Jobs in the United States

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Added 5 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Springfield, IL
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 5 mins ago
Data Scientist 1
Baylor Scott & White Health
Springfield, IL
We are seeking a Data Scientist 1 to develop practical data science, natural language query (NLQ), and agentic
Added 5 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Chicago, IL
As a Technical Leader on our team, you will define and build core agentic identity capabilities across cloud, on-premises, and hybrid architectures. You will lead technical strategy from…
Added 5 mins ago
Forward Deployed Engineer / Healthcare RCM Platform / Chicago Onsite
Kelly Services
Chicago, IL
A healthcare technology organization is seeking a full-time Lead Forward Deployed Engineer to help build and deploy AI-powered automation solutions across its Revenue Cycle Management…
Added 35 mins ago
VI
Senior AI Operations Engineer (Senior Software Engineer)
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…teams to productionize LLM applications, RAG pipelines, and agentic AI workflows. You will leverage modern cloud technologies, infrastructure-as-code practices, and AI-assisted development…
Added 52 mins ago
Principal Engineer - Founding Forward Deployed Engineer
Intuit
NEW YORK, NY
…is holding the line across all of it at once. As Principal Engineer for Forward Deploy, you are the technical throughline between three groups that each see a different slice of the…
Added 52 mins ago
Director, Software Engineering - Bank Tech
Capital One
New York, NY
As a Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 53 mins ago
Solution Architect, Forward Deployed AI
EPAM Systems
New York, NY
…business and engineering teams. You will design LLM, RAG, and agentic solutions, define governance and evaluation, and prove decisions with working code, helping enterprises adopt AI…
Added 53 mins ago
Staff Software Engineer, Server and Full Stack, Growth and Discovery, DeepMind
Google
New York, NY
Share Staff Software Engineer, Server and Full Stack, Growth and Discovery, DeepMind
Added 1 hour ago
Senior Site Reliability Engineer
DynatraceLLC
Detroit
You'll get to work at the forefront of innovation with Dynatrace Intelligence - the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps…
Added 1 hour ago
Senior Staff Engineer - Agentic Identity
Cisco
Charleston, WV
As a Technical Leader on our team, you will define and build core agentic identity capabilities across cloud, on-premises, and hybrid architectures. You will lead technical strategy from…
Added 2 hours ago
Infrastructure Engineer III
JPMC page
Plano, TX
As an Infrastructure Engineer III at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you utilize strong knowledge of software, applications, and technical processes…
Added 2 hours ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
As a Senior Software Engineer on the Core AI Squad, you'll design, build, and operate customer-facing AI platform capabilities that power intelligent product experiences across Cloudbeds.…
Added 2 hours ago
TJ
Senior Software Engineer
Third-Party Job Posts
United States
- $140,000 to $180,000 USD / year
As a Senior Software Engineer on the Core AI Squad, you'll design, build, and operate customer-facing AI platform capabilities that power intelligent product experiences across Cloudbeds.…
Added 2 hours ago
Lead Platform Engineer, Agentic Issue Resolution (AIR)
Ford Motor Company
Redford, MI
…before they can fix anything. That groundwork is the job of AIR (Agentic Issue Resolution), ATP's AI system that helps plant teams investigate and fix production issues. AI agents take an…
Added 2 hours ago
IBM Sterling OMS Developer
Apex Systems, Inc
Dearborn, MI
…organization. This position is designed for a professional engineer who thrives in complex enterprise ecosystems and consistently demonstrates engineering excellence through strong design…
Added 2 hours ago
Generative AI Engineer
Apex Systems, Inc
Dearborn, MI
Job Description: Role: Generative AI Engineer Duration: Long-Term Contract Location: Hybrid - 4 days/week onsite in SE MI Job Description: We are seeking a hands-on AI Engineer to design,…
Added 2 hours ago
Dry Etch Process Manager
Micron Technology, Inc.
Boise, ID
Senior Engineer or higher with previous leadership experience and a minimum of 5 years direct Dry Etch experience
Added 2 hours ago
Senior Engineer - Area Manufacturing (PVD/CVD)
Micron Technology, Inc.
Boise, ID
As a senior engineer, you will focus on strengthening physical and chemical vapor deposition (PVD and CVD) area manufacturing performance by reducing operational risk and building stable,…
Added 2 hours ago
AI Engineer
Micron Technology, Inc.
Boise, ID
We are seeking an early-career Full-Stack AI Engineer to help design, develop, and deploy AI-powered applications that support Micron’s Autonomous Operations initiatives. This role offers…
Added 4 hours ago
Senior Platform Productivity Engineer - Core/Infra - Elasticsearch
Elastic
United States
We are on the lookout for a Senior Platform Productivity Engineer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to…
Added 4 hours ago
Senior Java Engineer - Core/Infra - Elasticsearch
Elastic
United States
We are on the lookout for a Senior Java Engineer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to use, performant,…
Added 4 hours ago
Senior Go/Kubernetes Engineer - Core/Infra - Elasticsearch
Elastic
United States
We are on the lookout for a Senior Kubernetes/Go Engineer to join our Elasticsearch team and focus on ensuring that the shared platform functionalities of Elasticsearch are easy to use,…
Added 4 hours ago
Technical Relationship Manager (USA)
ControlUp
Remote, United States
ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.
Added 4 hours ago
Advanced AI Workloads - Performance and Scalability Engineer
Advanced Micro Devices, Inc
San Jose, CA
AMD is looking for a performance-obsessed engineer to drive AI inference performance to the absolute limit on AMD GPUs. You will lead a small, highly technical team and work end-to-end…

ServiceNow

Distinguished Platform Engineer

Santa Clara, CA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone - freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

The Role

As a Principal Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge context, and act on the user's behalf. Your unit of ownership is the architecture, standards, and evaluation infrastructure that let multiple teams ship those experiences safely - not a single feature set. This is not an ML research role; you do not train foundation models. It is also distinct from traditional full-stack staff work, where systems follow deterministic logic. Two things shape the job: much of the load-bearing logic lives in natural language - instructions, prompts, context, tool descriptions, guardrails - and must be engineered with the same discipline as code; and because behavior is probabilistic, correctness is established through evaluation at scale, not fixed assertions. What You'll Own

AI architecture for the domain. How agents are decomposed and composed, where reasoning happens, how context is assembled and bounded, how tools are exposed, and how autonomy is delegated. Own the multi-release calls: model selection and migration, orchestration approach, build-versus-adopt, and the cost/latency/quality tradeoffs behind each.
The autonomy boundary. Decide as domain policy which HR actions an agent may take, which require a human decision point, and which no agent should attempt. Anything changing pay, employment status, restricted records, or employee-relations matters requires a human in the path by construction - build the mechanisms that make those constraints structural.
The shared instruction and tool description surface. HRSD ships as product; customers configure, extend, and override this surface on their own instances. Treat it as a versioned contract with upgrade-safe extension points, deprecation paths, and compatibility guarantees.
Evaluation as infrastructure. Own the golden datasets, multi-turn suites, judge calibration, CI gates, and drift detection that let teams change behavior safely. Extend coverage to HR-specific failure classes: access-boundary violations, cross-scope leakage, jurisdictional and policy-variant correctness.
Production quality and safety. Observability for containment, hallucination rate, tool-selection error, unsafe action, and injection vectors from user-supplied content entering agent context. Because HR conversation content is itself restricted, design diagnosis that works without exposing what was said.
AI-assisted engineering standards. Convert ambiguous problems into testable specs; define what accountable agent-assisted delivery looks like for the domain - specification standards, review expectations, verification harnesses - and hold the line on it.
Hands-on where it matters. The hard integration, the risky migration, the prototype that settles an architectural argument, the incident nobody else can unblock.
Partner across functions. Collaborate efficiently with product, engineering, design to co-create scalable AI solutions and translate business needs into robust technical designs.

Qualifications

What You Bring

10+ years of software engineering, with a record of technical direction adopted beyond your immediate team.
Direct, hands-on experience authoring agentic instructions and prompts, designing autonomous workflows, and building the evaluation that verifies them.
Production experience with LLM APIs, retrieval-grounded features, agent orchestration, tool and function calling, and structured output enforcement - including at least one model or orchestration migration carried through production.
Entitlement-aware data handling: per-user access enforcement in retrieval and tool layers, scope separation between roles, and handling of restricted records under audit.
Evaluation experience used by engineers other than yourself: dataset curation, judge calibration, CI gating, drift detection.
Strong command of system design, APIs, data modeling, and testing across front-end, server-side, and relational data work with a high quality mindset.
Effective, accountable use of AI coding assistants and agents.
On-call and incident-command experience on customer-facing systems, including ownership of the systemic fixes that followed.
Experience in software stack including Java, JavaScript/TypeScript, React and demonstrated ability to quickly learn new tools and frameworks.
Bachelor's degree in CS, software engineering, or a related technical field, or equivalent practical experience.

Preferred

HR domain depth: case management, employee journey and lifecycle, or payroll/benefits/leave/absence sufficient to set requirements.
Integration with core HR, payroll, or benefits systems of record, including reconciliation and eventual-consistency patterns.
Contribution in a Forward deployment model to champion customer adoption.

For positions in this location, we offer a base pay of $279,100 - $488,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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