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Process Engineer
Revlon Corporate
Oxford, NC
A Manufacturing Process Engineer designs, implements, monitors, and improves manufacturing processes in a regulated GMP environment. This role focuses on improving efficiency, maintaining…
Added 3 mins ago
Commissioning Agent
HDR
Phoenix, AZ
…complex integrated test procedures. We address each step of the process through a thorough implementation of the five strategic stages in commissioning modern buildings. Supported by risk…
Added 4 mins ago
Manufacturing Engineer
Airxcel Inc
Elkhart, IN
The Manufacturing Engineer is responsible for creating and modifying detailed engineering drawings and models using SolidWorks, developing manufacturing processes, and providing technical…
Added 4 mins ago
Senior Project Manager / Project Director - Industrial Hygiene
J.S. Held LLC
Remote, United States
Drive revenue growth through strategic account management and cross-functional collaboration.
Added 4 mins ago
Senior Project Manager / Project Director - Industrial Hygiene
J.S. Held LLC
Remote, United States
Drive revenue growth through strategic account management and cross-functional collaboration.
Added 5 mins ago
Mechanical Design Engineer
System One
Houston, TX
Engineering Change Management: Process Engineering Change Orders (ECOs) and Design Notifications to track design updates.
Added 5 mins ago
Design Release Engineer - Hard Trim
ALTEN Technology USA
Auburn Hills, MI · Troy, MI
The Interior Lighting Design and Release Engineer (DRE) – Advanced is responsible for the design, development, and release of ambient, functional, and decorative interior lighting systems.…
Added 10 mins ago
Engineer/ Senior Engineer - Welding
Dominion Energy
WATERFORD, CT
Engineer: 2+ years of relevant engineering experience; Knowledge and application of engineering theories and principles, concepts, and fundamentals; Requires developmental experience in a…
Added 11 mins ago
Civil/Site Engineer
Colliers Engineering & Design
Lansing, MI · Grand Rapids, MI
Colliers Engineering & Design is seeking a Civil Engineer to join our Civil/Site team in Michigan! The Civil/Site Engineer will be a key member of the Civil/Site design team, working on a…
Added 13 mins ago
Sr. Manufacturing Engineer - Electrical
TE Connectivity
MOUNT JOY, PA
We are seeking a Senior Electrical Manufacturing Engineer to lead the design, development, implementation, and continuous improvement of advanced manufacturing systems, including highly…
Added 18 mins ago
A
Manufacturing Engineer
Actalent
Charlotte, NC
- $45 to $48 USD / hour
Job Title: Sr. Manufacturing Engineer 1st Shift, 2nd Shift & Weekend shifts availableJob DescriptionSr. Manufacturing Engineer supports manufacturing operations as the primary technical…
Added 21 mins ago
Sr Project Engineer
DPR Construction
Burlington, TX · Burlington
…presence to support safe execution of work, participating in safety meetings including stretch and flex, and applying working knowledge of high-risk activities to support effective planning…
Added 22 mins ago
Reliability Engineer
Louisville, CO · Salt Lake City, UT · Houston, TX
The Reliability Engineer supports a larger operations team and serves as a domain expert for technical and engineering matters related to the reliable and available operation of MV/HV…
Added 24 mins ago
Project Manager-Experienced
DH Pace
Olathe, KS
…specifications. We are seeking candidates who have a Construction Management degree with at least three (3) years of work experience as a Construction Project Engineer or Construction…
Added 26 mins ago
Manufacturing Engineer II
Wilson Tool International
White Bear Lake, MN
As a Manufacturing Engineer II at Wilson Tool, you will focus on optimizing processes to support safe, efficient, and high-quality production. This role plays a key part in advancing…
Added 26 mins ago
Supplier Quality Engineer
Conductix-Wampfler
Omaha, NE
The Supplier Quality Engineer is responsible for ensuring the quality of materials and components supplied to the organization meet established requirements and standards. This role serves…
Added 27 mins ago
Process Engineer - MSVD Coating Process
Vitro Flat Glass
Carlisle, PA
Are you passionate about manufacturing, process optimization, and continuous improvement? Vitro Architectural Glass is seeking a Process Engineer to support our advanced Magnetron Sputtered…
Added 27 mins ago
Senior Quality Engineer
MinebeaMitsumi Companies
Chatsworth, CA
The Senior Quality Assurance Engineer will be responsible for compliance to AS9100, quality requirements of NHBB’s customers and driving projects for reduction of scrap and rework processes
Added 30 mins ago
MP
Director of Health, Safety & Environmental (HSE)
MESA POWER SOLUTIONS LLC
Loveland, CO
- $200,000 to $231,000 USD / year
The Director of Health, Safety & Environmental (HSE) provides strategic and operational leadership for the organization’s enterprise-wide health, safety, and environmental programs. This…
Added 32 mins ago
Distinguished Platform Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 34 mins ago
Mechanical Commissioning Engineer I
Bureau Veritas
McLean
…position is also responsible for participating in the MEP design process, witnessing and/or performing the static and dynamic testing of mechanical, electrical, and controls systems, and…
Added 37 mins ago
Sr Principal Engineer - HSE Global Facilities Delivery
Eli Lilly and Company
United States
Support the management of GFD’s Contractor Safety Management Program (CSMP):
Added 37 mins ago
Staff Electrical Harness Design Engineer, Air Dominance and Strike
Anduril Industries
Costa Mesa, CA
We are looking for an Staff EWIS Harness Engineer to join our rapidly growing team in Costa Mesa, CA. In this role, you will work closely with avionics, systems, manufacturing, and flight…
Added 37 mins ago
Senior Mission Operations Engineer, Connected Warfare
Anduril Industries
Anchorage, AK · Costa Mesa, CA · Seattle, WA · Washington, DC
…and bring a perspective that informs the product development…
Added 40 mins ago
AS
Maintenance Engineer I - Limelight Denver
Aspen Skiing Company
Denver, CO
- $24.65 to $26.8 USD / hour
Report all safety hazards and suspicious persons or activities to management

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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