Jobs in the United States

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Added 1 min ago
Senior Process Control Engineer
Smurfit Westrock
Stevenson, AL
This position will report to Process Controls Manager and will maintain the control system infrastructure, design or assist with the design of process control logic and may coordinate…
Added 1 min ago
Mechanical Engineer - Aircraft Integration
Tyonek Manufacturing Group
Madison, AL
…in our aircraft integration efforts. Using your mechanical engineering expertise, you will design and develop the integration of avionics and weapons systems into multiple vehicle platforms…
Added 1 min ago
Senior Program Manager
Tyonek Manufacturing Group
Madison, AL
GENERAL DESCRIPTION Senior Program Manager operating within a diverse cross functional program team leading programs providing design, development and manufacturing of tactical payloads and…
Added 2 mins ago
Technical Trainer
Leidos
Huntsville, AL
Collaborate with engineering, software, integration and test, field support, and Government subject matter experts to ensure training products are technically accurate, operationally…
Added 2 mins ago
Solution Architect - Senior Manager - Consulting - Location OPEN
EY
Montgomery, AL · Birmingham, AL · Huntsville, AL
Strong background in software engineering, with hands-on experience in at least two modern programming languages (e.g., Java, C#, JavaScript/TypeScript), and the ability to review, guide,…
Added 2 mins ago
Cyber - AI Engineer - Manager - Consulting
EY
Montgomery, AL · Huntsville, AL · Birmingham, AL
As a Cyber AI Engineer at the Manager level in EY's Cyber practice, you will work as a forward-deployed engineer, helping clients apply frontier AI cyber models to real security challenges.…
Added 2 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Montgomery, AL
This role will play a key role in designing, developing, and maintaining high-quality software applications. This role will collaborate with cross-functional teams to deliver robust and…
Added 2 mins ago
Platform Engineer - Remote
SitusAMC
Montgomery, AL
This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 2 mins ago
DBA Claims Administrator
Amentum
Montgomery, AL
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…
Added 2 mins ago
Group Product Manager, Privacy
Ford Motor Company
Montgomery, AL
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 2 mins ago
Software Engineer
Teradata
Montgomery, AL
Work closely with software engineering mentors to deliver one or more features within the scope of Cloud Services.
Added 2 mins ago
Cyber Defense Unit Manager
Acronis, Inc.
Remote, United States
We are looking for an experienced Cyber Defense Unit Manager to lead and strengthen our global cyber defense capabilities. This role owns security operations, threat detection, incident…
Added 5 mins ago
Senior Project Manager
Syncron
Remote, United States
We are seeking a highly skilled and experienced Senior Project Manager to oversee the planning, execution, and successful delivery of our most critical software development projects. The…
Added 20 mins ago
P
Quality & Continuous Improvement Manager
Pettibone
Baraga, MI
- $115,000 USD / year
Pettibone is hiring a Quality & Continuous Improvement Manager to join their Operations Team in Baraga, Michigan. This is an exciting opportunity for a hands-on quality leader who enjoys…
Added 21 mins ago
TB
Senior IT Development Manager
TD Bank, National Association
Southfield, MI
- $164,716 USD / year
Added 21 mins ago
Project Manager
Michigan State University
East Lansing, MI
…capabilities supporting ultrafast materials science, quantum chip engineering, high-throughput semiconductor metrology, and artificial intelligence for science and technology. It will also…
Added 21 mins ago
FC
IT Security Analyst
Firekeepers Casino Hotel
BATTLE CREEK, MI
- $76,065.6 to $93,184 USD / year
…Security experience and be able to successfully pass a Network Engineering aptitude test. Must possess superior computer skills, and be proficient in software applications currently in use…
Added 28 mins ago
Senior Program Manager I, Supply Chain Planning, Technical Infrastructure
Google
Sunnyvale, CA
Experience partnering directly with Software Engineering and Data Science teams to design and deploy machine learning/AI-driven planning and forecasting models.
Added 30 mins ago
Principal Product Manager (NGFW Hardware Platform)
Palo Alto Networks, Inc.
United States
…Serving as the primary cross-functional bridge between Hardware Engineering, PAN-OS Software, Operations, and Global Sales, you will deliver the world's most performant, reliable, and…
Added 32 mins ago
Technical Program Manager III, Site Reliability Engineering, Google Cloud
Google
Sunnyvale, CA
Experience as an engineer (e.g., Site Reliability Engineer, Software Engineer, Systems Engineer etc.).
Added 32 mins ago
Program Manager III, Software Engineering, YouTube
YouTube
San Bruno, CA
Experience with the software development life cycle and managing engineering programs.
Added 32 mins ago
Group Product Manager, Google Messages
Google
Mountain View, CA
5 years of experience in software development or engineering.
Added 32 mins ago
Technical Program Manager II, Enterprise Infrastructure, Cloud Networking
Google
Austin, TX · Thornton, CO
Manage and drive the delivery of network engineering and life-cycle management (LCM) deployment programs/projects while leveraging automation and software programs by coordinating with…
Added 32 mins ago
Logistics Commercial and Network Strategy Manager
Google
Sunnyvale, CA · Atlanta, GA · New Albany, OH · Midlothian, TX
Bachelor's degree in Engineering, Supply Chain operations, a related technical field, or equivalent practical experience.
Added 32 mins ago
Senior Product Manager, Compute
Google
Sunnyvale, CA · Seattle, WA
3 years of experience in software development or engineering.

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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