Jobs in the United States

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Added 12 mins ago
Technical Writer I (On-Call)
Serco
Salem, OR
Maintain a consistent tone and terminology across documents. Remove redundant content and flag conflicting information for resolution.
Added 19 mins ago
Customer Success Manager
PathAI
Remote, United States
We're looking for a Customer Success Manager to join our team and help support our digital diagnostic’s customers, including our commercially deployed AI product portfolio and Digital…
Added 20 mins ago
Campus Executive Chef
Compass Group, North America
KENOSHA, WI
…culture of culinary excellence, innovation, food safety, and team…
Added 28 mins ago
Product Owner (Digital Product)
Jobgether
Remote, United States
…and improve digital learning platforms that support literacy development. In this role, you will connect instructional expertise, user needs, and technology to deliver meaningful…
Added 32 mins ago
Registered Wealth Management Client Associate
Bank of America
Richmond, VA · Charlottesville, VA
Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an…
Added 32 mins ago
Manager II, Network Depl. Eng, ADC NIDD
Amazon
Fairfax, VA
The mission of the team is to deliver network capacity on time with zero rework. The Network Build Manager will manage the planning and deployment of new data center spaces as well as the…
Added 32 mins ago
Manager, Channel Manager: Social Media
Capital One
McLean, VA · Richmond, VA
We’re looking for an experienced Channel Manager to oversee the strategy and execution of our social media funnel. The right candidate will have deep experience in member communications and…
Added 41 mins ago
SNAP Policy Manager
Health & Human Services
Wake County, NC
The SNAP Policy Manager leads the development and interpretation of North Carolina's Food and Nutrition Services (FNS) Policy and is responsible for the supervision of two FNS policy…
Added 44 mins ago
Strategic Initiatives Project Manager and Advisor
YBI Recruiting
Remote, United States
Grinnell College is seeking a Strategic Initiatives Project Manager and Advisor to join their team! The Business Office Strategic Initiatives PM & Advisor serves as a trusted strategic…
Added 45 mins ago
VI
Senior Program Manager, Space and Mission Systems
Viasat, Inc.
Carlsbad, CA · Tempe, AZ · North Logan, UT · Reston, VA
- $224,500 to $336,500 USD / year
As a Senior Program Manager, you will lead multiple, concurrent initiatives to develop and deliver state-of-the-art satellite communication solutions for space vehicles at all orbit…
Added 47 mins ago
Data Center Area Operations Manager, Data Center Operations
Amazon
Umatilla, OR
…Eastern Oregon Region as a Data Center Operations (DCO) Cluster…
Added 47 mins ago
Data Center Operations Manager (Night)
Amazon
Umatilla, OR · Hermiston, OR · Boardman, OR
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for…
Added 47 mins ago
Workplace Health & Safety Remediation Site Manager, Due Diligence and Remediation
Amazon
Salem, OR
As part of the Workplace Health & Safety (WHS) Due Diligence and Remediation team, as the WHS Remediation Site Manager, you will play a crucial role in protecting communities and the…
Added 48 mins ago
K
Senior Product Marketing Manager - Enterprise & Mid-Market
Kit
Remote, United States
- $166,000 USD / year
…business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that…
Added 48 mins ago
K
Senior Product Marketing Manager - Upmarket
Kit
Remote, United States
- $166,000 USD / year
…business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that…
Added 48 mins ago
K
Senior Product Marketing Manager - Scaling Creators
Kit
Remote, United States
- $166,000 USD / year
…business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that…
Added 49 mins ago
WI
(USA) Staff, Product Manager - Ad Experiences
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
…Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a…
Added 57 mins ago
Marketing & Outreach Specialist
University of Washington
Seattle, WA
…long-range goals, objectives, and strategies for the design, development, coordination, and implementation of a comprehensive marketing program within the Building Services Department…
Added 1 hour ago
TH
Marketing Manager - Full Time
Trinity Health
Westchester, IL
- Full-time
The Marketing Manager supports Loyola Medicine’s marketing and communications team in executing creative production of marketing, digital and social media for service lines of the health…
Added 1 hour ago
EC
Manager, Product Life Cycle & Configuration Management
Eaton Corporation
Highland, IL
- $130,000 to $190,000 USD / year
Eaton’s Global Energy Infrastructure Solutions (GEIS) division is currently seeking a Manager, Product Life Cycle & Configuration Management. This is a hybrid role for our Syracuse, NY or…
Added 1 hour ago
Senior Software Engineer (Python, Java, C++, or GoLang) - Chicago, IL- ONSITE 2X Week- FreeWheel
Comcast
Chicago, IL
…objectives and span multiple engineering teams. Reporting to the Sr. Manager of Software Development & Engineering, you will remain a hands-on individual contributor, partnering with…
Added 1 hour ago
AWS Sr. Sales Manager, SSI Commercial, Heartland
Amazon
Chicago, IL
We are seeking a Sr. Sales Manager to further develop critical markets supported by our team of Account Managers. You will have complete ownership over building and advancing opportunity…
Added 1 hour ago
RU
Project Manager - Cancer Center
Rush University Medical Center
Chicago, IL
- $34.89 to $56.78 USD / hour
The Project Manager provides leadership on internal non-technical projects or programs from initiation through delivery. Gathers required data from end users to evaluate objectives, goals,…
Added 1 hour ago
Manager, Business Development
Jenner & Block LLP
Chicago, IL
Added 1 hour ago
Competitive Intelligence Specialist
Jenner & Block LLP
Chicago, IL

Serco

Technical Writer I (On-Call)

Salem, OR, United States

Apply on usnlx.com About employer

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Job details

Working hours: 10 to 20 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Description & Qualifications

We are seeking a part-time on-call Technical Editor & Document Support Specialist to provide flexible editing, formatting, and document production support for client-facing technical and operational documents. You will work with program management, operations, quality, and technical teams. You will help ensure documents are clear, consistent, and aligned with provided contractual requirements and organizational standards. Authors and designated approval owners remain responsible for confirming technical accuracy and contractual compliance.

The ideal candidate has experience editing complex technical and operational documents, coordinating reviews, and managing document versions in a deadline-driven environment. Experience supporting federal government contracts is preferred. This flexible, part-time on-call position is expected to average approximately 10 to 20 hours per week. Actual hours may vary from week to week based on workload, deliverable schedules, and special projects.

Key responsibilities

Technical editing and quality review

Perform technical, substantive, and editorial reviews of client documents, including:
Standard operating procedures (SOPs)
Plans and reports
White papers and executive summaries
Meeting minutes and briefing materials
Training and operational documentation
Process guides and job aids
Ensure documents comply with approved templates, formatting standards, and style requirements.
Improve clarity, consistency, grammar, readability, and document flow while preserving the intended meaning. Coordinate technical questions with authors and subject matter experts.
Maintain a consistent tone and terminology across documents. Remove redundant content and flag conflicting information for resolution.
Check acronyms, references, hyperlinks, tables, figures, and numbering for accuracy and consistency.

Deliverable development support

Support document authors from initial drafting through final submission.
Assist with document assembly and formatting.
Coordinate reviews using tracked changes and comments, resolve feedback with document authors, and incorporate approved updates.
Review documents against provided contractual requirements, quality standards, and approval checklists; flag gaps for resolution by the responsible owners.

Standard operating procedures and process documentation

Review and update SOPs, process maps, workflows, and guidance documents.
Work with authors and subject matter experts to keep documentation current, accurate, and aligned with operational procedures.
Support periodic document reviews and ongoing process improvement efforts.
Identify opportunities to simplify procedures and improve document usability.

Document control and compliance

Maintain document repositories and version control records.
Support document tracking, approval workflows, and submission readiness reviews.
Check that required approvals, signatures, references, and revision histories are complete.
Assemble and prepare final client submission packages.

Program support

Support special projects, audits, operational assessments, and quality improvement initiatives. Provide surge support during high-volume deliverable periods.
Participate in document review meetings and working sessions as needed.

Required qualifications:

Authorization to work in the United States
Ability to obtain and/or maintain a public trust
Bachelor’s degree in English, Communications, Technical Writing, Business Administration, Public Administration, or a related field, plus at least two years of relevant experience. At least six years of relevant experience may substitute for a degree.
Demonstrated experience reviewing and editing client-facing deliverables.
Proficiency in Microsoft Word, including Track Changes, comments, styles, templates, automatic numbering, tables of contents, cross-references, and section formatting. Working knowledge of PowerPoint and Teams.
Exceptional attention to detail and organizational skills.
Ability to manage multiple priorities and work independently with minimal supervision.
Strong written and verbal communication skills.

Other desired qualifications:

Experience supporting federal government contracts.
Knowledge of document control and quality management practices.
Experience reviewing SOPs, policies, procedures, and operational documents.
Experience using SharePoint, Confluence, Box, or similar content management systems to maintain document libraries, track versions, and support review and approval workflows.
Experience using approved artificial intelligence (AI) tools to support editing and document review, with independent verification of outputs and adherence to data-handling requirements.

What success looks like

Accurate, consistent documents that are clear, technically sound, and aligned with approved templates and standards.
Coordinated reviews with stakeholder feedback addressed and required approvals documented.
Current version records so teams can easily identify and access the latest approved documents.
Complete, timely submission packages that meet client requirements and deliverable deadlines.

Work arrangement

Part-time on-call schedule expected to average approximately 10 to 20 hours per week. Work will be assigned based on program needs, deliverable schedules, and special projects. Weekly hours may vary and are not guaranteed.
Remote. Scheduling is flexible, but assigned work and scheduled meetings will generally require availability during the team’s business hours of 7:00 a.m.–6:00 p.m. Eastern Time. The employee must be able to respond to on-call work requests, coordinate availability with the manager, attend required meetings, and deliver complete, high-quality work by agreed deadlines. Occasional evening support may be needed during peak submission periods.

Apply to support the Centers for Medicare & Medicaid Services mission, solve business challenges, and work with a collaborative team.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Apply on usnlx.com About employer

More about this job

Skills

Editing
Program management
Regulatory compliance
Documentation
Assembly
Work with authors
Process improvement
Technical writing
Microsoft Word
Microsoft PowerPoint
Microsoft Teams
Attention to detail
Organizational skills
Work independently
Communication skills
Quality assurance procedures
Microsoft SharePoint
Atlassian Confluence
Scheduling

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Work requirements

Jobs in the United States