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Added 3 mins ago
Senior Full Stack Developer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
We are seeking an experienced Senior Full Stack Cloud Developer / Software Engineer to design, develop, integrate, and support modern enterprise applications across Microsoft, Azure, AWS,…
Added 6 mins ago
System Engineer - Mid
Full Visibility LLC
Quantico, VA
Full Visibility is seeking a Systems Engineer Mid with
Added 10 mins ago
DevOps Engineer (Remote)
SmartSuite
Overland Park, KS
As a Senior DevOps Engineer, you will play a critical role in the reliability, security, and scalability of SmartSuite's cloud infrastructure. This is a hands-on engineering position for…
Added 18 mins ago
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Chief Engineer For Historical Museum
Aerotek
Chicago, IL
- $102,000 to $104,000 USD / year
The Chief Engineer leads the engineering team and oversees the safe, efficient, and reliable operation of all building machinery and systems. This role manages comprehensive fire and life…
Added 36 mins ago
Senior Staff Software Engineer, Feed Recommendation Infrastructure
Google
Mountain View, CA
7 years of experience building and developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage, or hardware architecture.
Added 36 mins ago
Distribution Design Engineering I
Actalent
Cadillac, MI
Job Title: Distribution Design Engineer I **** Training provided ****Job DescriptionThis entry-level Power Distribution Design Engineer I role focuses on planning, engineering, and…
Added 36 mins ago
Distribution Design Engineering I
Actalent
Big Rapids, MI
Job Title: Distribution Design Engineer I **** Training provided ****Job DescriptionThis entry-level Power Distribution Design Engineer I role focuses on planning, engineering, and…
Added 48 mins ago
Data Engineer / Metadata Engineer
ECS FEDERAL LLC
ARLINGTON, VA
ECS is seeking talented professionals to join our growing team supporting the Cybersecurity and Infrastructure Security Agency's (CISA) Technical Engineering and Support Services (TESS)…
Added 55 mins ago
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Senior Cloud Security Engineer
Iterable
Remote, United States
- $141,000 to $194,000 USD / year
…cross-functional effort across the company to ensure that all systems remain secure in support of Iterable's core values, and to provide assurance to our customers that we will be good…
Added 1 hour ago
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Full Stack Engineer - Remote
Kforce
Remote, United States
- $46 to $52 USD / hour
Kforce has a client in Phoenix, AZ that is seeking a Full Stack Engineer (Remote) to join a modern cloud engineering team focused on building, supporting, and enhancing scalable…
Added 1 hour ago
K
Controls Engineer / PLC Programmer
Kforce
Chandler, AZ
- $85,000 to $125,000 USD / year
Kforce's client, a growing engineering and automation firm in Chandler, AZ, is seeking a Controls Engineer/PLC Programmer to design, program, and commission PLC, HMI, and SCADA systems for…
Added 1 hour ago
Forward Deployed Engineer, Intelligent Automation
Mimica
Remote, United States
We're hiring a Forward Deployed Engineer (FDE) to join Mimica's Intelligent Automation team. You'll embed with our enterprise customers, turn process and task-mining insights into working…
Added 1 hour ago
Senior Full Stack Developer
Zelis Claims Integrity, LLC
United States
We are seeking an experienced Senior Full Stack Cloud Developer / Software Engineer to design, develop, integrate, and support modern enterprise applications across Microsoft, Azure, AWS,…
Added 1 hour ago
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Sr. Electrical Engineer
Actalent
Cincinnati, OH
- $150,000 to $170,000 USD / year
Job DescriptionThe Sr Electrical Engineer will provide advanced engineering knowledge and consultation in developing electrical system solutions for customer needs, while working closely…
Added 1 hour ago
Senior Test Engineer
Safran
Rochester, NY
…world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the…
Added 1 hour ago
Escalation Engineer - Dallas
Island
Coppell, TX
Analyze real technical data: Work directly with support debug packages, Chromium traces, network captures, log platforms, and diagnostic tools to isolate browser behavior, analyze network…
Added 1 hour ago
NI
AI Integration Engineer
NLIGHT Inc
Longmont, CO
- $31,533 USD / year
The AI Integration Engineer is responsible for evaluating, deploying, and advancing AI technologies that improve engineering productivity, quality, and innovation across nLIGHT. This role…
Added 1 hour ago
Red Hat OpenShift Engineer
ECS FEDERAL LLC
Springfield, VA · FAIRFAX, VA
The engineer will work as a part of an integrated cloud and infrastructure team supporting Red Hat OpenShift environments across AWS GovCloud, Azure Government, classified cloud,…
Added 1 hour ago
Staff Software Engineer - Developer Experience
Jobgether
Remote, United States
This is a high-impact technical leadership role focused on transforming the software development lifecycle through AI-native engineering workflows. You will architect intelligent…
Added 1 hour ago
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Principal Systems Studies Engineer
Jobgether
Remote, United States
- $130,805 to $161,582 USD / year
The Principal Systems Studies Engineer will provide technical leadership across advanced power systems consulting, engineering studies, and grid modernization initiatives. Working with…
Added 1 hour ago
Principal Engineer Team Lead, Behavior Safety & Metrics
Jobgether
Remote, United States
Take a leading technical role in shaping how autonomous driving systems are evaluated, measured, and improved across prediction and planning. You will establish the evaluation strategy and…
Added 1 hour ago
GRC Controls Automation Engineer
Jobgether
Remote, United States
…automated controls directly into software development and cloud infrastructure workflows. You will bridge regulatory requirements, technical architecture, and engineering practices to build…
Added 1 hour ago
Senior Forward Deployed Engineer (FDE Lead
ewminds consulting Services
East Pittsburgh, PA
14+ years of software engineering and technical leadership experience, including ownership of production systems and large-scale delivery initiatives.
Added 1 hour ago
Corporate Automation Engineer II
Arclin
Alpharetta, GA
Reporting to the Director of Automation Engineering, the Corporate Automation Engineer provides technical leadership and hands-on support for plant automation and process-control systems…
Added 1 hour ago
Senior Staff Software Engineer, AI Telemetry and Developer Intelligence
Google
San Jose, CA
The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Distinguished Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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