Jobs in the United States

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Added 1 min ago
Quality Technician (Hourly)
JBT MAREL CORPORATION
Kingston, NY
Commitment to safety, quality, and process improvement
Added 1 min ago
Quality Engineer - 11/04/2026
Clopay
Mountaintop, PA
We currently have an opening for a Quality Engineer at our Mountaintop Facility.
Added 1 min ago
Director of Creative Technologies
UVA Health
Charlottesville, VA
Delivering high-quality work at speed, using AI and efficient production workflows to engineer polished, custom experiences on the timelines that fundraising and engagement work demands.
Added 1 min ago
Manufacturing Engineer
General Dynamics Mission Systems, Inc
Pittsfield, MA
…the operations/manufacturing organization. The Manufacturing Engineer will develop strong communications with internal teams to estimate manufacturing costs, determine time standards and…
Added 2 mins ago
Transmission Engineer III
WESTWOOD PROFESSIONAL SERVICES INC
Lansdale, PA
The Transmission Engineer III will be part of an electric transmission design team and will be responsible for the engineering and design of multiple projects ranging from small “quick…
Added 2 mins ago
Transmission Engineer III
WESTWOOD PROFESSIONAL SERVICES INC
Minnetonka, MN
The Transmission Engineer III will be part of an electric transmission design team and will be responsible for the engineering and design of multiple projects ranging from small “quick…
Added 3 mins ago
Thermal Sciences Associate (Ph.D.)
Exponent Inc.
Atlanta, GA
Ability and desire to become a Licensed Professional Engineer
Added 4 mins ago
IVA Spacesuit Project Engineer
Mclaurin Aerospace
Houston, TX
Support continuous process improvement initiatives to enhance engineering efficiency and product quality.
Added 4 mins ago
Transportation Engineer 4/Traffic Controls Standards Engineer- PN 20050617
State of Ohio
Columbus, OH
Manage Traffic Control Standards documents along with coordinating standards update process
Added 4 mins ago
TA
Aerospace Source Inspector
TRIGO ADR Americas
Huntsville, AL
- $25 to $40 USD / hour
3+ years’ experience as a quality inspector, technician, or engineer.
Added 4 mins ago
TA
Aerospace Source Inspector
TRIGO ADR Americas
Nashville, TN
- $25 to $40 USD / hour
3+ years’ experience as a quality inspector, technician, or engineer.
Added 4 mins ago
A
Project Engineer
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
…related to a specific technical field or discipline. A Project Engineer has full knowledge of other related disciplines beyond their own area of…
Added 4 mins ago
Principal Engineer - Integration, Test, & verification
Firestorm
United States
…integration and verification approach, test architecture, evidence quality, and escalation of unresolved defects. Work with Chief Engineers, who remain accountable for product technical…
Added 5 mins ago
R
Software Engineer, Frontend
Ramp
New York City, NY · San Fransisco, CA · Miami, FL
- $200,000 to $310,000 USD / year
- Track record of shipping high-quality products and developing projects at scale
Added 5 mins ago
Project Engineer
Satterfield & Pontikes
Houston, TX
Due to growth we're looking to add a Project Engineer to the team! In this role you'll builds on your existing experience by taking greater ownership for managing technical documentation,…
Added 5 mins ago
Sr AI & Automation Engineer
INSPYR Solutions
Deerfield Beach, FL
Senior engineer responsible for designing, building, and operating AI and automation solutions that streamline high-volume operational work across the enterprise.
Added 6 mins ago
SS
Project Manager - MET
Sibanye Stillwater
Columbus, MT
- From $134,800 USD / year
…closeout. Projects must achieve approved safety, environmental, quality, cost, schedule, operability, and reliability outcomes while minimizing disruption to ongoing plant…
Added 6 mins ago
ELECTRONICS ENGINEER
U.S. Air Force - Agency Wide
Kirtland AFB, NM
…Positions. BASIC REQUIREMENT ALL GRADE LEVELS 0855 Electronic Engineer: Successfully completed a professional engineering degree: The curriculum must be in a school of engineering with at…
Added 6 mins ago
RF Electrical Engineer (R&D Engineer 1/2)
Los Alamos National Laboratory
Los Alamos, NM
Education/Experience for R&D Engineer 1: Position requires a bachelor's degree in engineering from an accredited institution related to the occupation combined with 2 years of related…
Added 6 mins ago
R&D Engineer 1
Los Alamos National Laboratory
Los Alamos, NM
As an R&D Engineer 1 working as a Process Engineer, you will initiate and conduct engineering assignments that ensure consistent quality and high yield of detonator component and…
Added 6 mins ago
Nuclear Facilities Engineer 2/3 (Mechanical Project Engineer)
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the Nuclear Facilities Engineer 2/3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be…
Added 6 mins ago
Nuclear Facilities Engineer 1/2
Los Alamos National Laboratory
Los Alamos, NM
This position will be filled at either the Nuclear Facilities Engineer 1 or 2 level level, depending on the skills of the selected candidate. Additional job responsibilities (outlined…
Added 6 mins ago
Systems R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
Develop and implement requirements governance strategies, quality metrics, and process improvements
Added 6 mins ago
R&D Engineer 2/3
Los Alamos National Laboratory
Los Alamos, NM
…technical requirements supporting production, improving yield and process control while ensuring accurate documentation (Travelers, Quality Instructions, and Standard Operating Procedures)…
Added 6 mins ago
Engineering Technologist 1/2
Los Alamos National Laboratory
Los Alamos, NM
Work closely with the lead production engineer on work associated with assembly.

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Principal Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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