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Added 1 min ago
Software Engineer, Worldwide Amazon Stores Finance Technology, Controllership Engineering
Amazon.com Services LLC
Seattle, WA
Added 1 min ago
Data Engineer, WW Pricing - Data & Analytics
Amazon.com Services LLC
Seattle, WA
As a Data Engineer, you will create data models and ML data infrastructure that power our pricing algorithms and shape both customer and seller experiences. You'll develop essential data…
Added 1 min ago
Automation Engineer
Amazon.com Services LLC - A57
Wesley Chapel, FL
As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation…
Added 1 min ago
Systems Development Engineer, Files, Edge, and Data Streams (FEDS)
Amazon Development Center U.S., Inc.
Denver, CO
The Amazon Dedicated Cloud (ADC), AWS for Government, Storage Services team is hiring a Systems Development Engineer to join the team. This is an exciting opportunity to use the latest…
Added 1 min ago
Sr. Software Dev Engineer, AWS EKS
Amazon.com Services LLC
Seattle, WA · Santa Clara, CA
Amazon Web Services is looking for a Sr. Software Development Engineer to join our growing Amazon Elastic Container Services for Kubernetes (EKS) team. Amazon EKS is our managed Kubernetes…
Added 2 mins ago
Cloud Security Engineer (AWS & GCP)
Quantum Sky
United States
Quantum Sky is hiring a Cloud Security Engineer (AWS & GCP) to join our team of cloud, security, and compliance experts. This role is primarily focused on day‑to‑day security engineering,…
Added 2 mins ago
MECM Engineer
CACI, INC.-FEDERAL
Chantilly, VA
CACI is looking for a skilled Microsoft Endpoint Management (MEM) Engineer, specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the…
Added 2 mins ago
F
Senior Software Engineer
Ford
Dearborn, MI · Dearborn
- $147,077 to $184,338.84 USD / year
Senior Software Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a purely telecommuting/work-from-home position whereby the employee may reside…
Added 2 mins ago
Solutions Engineer
Foundant Technologies Inc
Remote, United States
4+ years of accounting experience within the philanthropic sector, or equivalent experience as a pre-sales or solutions engineer for an accounting or fund accounting software application
Added 2 mins ago
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Principal Engineer, Security AI Tooling and Automation
TransUnion LLC
Chicago, IL
- $168,750 to $281,250 USD / year
…problems that require new technical approaches. The Sr. Principal Engineer, Security AI Tooling and Automation reports to the SVP, Cyber Defense and serves as a founding senior engineer in…
Added 2 mins ago
Senior Core Infrastructure Engineer, OCI Planning & Capacity
Oracle
Nashville, TN
Oracle Cloud Infrastructure is seeking a motivated Senior Core Infrastructure Engineer to join the OCI Infrastructure Planning and Capacity Management organization.
Added 3 mins ago
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Principal Software Engineer (Python, Oracle, AWS)
Fidelity Technology Group, LLC
Boston, MA
- $107,000 to $216,000 USD / year
You are an experienced engineer with a deep hands-on experience developing systems and products with a burning desire to deliver software solutions which unlock the capabilities of…
Added 4 mins ago
IS
Day Custodian
Independent School District 196
Rosemount, MN
- $22.86 to $26.57 USD / hour
Added 5 mins ago
CV
Information Security Engineer
Chimes VA Brand
BALTIMORE, MD
- $31.82 to $56.94 USD / hour
Chimes | Information Security Engineer | Remote Position
Added 5 mins ago
CV
Computer Hardware Engineer
Chimes VA Brand
BALTIMORE, MD
- $67.82 to $86.13 USD / hour
Chimes | Computer Hardware Engineer| Remote Position
Added 5 mins ago
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Quality Control Technician day shift manufacturer USA Parkway
Spherion
Sparks, NV
- $25 to $27 USD / hour
Support Quality Engineer with additional activities
Added 5 mins ago
MS
Day Custodian
Minnesota Service Cooperatives
MN
- $22.86 to $26.57 USD / hour
Added 5 mins ago
Information Systems Security Officer
Two Six Technologies
Arlington, VA
3+ years of experience working within classified (Collateral, SCIF, SAP-F) environments as an ISSO, Network Engineer, Cybersecurity Analyst, SOC Analyst or related role
Added 5 mins ago
TI
Engineering Project/Program Manager
Trimble Inc.
Boulder, CO
- $99,600 to $137,000 USD / year
Empower Machine Automation and Precision: Shape the Future as our Next Proactive Quality Engineer!
Added 5 mins ago
MI
AI Software Engineer (TS/SCI)
Maxar Intelligence I
Westminster, CO
- $140,000 to $200,000 USD / year
We are seeking a Senior AI/ML Software Engineer to integrate secure chatbot and AI assistant capabilities into existing geospatial intelligence, analytics, visualization, and…
Added 5 mins ago
MI
Mid-level Full Stack Software Engineer (TS/SCI)
Maxar Intelligence I
Westminster, CO
- $140,000 to $200,000 USD / year
We are seeking an experienced Full Stack Software Engineer to support the development, integration, and sustainment of data analytics applications and capabilities for a large-scale U.S.…
Added 5 mins ago
TI
Manager, AECO Resource Management
Trimble Inc.
Westminster, CO
- $99,600 to $137,000 USD / year
Analyze productivity and margin metrics to engineer corrective strategies that optimize workforce deployment without causing employee burnout.
Added 5 mins ago
MI
Senior DevSecOps Engineer (TS/SCI)
Maxar Intelligence I
Westminster, CO
- $140,000 to $200,000 USD / year
Unlock your future with Vantor! We need a Senior DevSecOps Engineer with on-prem and cloud expertise to support efforts to manage our OpenShift platform. Join our operations team, where…
Added 5 mins ago
MI
Mid-level Full Stack Software Engineer (TS/SCI)
Maxar Intelligence I
Westminster, CO
- $140,000 to $200,000 USD / year
We are seeking an experienced Full Stack Software Engineer to support the development, integration, and sustainment of data analytics applications and capabilities for a large-scale U.S.…
Added 5 mins ago
MI
Mid-level Back-End Software Engineer (TS/SCI)
Maxar Intelligence I
Westminster, CO
- $140,000 to $200,000 USD / year
We are seeking an experienced Back-End Software Engineer to support the design, development, integration, and sustainment of a large-scale data analytics platform supporting a U.S.…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Principal Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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