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Technical Systems Engineer II (Full-Time) - United States
Cisco
RTP, NC
- Full-time
…empowers thousands of software developers to release secure, high-quality products faster to global customers. As a close-knit group of ten engineers, we cultivate an open, supportive, and…
Added just now
New College Grad - PCVD Process Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a CVD/PVD (Chemical Vapor Deposition/Physical Vapor Deposition) Process Engineer, you will develop, start up, optimize, and sustain semiconductor manufacturing processes that improve…
Added 1 min ago
Offensive Security AI Engineer
Micron Technology, Inc.
Boise, ID
AI will be used as a force multiplier throughout the testing lifecycle. The engineer will apply AI-assisted techniques to accelerate reconnaissance, analyze attack paths, develop and debug…
Added 1 min ago
Staff Software Engineer
Cisco Systems, Inc.
Remote, United States
Translate customer and business needs into clear technical solutions, making thoughtful trade-offs that balance speed, quality, and reliability.
Added 1 min ago
New College Grad - Product Yield Enhancement Engineer
Micron Technology, Inc.
Boise, ID
As a Product Yield Enhancement Engineer at Micron, you will be part of a forward-thinking engineering team responsible for identifying, analyzing, and resolving yield-limiting issues to…
Added 11 mins ago
Senior Development Engineer - Innovation Center
Burlington Industries
Greenville, SC
The company is looking for Senior Development Engineer to work as part of its Innovation Center in Greenville, SC supporting the Burlington and Safety Component brands.
Added 11 mins ago
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Mechanical Engineer
GPAC
Brandon, FL
- $80,000 to $85,000 USD / year
GPAC just partnered with a growing manufacturing company that's looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 11 mins ago
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Mechanical Engineer
GPAC
Tampa, FL
- $80,000 to $85,000 USD / year
GPAC just partnered with a growing manufacturing company that's looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 11 mins ago
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Mechanical Engineer
GPAC
Seffner, FL
- $80,000 to $85,000 USD / year
GPAC just partnered with a growing manufacturing company that's looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 11 mins ago
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Mechanical Engineer
GPAC
Lithia, FL
- $80,000 to $85,000 USD / year
GPAC just partnered with a growing manufacturing company that's looking for a Mechanical Engineer who wants to own designs from concept to production.
Added 16 mins ago
Process Engineer
BCH Image USA dba Tri-Plastics
SAINT ANTHONY, IN
Position Summary: Tri-Plastics is seeking a hands-on, results-oriented Process Engineer to support new product development, manufacturing processes, tooling, quality, and continuous…
Added 16 mins ago
Project Engineer of Foods Operations
Perdue Farms, Inc.
Washington, IN
Drive operational excellence and capital project success across foods operations as a Project Engineer. In this role, you lead capital planning and execution for harvest plants, ensuring…
Added 19 mins ago
Director/Sr. Director, Discoverability
Immortals
Remote, United States
…quickly, think from first principles, care deeply about the quality of our work, and hold ourselves to an unusually high…
Added 20 mins ago
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Civil & Structural Architect, Power Generation
OpenAI
Remote, United States
- $257,000 to $327,000 USD / year
- Support procurement, factory and field reviews, construction quality, commissioning, and final turnover.
Added 26 mins ago
Senior Development Engineer - Innovation Center
Elevate Textiles
Greenville, SC
The company is looking for Senior Development Engineer to work as part of its Innovation Center in Greenville, SC supporting the Burlington and Safety Component brands.
Added 31 mins ago
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Construction Project Engineer
Baker Concrete Const
Littleton, CO
- $68,000 to $88,000 USD / year
The Project Engineer supports field activities and spends a majority of time working with the Project Manager supporting project administration on multiple small projects, or one medium to…
Added 31 mins ago
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Senior/Principal Electrical Engineer - Spacecraft and Instruments
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…wider universe. We are seeking a senior electrical hardware engineer who enjoys hands-on circuit design and can carry high-reliability electronics from requirements and schematic capture…
Added 36 mins ago
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(USA) Senior, Software Engineer
Walmart
SUNNYVALE, CA
- $117,000 to $234,000 USD / year
Monitor application performance, support defect management, and ensure high-quality software delivery.
Added 38 mins ago
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Software Engineer II | Bentonville, Arkansas
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
As a Software Engineer II, you will deliver high-quality software solutions by collaborating with cross-functional teams to design, develop, and maintain scalable applications and services.…
Added 38 mins ago
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Staff, Data Engineer | Bentonville, Arkansas
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Data Engineer to design and implement scalable data solutions that support business objectives across multiple domains. This role involves translating complex…
Added 38 mins ago
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(USA) Staff, Data Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
As a Staff Data Engineer at Walmart, you will design and implement scalable data solutions that align with business strategies and regulatory requirements. This role involves translating…
Added 38 mins ago
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(USA) Principal, Software Engineer
Walmart
SUNNYVALE, CA
- $143,000 to $286,000 USD / year
The (USA) Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving innovation in cloud-native architectures and AI/ML integration. This role…
Added 38 mins ago
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Principal, Software Engineer - Walmart Data Ventures
Walmart
BELLEVUE, WA
- $132,000 to $264,000 USD / year
The Principal Software Engineer leads platform engineering efforts by delivering scalable, cloud-native solutions and reusable infrastructure components that support long-term technical…
Added 38 mins ago
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Senior Manager, Electrical Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
…in order to address new format objectives and reviewing the quality prototype…
Added 38 mins ago
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Staff, Software Engineer
Walmart
Sunnyvale, CA
- $143,000 to $286,000 USD / year
Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This…

Closed listing

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Principal Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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