins ago
Principal Engineer Manufacturing
Northrop Grumman
Buffalo
We are looking for you to join our team as an Principal Engineer Manufacturing out of Buffalo, NY. Amherst Systems Operating Unit (OU) is an organization focused on the development and…
Added 3 mins ago
Principal Engineer Manufacturing
Northrop Grumman
Sunnyvale
Develop efficient process flows and sequences of operations, optimized production area layouts, manage bills of materials, create detailed work instructions, process procedures and tooling…
Added 3 mins ago
Sentinel - Systems Engineer / Principal Systems Engineer - 20060
Northrop Grumman
Roy · Huntsville
Northrop Grumman Defense has an opening for a Systems Engineer (level 2)/Principal Systems Engineer (level 3) to support a Futures Program within the Command Systems Business Unit (BU)…
Added 4 mins ago
Lead, Systems Engineer
Sony Pictures Ent Inc
Culver City, CA
Participate in the change control, production acceptance and event management processes.
Added 6 mins ago
Senior Software Engineer, AI & Infrastructure Planning
Cloudflare
Austin, TX
The Snr Software Engineer, AI & Infrastructure Planning role helps Cloudflare build, deploy, and operate one of the world's largest distributed networks. You will build an auditable…
Added 14 mins ago
Distinguished Platform Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 15 mins ago
MT
Engineer - Life Safety Systems & Telecom (NY)
Micron Technology
Clay
- $82,000 to $169,000 USD / year
…system capacity, and integration with sprinkler, HVAC, smoke control, elevators, access control, suppression, process equipment, and facility-control…
Added 15 mins ago
Quality Technician
Faith Technologies, Inc.
IN
…the implementation of the Excellerate Quality plans (quality control and quality assurance policies and procedures) throughout the manufacturing process. The Quality Inspection Technician…
Added 16 mins ago
QC Lab Manager
Sila
Alameda, CA
As a Quality Control Lab Manager, you will oversee the quality and reliability of our manufacturing output by leading high-throughput laboratory operations, rapid test execution, and…
Added 17 mins ago
Ground Systems Engineer, Asset Engineering
SpaceX
Hawthorne, CA
Collaborate with and develop relationships with production/build teams to anticipate fluids system needs and provide recommendations on process design for manufacturability.
Added 17 mins ago
CC
Industrial Engineer
Carrier Corporation
Indianapolis, IN
- $64,500 to $129,500 USD / year
…We’re looking for a high-energy, self-motivated, industrial engineer to help us grow our market-leading position. As an Industrial Engineer, you’ll be an integral member of the Indianapolis…
Added 17 mins ago
CC
Industrial Engineer
Carrier Corporation
Indianapolis, IN
- $64,500 to $129,500 USD / year
…We’re looking for a high-energy, self-motivated, industrial engineer to help us grow our market-leading position. As an Industrial Engineer, you’ll be an integral member of the Indianapolis…
Added 17 mins ago
CC
Industrial Engineer
Carrier Corporation
Indianapolis, IN
- $64,500 to $129,500 USD / year
…We’re looking for a high-energy, self-motivated, industrial engineer to help us grow our market-leading position. As an Industrial Engineer, you’ll be an integral member of the Indianapolis…
Added 19 mins ago
NPI Engineer
Ammortal Inc
Remote, United States
Quality Systems and Readiness: Establish production acceptance criteria and manufacturing quality controls with the contract manufacturer. Support PFMEA, control plans, process validation,…
Added 23 mins ago
Senior Core Infrastructure Engineer
Oracle
Santa Clara, CA · Seattle, WA
…tolerance, and high availability. We are looking for a hands-on engineer with strong systems programming skills, end-to-end ownership, and an AI-first mindset to drive engineering…
Added 42 mins ago
Software Systems Engineer, Data Labeling Engineering - Early Career
General Motors LLC
Sunnyvale, CA
This role is designed for a recent college graduate or engineer early in their career who wants to own meaningful pieces of a platform, grow their technical expertise, and work directly on…
Added 42 mins ago
Quality Engineer
General Motors LLC
Toledo, OH
The Quality Engineer at Toledo Transmission is responsible for driving built-in quality in manufacturing operations, supporting current production and new/updated product launches. This…
Added 48 mins ago
Senior Test Automation Engineer
STERIS Corporation
Houston, TX
While the formal title is Senior Test Automation Engineer, this is fundamentally a Senior Software Development Engineer in Test (SDET) role that requires deep software development expertise…
Added 50 mins ago
Staff Control Systems Engineer
Applied Research Associates, Inc.
Indian Head, MD
ARA’s team solves problems related to national defense and security. We are actively searching for a Control Systems Engineer to join our team. In this position, you will evaluate the test…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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