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Added 1 min ago
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(L1) & (L2) Datacenter Technician
TEKsystems
Abernathy, TX
- $20 to $38 USD / hour
Seeking Data Center Technicians to support the construction and deployment of a large-scale AI data center campus in Abernathy, Texas. This is a unique opportunity to join a high-profile…
Added 1 min ago
Sr. Solutions Consultant
Sprinklr
Remote, United States
…interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and…
Added 1 min ago
TS/SCI Content Developer - SIEM/SOAR
Insight Global
JBSA Lackland, TX
Implement and maintain current industry best practices for Security Information and Event Management (SIEM) solutions.
Added 2 mins ago
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Market Operations Engineer Lead
ERCOT
Taylor, TX
- $189,800 USD / year
…join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your…
Added 2 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Austin, TX
…operational support to users, and supplies the logs, usage data, and configuration records needed to support audit and governance…
Added 2 mins ago
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Senior Desktop Test Automation Engineer
TEKsystems
Round Rock, TX
- $55 to $60 USD / hour
Dell is seeking a Senior Desktop Test Automation Engineer / SDET to own and architect automated testing for Elevation Builder, a Windows desktop application used by Dell's pre-sales…
Added 2 mins ago
Principal Software Engineer - Simulation Data, Validation & Infrastructure
Caterpillar, Inc.
Irving, TX
…intelligent automation, and rigorous validation. This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering…
Added 2 mins ago
Enterprise Architecture Manager, Senior Vice President
Citigroup
Irving, TX
…governance, software and infrastructure inventory management, data analytics capabilities, and the operationalization of next-generation enterprise AI patterns. Operating at the…
Added 2 mins ago
Public Cloud Network – Security Engineer - VP
Citigroup
Irving, TX
…mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the…
Added 2 mins ago
Digital S/W Eng Intm Analyst - Officer
Citigroup
Irving, TX
The Digital S/W Engineer Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth…
Added 2 mins ago
Principal Software Engineer - Agentic AI & Simulation Automation
Caterpillar, Inc.
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added 2 mins ago
Principal Software Engineer - Digital Twin and Simulation Platform
Caterpillar, Inc.
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added 2 mins ago
Software Engineer
Caterpillar, Inc.
Irving, TX
The Finance Services Division is seeking a Software Engineer to help build, enhance, and operate an enterprise reporting and intelligence platform. This role combines full-stack application…
Added 2 mins ago
Principal Software Engineer - Robotics & Physical AI Simulation
Caterpillar, Inc.
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added 3 mins ago
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Principal, Digital Security Engineer
Microsoft Corporation
Dallas, TX
- $130,900 to $272,300 USD / year
As a Principal, Digital Security Engineer you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales…
Added 3 mins ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
El Paso, TX · Houston, TX · Texas City, TX · San Antonio, TX
The Value Chain Optimization (VCO) team has an opening for a Cross-Regional Planning & Optimization Advisor/Engineer. The Cross-Regional Planning & Optimization Advisor/Engineer plays a…
Added 3 mins ago
Senior Data Engineer
Marathon Petroleum Corporation
Houston, TX · San Antonio, TX
As a Senior Data Engineer, you will design, develop, and optimize scalable data pipelines and cloud-based data solutions using modern data architecture, Azure data services, including Data…
Added 3 mins ago
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Forward Deployment Agentic Engineer
Guidehouse
SAN ANTONIO, TX · HOUSTON, TX
- $70,000 to $116,000 USD / year
Build and support agentic AI solutions using Claude, API integrations, and modern application development practices.
Added 3 mins ago
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Advanced Mechanical Engineer - Heat Exchangers
Honeywell Technologies
Houston, TX
- $114,000 to $163,000 USD / year
…and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas processing and petrochemical industries. With more than a century of leadership in…
Added 3 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Houston, TX · Fort Worth, TX · Westlake, TX · Dallas, TX
…across finance and other functions. Using advanced, scalable data and tech platforms, we also generate actionable insights and analytics, streamline decision making and enable data driven…
Added 3 mins ago
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Advanced Chemical Engineer- Fired Heaters
Honeywell Technologies
Houston, TX
- $104,000 to $149,000 USD / year
…and adsorbents, equipment, specialty materials and digital solutions for the global refining, gas processing and petrochemical industries. With more than a century of leadership in…
Added 3 mins ago
Cybersecurity, Privacy and Forensics - Palo Alto Networks XSIAM Engineer
PwC
Austin, TX · Houston, TX · Dallas, TX
As a SecOps Engineer specializing in Palo Alto Networks XSIAM or Google technologies, you will play a pivotal role in identifying and analyzing potential threats to an organization's…
Added 3 mins ago
Building Mechanical Engineer
Jacobs
Houston, TX · Dallas, TX · Austin, TX · San Antonio, TX
We are looking for a driven Building Mechanical engineer to join our team for some of the most exciting infrastructure projects in the West Central region. You will join a core group of…
Added 3 mins ago
OT Security Platform Engineer – Dragos
Cognizant
Austin, TX
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 3 mins ago
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Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Austin, TX
- $86,000 to $99,000 USD / year
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…

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ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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