Jobs in the United States

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Added 15 mins ago
Data Center Plant Engineer, Mechanical
Google
Council Bluffs, IA
This team ensures that our customer service level agreements and availability goals are met while maintaining environmental and safety standards, at scale. We manage data center performance…
Added 20 mins ago
Advanced Controls Engineer
Vertiv
Westerville, OH
The Advanced Thermal Control Engineer will provide technical expertise in Thermal Controls algorithm development focused in the areas of optimization and conditional-based maintenance…
Added 21 mins ago
EPC Automation Lead
Bechtel Corporation
AZ
Our customer is a utility in Arizona looking to add 2000MW of pumped storage energy to its overall capacity to meet growing demand on its network. We are building a high performing team to…
Added 25 mins ago
Senior Member of Technical Staff
Platform9 Systems
San Jose, CA
…cloud while holding ourselves to one standard: exceptional customer…
Added 26 mins ago
Embedded Hardware Engineer
Inabia Software & Consulting Inc.
San Jose, CA
Added 26 mins ago
Design Verification Engineer
Inabia Software & Consulting Inc.
San Jose, CA
We are seeking Design Verification Engineer with exposure on Developing and maintaining UVM/SystemVerilog testbenches for high-performance IPs (compute arrays, DMAs, NoCs, memory subsystems)
Added 27 mins ago
Supplier Engineer (Atlanta or Birmingham)
Southern Company
Atlanta, GA · Birmingham, AL
The official title says "Supplier Engineer," but think of this job as manufacturing engineering, not quality engineering. We're looking for people who:
Added 48 mins ago
Staff Software Engineer, Database Efficiency
Google
Sunnyvale, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 49 mins ago
Testsite Engineer, Quantum
GLOBALFOUNDRIES U.S. INC.
NY
…generate actionable electrical data, and accelerate technology and customer design…
Added 53 mins ago
Construction Manager, GES NA, Design and Construction
Amazon.com Services LLC
Arlington, VA · New York, NY
Added 54 mins ago
EPC Automation Lead
Bechtel
AZ
Our customer is a utility in Arizona looking to add 2000MW of pumped storage energy to its overall capacity to meet growing demand on its network. We are building a high performing team to…
Added 56 mins ago
Manufacturing Process Engineer - Display
Apple
Cupertino, CA
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job…
Added 56 mins ago
Manufacturing Process Engineer - Display
Apple
Cupertino, CA
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job…
Added 57 mins ago
(Senior) Solutions Engineer (f/m/d)
Jobgether
Remote, United States
The (Senior) Solution Engineer will bridge customer business needs with technical and commercial solutions, playing a key role in complex B2B sales cycles. Through discovery sessions,…
Added 1 hour ago
Principal Software Engineer/Developer
Fidelity Technology Group, LLC
Westlake, TX
…Ionic. Builds Application Programming Interfaces (APIs) for customer experience needs and to optimize quality or deployment practices on digital platforms. Develops and deploys applications…
Added 1 hour ago
Senior Platform Productivity Engineer - Core/Infra - Elasticsearch
Elastic
United States
We are on the lookout for a Senior Platform Productivity Engineer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to…
Added 1 hour ago
Senior Java Engineer - Core/Infra - Elasticsearch
Elastic
United States
Added 1 hour ago
Senior Go/Kubernetes Engineer - Core/Infra - Elasticsearch
Elastic
United States
We are on the lookout for a Senior Kubernetes/Go Engineer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to use,…
Added 1 hour ago
Technical Relationship Manager (USA)
ControlUp
Remote, United States
As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value…
Added 1 hour ago
Senior Embedded Firmware Lead
Advanced Micro Devices, Inc
Santa Clara, CA
…architecture, firmware QA, silicon validation, platform, and customer-facing engineering teams. As a key member of the technical management staff, you will help shape the vision and…
Added 1 hour ago
Advanced AI Workloads - Performance and Scalability Engineer
Advanced Micro Devices, Inc
San Jose, CA
AMD is looking for a performance-obsessed engineer to drive AI inference performance to the absolute limit on AMD GPUs. You will lead a small, highly technical team and work end-to-end…
Added 1 hour ago
Senior Power Engineer, Platforms Engineering
Google
Sunnyvale, CA
…technologies that power all of Google's services. As a Hardware Engineer, you design and build the systems that are the heart of our computing infrastructure. You develop from the lowest…
Added 1 hour ago
Engineer, Engineering, Gas
Eversource Energy
Southborough, MA
Some exposure to gaseous atmospheres, construction site hazards, and hazards on customer’s property.
Added 1 hour ago
Senior Epic Development & Support Engineer
CVS Health
Remote, United States
As a Senior Software Development Engineer – Ambulatory, your tasks will include, but are not limited to:
Added 1 hour ago
W
Senior Incident Response Engineer
WATTS
North Andover, MA
- $152,000 to $168,000 USD / year
The Senior Incident Response Engineer will own complex investigations from initial escalation through containment, remediation, and closure; investigate security incidents across cloud and…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Principal Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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