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COGNOS ADMIN
Blue Spire Inc
Phoenix, AZ
Strong experience in Software Development/Engineering with 3 years as sr consultant or team leading
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Entry Level IT jobs
Beta Soft System Inc.
Jersey City, NJ
1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication,…
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Entry level Software Tester/ QA Tester
Beta Soft System Inc.
Fremont, CA
Computer Science or any Engineering Graduates required
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Product Development Project Manager
Beyond Consulting Solutions
Pennington, AL
The Project Manager will lead large product development projects from definition through implementation. Effectively manage issues, risks and change, monitor progress against milestones and…
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Sr.Business Analyst
Arete Technologies, Inc.
Lansing, MI
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the…
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Java Developer
AditiStaffing
Beaverton, OR
6 years direct relevant experience on tools development, software performance engineering, and/or Java Development roles.
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Unified Communications Architect
Arete Technologies, Inc.
Lansing, MI
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the…
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Product Manager (Cable Telecom/Broadband)
AYR Global IT Solutions Inc
Philadelphia, PA
The X1 Broadband Syndication Consumer Premise Equipment (CPE) Sr. Product Manager will drive the definition, certification, and roadmap of the X1 Broadband Syndication CPE. This position…
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Product Incident Manager
AYR Global IT Solutions Inc
Philadelphia, PA
The Product Security Incident Manager serves as a product security incident responder for reported product vulnerabilities that relate to Clients products. This role will entail managing…
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Product Incident Manager
AYR Global IT Solutions Inc
Philadelphia, PA
Knowledge of systems administration (*nix/Windows), network engineering, and security engineering
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G3 Build Sr. Business Analyst
AditiStaffing
Peoria, IL
Knowledge of Builder G3 software. Ability to navigate and locate information in the Service Information System. Must be able to read engineering drawings and understand product structure.
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VMware Engineer
Arete Technologies, Inc.
Palo Alto, CA
The VMware Engineer position requires a mix of strategic engineering and design along with hands-on, technical work. In this role, you will configure, tune, and troubleshoot enterprise…
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VMware Engineer
Arete Technologies, Inc.
Cary, NC
The VMware Engineer position requires a mix of strategic engineering and design along with hands-on, technical work. In this role, you will configure, tune, and troubleshoot enterprise…
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VMware Engineer
Arete Technologies, Inc.
Newark, CA
The VMware Engineer position requires a mix of strategic engineering and design along with hands-on, technical work. In this role, you will configure, tune, and troubleshoot enterprise…
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VMware Engineer
Arete Technologies, Inc.
Newark, CA
The VMware Engineer position requires a mix of strategic engineering and design along with hands-on, technical work. In this role, you will configure, tune, and troubleshoot enterprise…
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Manager, US Operations - Verfications Department
AvantCredit
Chicago, IL
Collaborate with other functional groups to ensure company-wide goals are met, including Software Development, Product Management, Marketing, Legal & Compliance, Finance, Accounting, and…
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Information Security Specialist (Cyber security analysis)
AditiStaffing
Bellevue, WA
Strong computer skills, including MS Office products (e.g. Word, Excel, PowerPoint, Visio) and other business software to prepare reports, memos, summaries, and analyses.
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Sr. Project Manager
Arete Technologies, Inc.
Lansing, MI
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the…
Added 1 min ago
Rail Business Performance Analyst
Vulcan
Dallas, TX · Houston, TX · Birmingham, AL
This position will work in collaboration with the Rail Business Performance Manager to develop, maintain and drive rail logistics analytics for budgets, initiatives, accounting,…
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2027 Summer Internship- Data & Analytics (Irving, TX)
Vulcan
Dallas, TX
…pursuing a degree in Computer Science, Data Analytics, Data Engineering, Management Information Systems, or a related…
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Operations Management Development Program
Vulcan
Herndon, VA · Richmond, VA · Havre de Grace, MD
…four-year track designed to prepare candidates for a Plant Manager role. The actual duration of the program depends on individual experience and performance. Throughout the program,…
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IT DevOps Support Manager
ASK Staffing
Richardson, TX
Description: We need an IT DevOps Support Manager for our client in Richardson, TX.
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21 CFR part 11 Project Manager / Program Manager
Atika Technologies
Carlsbad, CA
Ensure the software development and project management deliverables and milestones in project plans are achieved within cost, schedule, scope, and quality.
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2027 Summer Internship- Ops & Engineering
Vulcan
Birmingham, AL
As a 2027 Summer intern in our Ops & Engineering Organization, you will have the opportunity to work in one or more of the following areas.
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Sr. Financial Analyst - Production Control
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Chino Hills, CA
…principles, and hands-on experience with planning and cost processing software. Lead junior specialists or analysts, and interface with other Program Controls Specialists in the development…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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