Jobs in the United States

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Added 9 mins ago
Director, AI Product Delivery Owner
Vertex Pharmaceuticals Inc (US)
Boston, MA
Plan adoption and operational readiness, including engagement, communications, training, support, feedback, workflow integration, and post-launch ownership.
Added 11 mins ago
Program Manager, Medicaid Systems
Conduent State Healthcare, LLC
Montgomery, AL
As a Program Manager, you will provide overall leadership and management for a large-scale Medicaid technology program, serving as the chief liaison to the client for design, development,…
Added 11 mins ago
Principal Systems Engineer - FMS
Aerospace
United States
You will report directly to our FMS Sr. Software Engineering Manager, and you will work at our Phoenix, Arizona location on a hybrid work schedule.
Added 15 mins ago
R&D Manager - End-to-End Development, Onsite
Sandia National Laboratories
Albuquerque, NM
…missions across the laboratory. We are seeking a dedicated manager to join our team and help us expand the systems development capabilities needed in integration, test, and…
Added 15 mins ago
CH
Behavioral Scientist, Senior
Cayuse Holdings
Santa Fe, NM
- $160,000 to $175,000 USD / year
…foundation in behavioral science methodologies coupled with the program management expertise to operate effectively within federal governance structures. Success in this role requires the…
Added 15 mins ago
Field Service Technician
GovCIO
Santa Fe, NM
…on-site technical support for the deployment, installation, integration, and sustainment of the Air National Guard's (ANG) modernized Information Technology (IT) infrastructure across…
Added 15 mins ago
Technical Account Manager
Red Hat
Santa Fe, NM
The Red Hat services team is looking for an experienced System administrator engineer to join us as a Technical Account Manager. In this role, you will provide adoption guidance,…
Added 15 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Santa Fe, NM
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 21 mins ago
RC & WC-135 Operational Support
Calvert Systems Engineering Inc
Bellevue, NE
4 years relevant experience as a project and/or program manager with demonstrated ability to perform as a senior level expert and serve as a senior project lead
Added 21 mins ago
Senior Program Manager
Akima, LLC
Camp H M Smith, HI
ASE is seeking a highly qualified and experienced Senior Program Manager to provide overall leadership, management, and operational oversight of our Information Technology Service Support…
Added 22 mins ago
Manager Programs 3
Northrop Grumman
Melbourne
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 3 to serve as the Development Sub-IPT Lead in support of Test and Evaluation. This role will provide integrated…
Added 22 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
In this role, you will act as a Control Account Manager (CAM), managing information system functions for planning, optimization, configuration, and integration of diverse Information…
Added 22 mins ago
Manager Electronics Engineering
Northrop Grumman
Baltimore
…supports full life-cycle programs including system design, system integration, hardware design, hardware integration and hands-on build and…
Added 22 mins ago
Manager Programs 2
Northrop Grumman
Melbourne
Northrop Grumman’s Aeronautics Systems sector is seeking a Program Manager 2 to lead supplier integration in support of Test and Evaluation. This role will coordinate the delivery of…
Added 22 mins ago
Sector Sr. Manager of Property Integration (M3)
Northrop Grumman
Linthicum Heights · Roy · McLean · Elkton · Colorado Springs · Huntsville · Mesa · Oklahoma City · Orlando · Los Angeles · Plymouth · Rocket Center
Northrop Grumman Defense Systems is seeking a Sector Sr. Manager of Property Integration (M3) to lead the capital, customer, and US Government property functions for our Defense Systems…
Added 25 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Des Moines, IA
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 25 mins ago
Senior Manager, Quality Asset Management
JANSSEN SUPPLY GROUP, LLC. Legal Entity
Titusville, NJ · Malvern, PA · Spring House, PA · Raritan, NJ
Johnson & Johnson Innovative Medicine, a member of Johnson & Johnson's Family of Companies, is recruiting for a Senior Manager, Quality Asset Management within Advanced Therapies.
Added 31 mins ago
Seibi Technician - Production Engineering
Toyota
Liberty, NC
This position will be located at TBMNC in Liberty, NC and report to the Seibi Manager for Battery
Added 32 mins ago
N
Sr. Serviceability Engineer
Nutanix
Durham, NC
- $110,000 to $218,000 USD / year
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance…
Added 32 mins ago
Senior Manager, HR M&A
Labcorp
Remote, United States
This role is an integral part of the Global HR M&A team, reporting to the Sr. Director, HR M&A. The Sr. Manager leads HR workstreams for M&A projects end-to-end, from due diligence through…
Added 32 mins ago
CH
Data Analyst
Cayuse Holdings
Raleigh, NC
- $100,000 to $110,000 USD / year
…objectives, identify data sources, and develop robust data integration and processing…
Added 32 mins ago
Human Resources Technology Consultant
Regions Bank
Charlotte, NC
3–5 years of hands-on Workday integration experience
Added 36 mins ago
T
Program Manager
TEKsystems
Fairfield, CA
- $80 USD / hour
Added 43 mins ago
TO
Manager, Integrated Publications
Taiho Oncology, Inc.
Princeton, NJ
- $144,500 to $170,000 USD / year
The Manager, Integrated Publications, is responsible for coordinating and executing the end-to-end lifecycle of scientific publications for assigned Taiho Oncology therapeutic areas,…
Added 43 mins ago
TO
Manager, Medical Affairs Data Analytics & Insights
Taiho Oncology, Inc.
Princeton, NJ
- $147,900 to $174,000 USD / year
The Manager, Medical Affairs Data Analytics & Insights is responsible for managing the collection, integration, analysis, visualization, and communication of Medical Affairs data and…

Serve Robotics

Senior Product Manager, Operations & Commercialization

Remote, United States

$165,000 to $195,000 USD / year

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Job details

Pay: $165,000 to $195,000 USD / year
Experience: 6+ years of product management experience taking software products from discovery through launch and iteration, with clear ownership of product outcomes.
Posting language: English
Posted: Nov 5, 2026

Original job description

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

WHO WE ARE

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

The Senior Product Manager, Operations & Commercialization owns products that make Serve’s fleet welcome in neighborhoods, reliable in service, and delightful for customers and partners. This role translates the needs of the public, operators, field teams, merchants, customers, and delivery partners into capabilities that improve delivery quality, fleet utilization, and the cost of robot revenue. Partnering with Operations, Growth, Engineering, Autonomy, Data, Safety, and commercial teams, this PM drives products from discovery through launch and iteration, using evidence and field insight to focus on the highest-impact improvements.

Qualifications

Own the product roadmap for Operations & Commercialization by translating the needs of operators, field teams, merchants, customers, and commercial partners into high-impact priorities.
Define and own success measures for operational performance and delivery quality including successful and on-time deliveries, customer and merchant defects, reliability, supply hours, fleet utilization, and cost efficiency; establish baselines and targets and make performance visible by market, partner, and platform where useful.
Maintain an evidence-based view of the most important failure modes and opportunities using operational data, customer and partner feedback, and field observation to identify root causes, shape requirements, and reassess priorities as evidence changes.
Build scalable operational workflows for robot supervision, deployment, and dispatch that reduce manual work and improve fleet productivity.
Improve delivery reliability with capabilities for issue detection, remote interventions, exception handling, incident follow-up, and service recovery that maximize successful deliveries.
Elevate the customer and public experience through intuitive, dependable interactions that strengthen merchant satisfaction and help make Serve robots welcome in neighborhoods; spend time with operators, field teams, merchants, and customers to ground decisions in real workflows.
Enable commercial launches by partnering with the Logistics Platform team to define product capabilities, integration requirements, onboarding workflows, and SLA guardrails that streamline launches and drive partner success.
Scale market deployments with repeatable product capabilities and workflows that accelerate launches, reduce operational complexity, and support expansion.
Own products from concept through launch and iteration by defining problem statements, requirements, success criteria, rollout plans, and adoption measures; align teams, make tradeoffs, and ensure successful rollout.
Drive fast, focused execution with Engineering by scoping and sequencing improvements, favoring small releases, rapid learning, and frequent testing over unnecessary over-engineering while maintaining release readiness and reliability.
Use analytics and AI-enabled tools where useful including LLM-based analysis or agents to explore operational data, accelerate root-cause investigation, and turn findings into actionable requirements and priorities; rapidly prototype workflows, dashboards, and proofs of concept to validate ideas before committing significant engineering capacity.
Coordinate cross-functional quality initiatives with Analytics, Engineering, Operations, Program Management, Safety, Support, and Field Operations; keep owners, dependencies, risks, and decisions visible, escalate blockers early, and close the loop on defects and root causes.

Responsibilities

6+ years of product management experience taking software products from discovery through launch and iteration, with clear ownership of product outcomes.
Experience building tools or platforms for operationally complex environments such as logistics, mobility, marketplaces, field services, or enterprise workflows.
Strong user-discovery skills and the ability to translate frontline workflows, technical constraints, operational data, and partner feedback into prioritized requirements.
Technical fluency with APIs, data flows, connected systems, and product analytics; ability to partner effectively with Engineering and Design.
Demonstrated ability to define and use metrics to improve reliability, delivery quality, efficiency, user experience, or business performance.
Strong prioritization and judgment: able to make clear, defensible tradeoffs across competing problems and adjust direction as evidence changes.
Practical experience using AI-enabled tools or LLMs to accelerate data exploration, root-cause investigation, workflow improvement, or product prototyping, with sound judgment about validating results.
Track record of shipping iteratively with Engineering, balancing speed, learning, release readiness, and reliability.
Excellent written and verbal communication, stakeholder management, and ability to influence cross-functional teams in ambiguous, fast-changing environments.

What Makes You Stand Out

Experience building products for operational teams where software decisions directly affect real-world performance, safety, and unit economics.
Familiarity with fleet management, dispatch, remote assistance, incident management, maintenance, or field-service systems, particularly across multiple markets.
Experience building partner-facing APIs, integrations, onboarding workflows, or multi-sided marketplace products.
Hands-on analytics skills such as SQL and dashboards, or experience using AI agents, LLM tools, and code-interpreters to investigate operational data and prototype workflow improvements.
Experience owning delivery-quality or reliability metrics, conducting root-cause analysis or incident reviews, or supporting release management.

Additional Information

Periodic travel to operating markets and partner sites may be required to observe workflows, support launches, and validate product performance. The role requires comfort working with live physical operations while balancing rapid iteration with reliability and safety.

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More about this job

Skills

Logistics
Onboarding
Drive at high speeds
Program management
Prioritization
Workflow
Communication skills
Stakeholder management
SQL
Root cause analysis

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