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Serta Simmons Bedding, LLC

Continuous Improvement Manager

Hazleton, PA, United States

Apply on careers.sertasimmons.com About employer

Applications open in a new tab.

Job details

Apply by: Dec 12, 2026
Experience: 3-5 years relevant experience in Manufacturing, Quality, or Operations
Posting language: English
Posted: Nov 11, 2026

Original job description

Be Part of the Future of Sleep!

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

What You'll Do:

Responsible for all continuous improvement and quality efforts for the plant as well as deployment of company standards for Lean Transformation. This is a hands-on role, acting as the subject matter expert in Lean/Six Sigma methodology, trainer and coach to the entire plant organization. Assures Manufacturing Quality; Implements Critical to Quality/SPC/Error Proofing Controls at every level, develops Root Cause Analysis and implements Corrective Actions. Responsible for managing the quality technician roles in the plant.

Duties and Responsibilities:

Daily Management Rhythm (DMR) Compliance through reviewing the process, training plant leadership on DMR elements and lean tools.
Deployment of all network lean initiatives and track effectiveness through key performance indicators (KPI’s)
Create and drive strategic business solutions in an effort to continuously improve in SQDCP metrics
Driving actions and effectiveness through guiding operations leaders through corrective actions
Apply problem-solving tools to SQDCP performance metrics
Drive and own Kaizen activity in the plant
Drive quality basics in the plant through CTQ compliance, defect analysis, and resolution to drive customer satisfaction
Manages and maintains Supplier Quality relations, reviews/manages/escalates Supplier RCA/Corrective Actions, introduces new products at site
Support Plant Specific/Corporate Function Requests by conducting new product introduction pilots
Create/Update Standard Work as needed and train supervisors and leads on updates
Manage and lead quality technicians in the plants through providing coaching to quality techs on teardown process, CTQs, CI processes, and pilots.
Conduct plant audits to drive process standardization, waste elimination, and continuous improvement

How You'll Do It:

Strong written and verbal communication skills, including presentation skills
MS Office Suite-proficient
Strong organizational skills with attention to detail
Knowledge of production-based quality tools such as charting, control plans, capability studies, SPC, Error Proofing Process Improvement, etc.
Project Management skills
Problem identification and resolution skills
Ability to plan, prioritize and organize work without close supervision; ability to effectively handle multiple projects with track record of successful project completion
Readily adapt to changing circumstances
Ability to build effective teams by fostering open dialogue and creating collaboration amongst the team members
Understands the importance of spending time on the floor with associates, engaging in the process and identifying root cause and countermeasures
Ability to engage and coach associates on the factory floor while developing and enhancing their continuous improvement mindset
Work cooperatively with others to support goals and achieve outcomes
Be able to function independently of direct supervision
Champion new ideas through continuous improvement tools
Knowledge of various quality system methodologies 8-D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, DFMEA, PFEMA, PPAP, Fishbone, etc.

What You'll Bring:

Required:

Bachelor's Degree in Business, Engineering, or related field/experience
3-5 years relevant experience in Manufacturing, Quality, or Operations
Strong analytical skills and problem-solving techniques
Facilitation of Kaizen events
Expert knowledge in lean methodologies and tools
Able to work independently with minimal supervision

Preferred:

Certified Six Sigma Black or Green Belt

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

• Health, Dental, and Vision

• Annual employee contribution to HSA

• 401K with company match

• Paid Time Off / Vacation

• 12 company holidays

• Sick days

• Company paid short- and long-term disability

• Paid parental leave

• Discount programs including Friends and family discounts

• Referral Bonus

• Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

Apply on careers.sertasimmons.com About employer

More about this job

Skills

Process improvement
SPC
Root cause analysis
Regulatory compliance
Leadership
Problem solving
Customer service
Coaching
Communication skills
Presentation skills
Microsoft Office
Organizational skills
Attention to detail
Documentation
Project management
Work in an organised manner
Collaboration
Lean manufacturing
Analytical skills
Work independently
Lean Six Sigma Green Belt

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Work requirements

Jobs in the United States