Jobs in the United States

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Added 6 mins ago
Database Administrator (EDW Database Administrator)
Quantum Sky
Aurora, CO
E-Commerce Change Control Process (ECCP): Administer database instances supporting Solutions Business Manager (SBM) and Quality Center (QC) workflow configurations.
Added 14 mins ago
Senior Clinical Study Manager
Intuitive
Sunnyvale, CA
…and execution of clinical studies. The Senior (Clinical Study Manager 4) role will develop and execute strategies for clinical and outcomes research studies to support regulatory approvals…
Added 14 mins ago
Senior Manager, Clinical Affairs
Intuitive
Sunnyvale, CA
As a Senior Manager of Clinical Affairs, this role is responsible for contributing to clinical strategies and overseeing study execution for emerging technologies across various…
Added 20 mins ago
TC
Project Electrical Engineer IV
The Cannon Corporation
Denver, CO
- $40,123 USD / year
Complete quality control checks of engineering documents.
Added 20 mins ago
TC
Traveling Baggage Handling Systems Project Manager - Aviation
Turner Construction
Denver, CO
- $40,123 USD / year
…construction delivery support, construction coordination, construction quality control, and field engineering from inception through closeout of…
Added 20 mins ago
TT
Software Engineer II
The Trade Desk, Inc.
Denver, CO
- $151,400 to $227,000 USD / year
Job Duties: Develop new features for and improve the quality of The Trade Desk's real-time bidding software. Design, build, deliver, and own full lifecycle development software from…
Added 21 mins ago
Plant Operator Renewable Natural Gas
TransTech Energy
Durham, NC
· Experience in some of or all the following industries: Renewable Energy; Gas Processing; Chemical; Power; Waste Management; Environmental Air Quality Control Systems.
Added 27 mins ago
Senior Project Manager
Landor
Atlanta, GA
Landor is looking for a Senior Project Manager to join our Global Design Studio studio. Could this be you?
Added 30 mins ago
Regional Construction Manager
Qnity
Wilmington, DE
The Construction Manager (CM) reports to the Qnity Global Construction Manager and is accountable for owner-side construction management across assigned Qnity capital projects. As the…
Added 33 mins ago
A
Director, Advisory (State & Local Government)
AECOM
Dallas, TX
- $200,000 to $270,000 USD / year
Drive (outline, supervise, and provide quality control over) multiple delivery teams comprised of 5-8 Consultants and Senior Consultants across multiple and inter-dependent workstreams:
Added 33 mins ago
A
Director, Advisory (State & Local Government)
AECOM
Austin, TX
- $200,000 to $270,000 USD / year
Drive (outline, supervise, and provide quality control over) multiple delivery teams comprised of 5-8 Consultants and Senior Consultants across multiple and inter-dependent workstreams:
Added 33 mins ago
Highway Construction Inspector IV
AECOM
San Antonio, TX
…Coast. This position plays a critical role in ensuring the quality, safety, and long-term performance of roadway and transportation improvements for the TXDOT, LADOT and other public agency…
Added 36 mins ago
Software Developer
CACI International
North Charleston, SC
Refactor legacy code to improve code quality while maintaining functionality.
Added 36 mins ago
Quality Engineer
Meyer Tool, Inc.
Greenville, SC
Added 38 mins ago
Principal Customer Quality Program Manager
Beehive Industries, LLC
Centennial, CO
The Principal Customer Quality Program Manager acts as the primary quality interface for Beehive Industries' strategic customers. This role is responsible for interpreting, negotiating, and…
Added 47 mins ago
ServiceNow Platform Manager - 1081
Quantinuum
Broomfield, CO
ServiceNow Platform Manager - 1081 We are seeking a ServiceNow Platform Manager in our Broomfield, CO, location. Quantinuum is seeking an experienced ServiceNow Platform Manager to serve as…
Added 47 mins ago
Senior Electrical Project Engineer
Weston Solutions, In
Lakewood, CO
…Electrical Engineer provides coordination of project execution and control to achieve continuity of purpose to meet scope, schedule, budget, safety, and quality goals from project start…
Added 47 mins ago
Senior Electrical Project Engineer
Weston Solutions, In
Lakewood, CO
…Electrical Engineer provides coordination of project execution and control to achieve continuity of purpose to meet scope, schedule, budget, safety, and quality goals from project start…
Added 47 mins ago
Senior Electrical Project Engineer
Weston Solutions, In
Lakewood, CO
…Electrical Engineer provides coordination of project execution and control to achieve continuity of purpose to meet scope, schedule, budget, safety, and quality goals from project start…
Added 47 mins ago
Senior Electrical Project Engineer
Weston Solutions, In
Lakewood, CO
…Electrical Engineer provides coordination of project execution and control to achieve continuity of purpose to meet scope, schedule, budget, safety, and quality goals from project start…
Added 48 mins ago
Product Delivery Professional
Cimarron Software Se
Colorado Springs, CO
Added 48 mins ago
Software Development Manager (Denver)
Martin/Martin, Inc.
Denver, CO
Added 49 mins ago
Deputy County Attorney - Human Services (Hybrid Work Model)
Arapahoe County Government
Aurora, CO
…their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call…
Added 1 hour ago
Senior Technical Program Manager - Oracle PPM & AI-Augmented Delivery
eClerx
Austin, TX
This is not a project manager who has read the Oracle documentation. This is someone who has personally configured Oracle Fusion PPM or EPBCS on a large enterprise, has sat across the table…
Added 1 hour ago
Project Engineer - Orlando, FL
Military Spouse Jobs & VetJobs
United States
Develop/manage the cost control and labor recap in conjunction with the project manager and project superintendent

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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