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Added 1 min ago
Senior IT Security Operations Engineer (Remote)
Lakeshore Learning Materials, LLC
Remote, United States
…partnerships. We are currently seeking a Senior IT Security Operations Engineer to join our IT Security team. In this role, you will own the administration and optimization of the security…
Added 5 mins ago
Mechanical Engineer
Actalent
Whippany, NJ
Job Title: Mechanical EngineerJob DescriptionThis Mechanical Engineer role focuses on designing and analyzing components and assemblies for aerospace applications, ensuring reliable…
Added 5 mins ago
Plant Layout Engineer
Actalent
Austin, TX
Job Title: Plant Layout EngineerJob DescriptionThe Plant Layout Engineer develops and maintains highly coordinated 3D factory layouts using BIM tools to support efficient, safe, and…
Added 14 mins ago
Modem System Test Engineer - Wireless Technologies and Ecosystems |
Apple
CA
We are seeking a passionate, detail-oriented Modem Systems Test Engineer with a focus on Wireless Coexistence (COEX). In this role, you will be at the forefront of validating multi-radio…
Added 17 mins ago
MC
Cloud Engineer III
McDonald's Corporation
Chicago, IL
- $141,662 to $177,077 USD / year
…User Computing, and IT Service Management. The Cloud Security Engineer III role is part of the Cloud Ecosystem team and reports to the Senior Manager of Cloud Security Platform…
Added 18 mins ago
RF
Senior Security Engineer
RTA FLeet
Remote, United States
- $160,000 to $185,000 USD / year
…that instinct into real defenses? Do you read a CrowdStrike detection, a GuardDuty finding, and a vulnerability scan report and already know which one matters most? Have you made AI a real…
Added 20 mins ago
Sr. Cloud Engineer (Remote)
Inspira Financial
Oak Brook, IL
The Sr. Cloud Engineer will report to the Cloud Engineering Manager in the Technology Department. This role is responsible for the design, administration, maintenance, and support of the…
Added 20 mins ago
Senior Software Engineering Manager, Machine Learning, Maps
Google
Mountain View, CA
Experience with Deep Learning, Computer Vision (e.g., object detection, OCR), and frameworks like TensorFlow or PyTorch.
Added 25 mins ago
MI
Journeyman Test & Evaluation (T&E) Engineer
Mayvin, Inc
Remote, United States
- $120,000 to $130,000 USD / year
Mayvin is seeking a proactive and detail-oriented Journeyman Test & Evaluation Engineer with a focus on radiation detection to provide high-impact Advisory and Assistance Services (A&AS)…
Added 26 mins ago
Building Sr Engineer
MultiCare Health System
Tacoma, WA
The Building Engineer Sr is responsible for monitoring complex building system operations and the performance of various areas including plumbing, electrical, painting, roofing, heating,…
Added 30 mins ago
SME Network Engineer
CACI
Ashburn, VA · Ashburn
CACI is seeking a SME Network Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 30 mins ago
Senior Network Engineer (Firewall)
CACI
Ashburn, VA · Ashburn
Job Title: Senior Network Engineer (Firewall)
Added 34 mins ago
EA
Software Engineer - AI & Workflow Automation
Elevation Autism Center
Atlanta, GA
- $40 to $60 USD / hour
Software Engineer – AI & Workflow Automation | $40–$60/hour | Hybrid – Alpharetta, GA
Added 36 mins ago
A
Senior Software Engineer
Akamai
Remote, United States
- $121,400 to $218,600 USD / year
You will be developing using Golang/Python involving complex threat detection algorithms in an ultra-high traffic environment. You will be involved in creating both platform and product…
Added 39 mins ago
Sr. Systems Engineer - CCA
TD SYNNEX CALA, Inc.
Miramar, FL
The Sr Systems Engineer – Cybersecurity is the technical lead for the CrowdStrike brand in the CCA (Caribbean Central America) region. The role owns presales engineering and architecture…
Added 39 mins ago
MI
Associate Software Engineer
Moog Inc
Buffalo, NY
- $75,000 to $95,000 USD / year
The Associate Software Engineer will develop perception and control software using industry-standard packages for the real-time control of sensors and object detection/tracking systems. The…
Added 40 mins ago
IR Plume Mod/Sim Systems Engineer - Level 2 (AHT)
CORP-Corporate Office
United States
…exciting career opportunity for a Modeling & Simulation Systems Engineer – Level 2 (IR Plume Mod/Sim Systems Engineer) to join our team of qualified, diverse individuals. This position will…
Added 43 mins ago
UG
Principal Cybersecurity Analyst (Attack Surface Mgt.) On Site MN
UnitedHealth Group
Columbia, MD
- $112,700 to $193,200 USD / year
Design, build, and deploy automated discovery, scanning, and notification pipelines to accelerate time-to-detection and exposure remediation
Added 44 mins ago
Platform and Data Engineer
Booz Allen Hamilton_United States
Honolulu, HI
…unstructured data available today than ever before. As a data engineer, you know that organizing data can yield pivotal insights when it’s gathered from disparate sources. We need an…
Added 44 mins ago
Data Engineer, Mid
Booz Allen Hamilton_United States
Aurora, CO · Alexandria, VA
…unstructured data available today than ever before. As a data engineer, you know that organizing data can yield pivotal insights when it’s gathered from disparate sources. We need a data…
Added 45 mins ago
SAP NS2 Senior Cloud Security Engineer-TS/SCI + poly Onsite - Chantilly, VA
SAP
Herndon, VA
The NS2 Senior Cloud Security Engineer candidate will be responsible for leading the development of a stand-alone implementation of SAP Products and solutions that meet our client’s complex…
Added 48 mins ago
Lead Design Engineer
Samsara
Remote, United States
As a Lead Design Engineer at Samsara, you'll build the systems that power our product and scale our impact as a design team. You'll define the components, patterns, tokens, and guidelines…
Added 49 mins ago
F
Manager, IT Security
Foley
Remote, United States
- $110,000 to $150,000 USD / year
You'll manage one security engineer while remaining deeply involved in technical execution. This role requires someone who takes initiative, brings forward clear recommendations, and drives…
Added 59 mins ago
PI
Sr Software Engineer
PayPal, Inc.
San Jose, CA
- $143,500 to $212,850 USD / year
The Payments Risk Engineering team owns fraud detection and risk management at PayPal. We build and support the services called on every money movement transaction between PayPal and its…
Added 1 hour ago
K
RF Hardware Design Engineer
Kforce
Orem, UT
- $110,000 to $140,000 USD / year
…in Orem, UT on an exclusive search for an RF Hardware Design Engineer. This is a high-impact role for an engineer passionate about solving complex RF/microwave challenges and driving…

Closed listing

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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