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Controls Engineer - 2nd Shift
TOLEDO TOOL & DIE
Toledo, OH
- $95,000 to $105,000 USD / year
Use computer-based engineering software and equipment: (PLC and HMI programs, Motion Control programs, PC based programs, CAD based programs).
Added just now
Senior Construction Project Manager
CEI Services
BIRMINGHAM, AL · TUSCALOOSA, AL
Saiia Construction in now hiring a Senior Construction Project Manager for projects near Birmingham, AL.
Added 1 min ago
Maintenance & Facilities Leader
Magna Powertrain of America Inc.
Shelby Twp, MI
…not meant to be all inclusive. Other duties may be given by Manager / Supervisor in addition to, or instead of, those listed…
Added 1 min ago
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AI Product Intern
USAFacts
Bellevue, WA
- $33 USD / hour
We’re looking for an aspiring product manager who is passionate about AI, consumer experiences, and data-driven storytelling to join us in building the future of data citizenship. You’ll…
Added 2 mins ago
First Line Project Management Manager
The Boeing Company
MD
…environments on Earth. We are seeking a First-Line Multi-Skill Engineering Manager with acoustics domain experience to join our team in California,…
Added 2 mins ago
Senior Systems Engineering Manager - IAMD
The Boeing Company
Huntsville, AL
…Weapons Systems (SI&WS) organization is seeking a Senior Systems Engineering Integration & Test Manager to lead a multi-program portfolio within the Integrated Air and Missile Defense…
Added 3 mins ago
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Release Manager
WellHive
Remote, United States
- $110,000 to $130,000 USD / year
5+ years of experience in release management, release engineering, or program/project management for a SaaS or enterprise software product, ideally in a regulated or federal environment
Added 3 mins ago
Software Technical Project Manager - Secret Clearance
Rocket Lab Corporation
Long Beach, CA
Rocket Lab is looking for a driven Software Technical Project Manager, to be based out of our HQ in Long Beach, CA. This role will work with a team of engineers on Rocket Lab’s flagship…
Added 4 mins ago
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Regional Controller
PAR Western Line Contractors, LLC
Rancho Cucamonga, CA
- $125,000 to $150,000 USD / year
…highly qualified professionals experienced in all aspects of engineering, designing, asset management, and construction management for the electric utility and other industries. We are a…
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Quality Assurance Engineer
Steele Solutions
Milwaukee, WI
Reporting to the Quality Systems, Compliance & Continuous Improvement Manager, the Quality Assurance Engineer is responsible for coordinating and monitoring production and process quality…
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Account Manager
Port
Austin, TX
Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC - makes engineering more…
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Procurement and Supply Chain Manager
Campus
New York, NY · Atlanta
We're looking for a Procurement & Supply Chain Manager to lead sourcing, vendor management, and logistics for Campus's student programs, and to build the data foundation behind every one of…
Added 6 mins ago
Construction Project Manager (Bilingual - Mandarin Chinese)
Applied Optoelectronics, Inc.
Sugar Land, TX
We are seeking an experienced Construction Project Manager to lead and manage construction, renovation, and capital improvement projects across our portfolio of facilities. While the…
Added 6 mins ago
Staff Software Engineer - IAM
General Motors
Des Moines, IA
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
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Field Sales Manager
Arrow Electronics
Des Moines, IA
Responsible for driving strategy and delivering results: Makes recommendations to General Manager/ Sales Director on strategy and customer plans. Through data analysis and past experience…
Added 6 mins ago
Senior Project Controls Analyst
Pacific Gas And Electric Company
West Sacramento, CA
…distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration, and emergency…
Added 6 mins ago
Manager, Manufacturing Engineering - Operations (Onsite)
Collins Aerospace
Cedar Rapids, IA
Collins Aerospace is seeking a highly skilled and motivated Operations Manufacturing Engineering Manager (Test & Electromechanical Systems) to lead a multidisciplinary engineering team…
Added 7 mins ago
Quality Engineer (Manufacturing)
Summit Polymers
Sturgis, MI
…panels. With over 50 years serving the industry, we deliver engineering and product excellence to our customers, on time, in budget, with the latest…
Added 8 mins ago
SJ
Manager of Strategy & Operations
Sweet James
Newport Beach, CA
- $150,000 to $180,000 USD / year
Sweet James is seeking a Manager of Strategy & Operations to work alongside the Chief of Staff on the highest-priority problems facing the firm. This is an execution seat, not an advisory…
Added 8 mins ago
Survey CAD Manager
Bowman Consulting Group, Ltd.
Marshall, TX
Experience with computer applications and civil engineering/surveying design software such as Bentley Systems and familiarity with reading construction plans.
Added 8 mins ago
Project Controller II, Cost
Springtide Project Services
UNAVAILABLE · Albany, NY · Phoenix, AZ · Santa Clara, CA · Burlington, MA
…schedule reporting using the most current industry practices and software. You will work under the supervision of Senior Controllers and Project Managers to integrate with engineering,…
Added 8 mins ago
RTG Construction Assistant Project Manager (Fort Lauderdale, FL)
PYA P C
Fort Lauderdale, FL
The Construction Assistant Project Manager is responsible for supporting multiple client engagements including Due Diligence Evaluations, Facility Condition Assessments, Project Feasibility…
Added 8 mins ago
RTG Healthcare Construction Project Manager(Fort Lauderdale, FL)
PYA P C
Fort Lauderdale, FL
The Healthcare Construction Project Manager is responsible for providing project leadership for multiple client engagements including Due Diligence Evaluations, Facility Condition…
Added 8 mins ago
RTG Senior Project Manager (Fort Lauderdale, FL)
PYA P C
Fort Lauderdale, FL
The Senior Project Manager is responsible for providing project leadership for multiple client engagements including Due Diligence Evaluations, Facility Condition Assessments, Project…
Added 10 mins ago
Aerospace Engineer III
Cummings Aerospace Inc
Arlington, VA
…tools to support aerospace system design and analysis, perform engineering trade studies, and performance assessments. The individual will report to the Program…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Principal Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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