Jobs in the United States

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Added 21 mins ago
Software Engineer III (Agentic AI)
UKG
Seattle
…workflows, tool integrations, and multi-agent orchestration. Platform Integration: Build agents that integrate with enterprise systems through tools, APIs, and Model Context Protocol (MCP)…
Added 23 mins ago
Lead engineer, Platform (Seattle, WA)
Starbucks Coffee Company
Seattle
Now Brewing: lead engineer, Platform! #tobeapartner
Added 26 mins ago
Software Engineer Level 3 or 4 (AHT)
Northrop Grumman
Aurora · Morrisville
…understand the software development life cycle. The Software Engineer will participate in the full life cycle of software development, to include requirements development, modeling and…
Added 36 mins ago
Distinguished Platform Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 36 mins ago
Sr Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 45 mins ago
Distinguished Engineer
Elevance Health
Mason, OH · Atlanta, GA · Indianapolis, IN
The Distinguished Engineer is responsible for leading the design, development, and deployment of large-scale, production-grade artificial intelligence (AI) systems and platforms that enable…
Added 1 hour ago
FE
AI Engineer II
Federal Express Corporation
Memphis, TN · Coraopolis, PA · Plano, TX
- $11,410.38 USD / month
The AI Engineer is responsible for designing, developing, deploying, and maintaining artificial intelligence and machine learning solutions that support intelligent automation, predictive…
Added 2 hours ago
O
Lead Principal Application Software Engineer
Oracle
United States
- $104,600 to $264,100 USD / year
We're seeking a highly skilled lead engineer to modernize OHAI’s Revenue Cycle product portfolio with AI smart applications. As an engineering lead, you will play a pivotal role in…
Added 2 hours ago
O
Platform Software Engineer 2
Oracle
Nashville, TN
- $81,000 to $166,100 USD / year
The Java Platform Group is looking for an experienced, passionate, and highly motivated Software Engineer to join our world class development efforts. Our team is responsible for delivering…
Added 2 hours ago
Senior Software Engineer
Grainger Businesses
CHICAGO, IL
As a Senior Software Engineer (Software Engineer III), you will be involved in the full systems life cycle and responsible for designing, coding, configuring, testing, implementing and…
Added 2 hours ago
MS
Principal Software Engineer - Digital Media - Little Rock, AR
Military Spouse Jobs & VetJobs
United States
- $120,000 to $180,000 USD / year
Strong proficiency in backend development (C#/.NET, Java, or Go) and frontend frameworks (Angular, React, or Vue).
Added 3 hours ago
Software Development Engineer II, Selling Partner Trust & Compliance
Amazon.com Services LLC
Seattle, WA
…and safer in your first few weeks? As a Software Development Engineer on the Selling Partner Services team you will be actively working on systems and features that accomplish this for…
Added 3 hours ago
Senior Software Engineer - Modeling (Onsite)
RTX
United States
Develop and implement software solutions using programming languages such as C/C++, C#, Python, Java, and Lua.
Added 3 hours ago
Software Engineer Senior
GD Information Technology, Inc.
United States
· Experience with C#, Java, .NET, ASP.NET Core, MVC, or comparable enterprise application-development frameworks.
Added 3 hours ago
Software Engineer II - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Mastercard is seeking a Software Engineer II to design, build, and enhance production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 3 hours ago
Software Engineer II - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Mastercard is seeking a Software Engineer II to design, build, and enhance production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 3 hours ago
Senior Software Engineer - AI Platforms
US: Mastercard International Incor
Atlanta, GA
Mastercard is seeking a Senior Software Engineer to design and build production-grade AI platform capabilities that enable AI-powered products and agentic experiences across B&MI.
Added 3 hours ago
Software Engineer II
US: Mastercard Technologies, LLC
O'Fallon, MO
We are currently hiring a Software Engineer II, and the successful candidate will contribute to the design, development, testing, deployment, and support of enterprise applications while…
Added 3 hours ago
AVP, DevOps Engineer
LPL Financial Corp
Austin, TX
The SRE lead will be responsible for analyzing logs, metrics, and traces, implementing dynamic alerting frameworks, and delivering self-healing capabilities that reduce MTTR, improve…
Added 3 hours ago
MS
Principal Software Engineer - Digital Media - Dallas, TX
Military Spouse Jobs & VetJobs
United States
- $120,000 to $180,000 USD / year
Strong proficiency in backend development (C#/.NET, Java, or Go) and frontend frameworks (Angular, React, or Vue).
Added 3 hours ago
Engineer 1 - Inventory
Nordstrom Inc
Seattle, WA
…source technologies and have experience with technologies & frameworks like Java, Spring Boot, Kafka, Docker and Kubernetes. You are able to clearly articulate what building cloud native…
Added 3 hours ago
DE
Principal Software Engineer
Disney Entertainment & Sports LLC
Glendale, CA
- $191,300 to $256,500 USD / year
As the Principal Software Engineer for the Rights & Accounting team within Content Platforms, you will serve as a senior technical leader, driving engineering standards, leading…
Added 3 hours ago
SI
Senior Software Engineer (LMTS), Backend – Enterprise Productivity
Salesforce, Inc.
CA · WA · NY
- $172,500 to $285,800 USD / year
You'll work with product managers, designers, frontend, mobile, and quality engineers, and with partner teams across Platform, Slackbot, and 3P Integrations. We build on PHP/Hack, Java, and…
Added 4 hours ago
Senior Software Architect - Platform
Fiserv Solutions LLC
Alpharetta, GA · Berkeley Heights, NJ
…verification, fraud, and data insights. The Senior Software Architect - Platform is the hands-on technical owner of reusable platform capabilities that support multiple DCS product…
Added 4 hours ago
Security Engineer - Product Security
Spotify
Remote, United States
The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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