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Senior Lead Infrastructure Engineer
ADP
Alpharetta, GA
ADP Technology Services, Inc. is hiring a Senior Lead Infrastructure Engineer in our Alpharetta, Georgia location.
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IFPC Principal Mechanical Engineer
Dynetics, Inc
Huntsville, AL
Leidos’ Defense Systems is seeking a talented Principal Mechanical Engineer to support the Indirect Fire Protection Capability (IFPC Inc 2) Program. In this role, you will help develop the…
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Real-Time Software Engineer
LEIDOS, INC.
Arlington, VA
…currently has an exciting opportunity for a Real- Time Software Engineer to perform design, development, and hardware/software integration in Arlington, VA for the Electronic Warfare…
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Senior Technical Sales Engineer
Optigon
Somerville, MA
- $120,000 to $160,000 USD / year
We’re looking for a Senior Technical Sales Engineer to lead sales and business development efforts for Optigon’s materials characterization systems. This role is ideal for someone with a…
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Help Desk Engineer
Moba Americas
United States
The Help Desk Engineer is the primary point of contact for troubleshooting and resolving issues related to the Moba & Diamond product lines. This role provides critical technical support to…
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Staff Software Development Engineer
CVS Health
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This Staff Engineer will be strong in Java, Spring Boot, RESTful APIs, and event‑driven systems, comfortable operating in cloud‑native environments, and experienced working in regulated…
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Senior ML Engineer, Agentic AI
Ellipsis Health
San Francisco, CA
- $160,000 to $210,000 USD / year
…between cutting-edge scientific research and production-grade systems, you will drive the conceptualization, architecture, and deployment of frontier agentic systems. You will collaborate…
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Senior Software Engineer - Procore AI Experience
Procore Technologies, Inc.
TX
We are looking for a Senior Software Engineer to help build the next generation of AI-powered experiences for the construction industry. As a Senior Software Engineer on our Procore AI…
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Electrical Engineer - PCB/Project Engineer
A & D Engineering
ANN ARBOR, MI
A&D Engineering, Inc. is seeking an experienced and hands-on Electrical Engineer to design, develop, test, and continuously improve electronic hardware for advanced automotive, propulsion,…
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Lead Software Engineer (Full Stack)
U.S. Bank
Earth City, MO
Architectandimplement microservices, APIs, event-driven systems, and distributed applications withafocusonperformance,resiliency,andhighavailability.
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Senior Systems Health & Integrated Diagnostics Engineer
The Boeing Company
Berkeley, MO
Boeing Defense, Space & Security (BDS) is seeking a Senior Systems Health & Integrated Diagnostics Engineer (Level 5) to join the Reliability, Maintainability & System Health team in…
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Vehicle Management Systems (VMS) Hardware Engineer (Senior)
The Boeing Company
Berkeley, MO
Boeing Defense, Space & Security (BDS) Flight Systems Engineering Capability is currently seeking a Senior Vehicle Management Systems (VMS) Hardware Engineer to join the Phantom Works…
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Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
General Dynamics Information Systems (GDIT) is seeking a Security Engineer to provide expert technical services on all aspects of Information Security.
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Mobile Engineer
CBRE
Columbia, MO
- Troubleshoot and repair HVAC, plumbing, electrical, and other building systems to ensure efficient performance.
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Senior Analyst, Compliance Technology
Coinbase
Jefferson City, MO
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
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Planner II
Lumen
Jefferson City, MO
Planning Engineer II is a remote-based full-time position, individual contributor who is part of the Local/ILEC Edge Planning team in Lumen’s North American Operations group.
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Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Jefferson City, MO
- $81,100 to $187,000 USD / year
Oracle Health Database Services is seeking a highly experienced, Site Reliability Engineer to lead database reliability engineering across mission-critical healthcare platforms.
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Senior AWS Cloud Engineer
Serco
Jefferson City, MO
Looking for a Senior Cloud Engineer opportunity in an environment where you can make an impact every day? Discover this great opportunity with the Center for Medicare and Medicaid Services…
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Network Infrastructure Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $83,200 to $149,800 USD / year
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Account Executive (Central)
Verint Systems, Inc.
Jefferson City, MO
Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
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Software Engineer II
Amentum
Jefferson City, MO
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
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Mainframe Technical Engineer
Highmark Health
Jefferson City, MO
…COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals, analysts, and…
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Software Engineer, Infrastructure - Central Growth
Meta
Jefferson City, MO
…billion-user product, and increasingly we are building AI-native systems so growth scales out-of-the-box to every new product Meta launches. If you want to work on products and platforms…
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Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Kansas City, MO · Saint Louis, MO
…production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You’ll be part of a team that embraces your drive, your curiosity, and…
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Workday Adaptive Planning Engineer
Eliassen Group
Jefferson City, MO
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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