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GGU One Contact Center Operations Manager (47293)
GOLDEN GATE UNIVERSITY
Remote, United States
- $110,000 to $140,000 USD / year
Position Title: GGU One Contact Center Operations Manager
Added just now
Territory Account Manager
Redline Equipment
Gas City, IN
The Territory Account Manager is responsible for sales and leasing of new and used Agriculture Equipment and attachments.
Added 1 min ago
IS Design Manager
ENFRA LLC
Boston, MA
…management, technical quality, and staff development. The Design Team Manager coordinates closely with construction, project management, procurement, and operations teams to ensure that…
Added 1 min ago
Transportation Coordinator
House-Hasson Hardware Company
KNOXVILLE, TN
Provide administrative and operational support to the Transportation Manager and transportation team.
Added 1 min ago
WS
Digital Experience Officer (DXO)
Weber State
Ogden, UT
- From $44,000 USD / year
The Digital Experience Officer (DXO) serves as the primary digital strategist and video engagement manager within the Weber State University Development Office, responsible for expanding…
Added 2 mins ago
GTM Product Enablement Manager | Housing
EliseAI
New York, NY · Boston, MA
EliseAI is looking for our first GTM Product Enablement Manager to build the foundations for how GTM teams learn, understand, and articulate EliseAI's platform value and capabilities to…
Added 2 mins ago
Technical Support Engineer
Nokia
United States
Act as an 'Outage Manager', identifying and managing the impact of outages and changes to customer networks.
Added 2 mins ago
CRM Manager – Marketing Automation & Demand Generation.
The University Of Texas At Dallas
TX
The CRM Manager is a new demand generation position responsible for assisting, executing, and measuring marketing campaigns that support sales objectives and drive the pipeline for…
Added 2 mins ago
Case Manager, Refugee & Migrant Services
Catholic Charities of Northeast Kansas, INC.
Kansas City, KS
The Short-Term Case Manager successfully promotes and supports the mission of Catholic Charities of Northeast Kansas through services guided by Catholic Social Teaching and the goals of the…
Added 2 mins ago
Senior Production Planner
Aerospace
Phoenix, AZ
You will report directly to our Production Planning Manager and you’ll work out of our Phoenix, AZ. Location on a hybrid schedule following 90 days of On-site training.
Added 3 mins ago
Senior Power Converter System Engineer
GE Vernova International LLC
United States
Coordinate with Program Manager, System Integration Leader, and Grid System Leader on development, validation, and other program milestones
Added 3 mins ago
Contract Portfolio Manager (Gas Power)
GE Vernova International LLC
Remote, United States
…(preventive and remedial), manage maintenance facilities and field services engineering. Impacts the team’s ability to achieve service, quality and timeliness of objectives. The role is…
Added 3 mins ago
AI Strategy & Transformation Operations Leader
GE Vernova International LLC
United States
…operating cadence, connecting priorities across the AI Portfolio Manager, AI Adoption & Enablement Leader, and AI Architects, and raising the effectiveness of each through disciplined…
Added 3 mins ago
Gas Turbine Project Engineer
GE Gas Turbines (Greenville) L.L.C.
United States
…position reports to the Project Engineering Leader (Americas) - Manager of Gas Turbine and…
Added 3 mins ago
VT
Field Service Engineer - Austin, TX
Videojet Technologies Inc.
Austin, TX
- $28 to $30 USD / hour
Reporting to the Regional Service Manager, the Field Service Technician is responsible for providing front‑line technical service and support to customers while delivering a consistently…
Added 3 mins ago
Infrastructure Administrator
WHITEFISH CREDIT UNION ASSOCIATION
Kalispell, MT · Missoula, MT
Organizational Relationships: Reports to Infrastructure Manager
Added 4 mins ago
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Project Manager
Actalent
Saint Louis, MO
- $50 to $80 USD / hour
Project Manager Capital Projects (CAPEX)Up to $75/hr - $80/hr total compensation + Overtime + PTO + Holiday PayOverviewJoin a leading global manufacturer and own high-impact CAPEX projects…
Added 4 mins ago
Manager, AI Solutions & Analytics - Dallas Regional Office
Dominium Management Services
Dallas, TX
The Manager, AI Solutions & Analytics serves as an internal consultant, builder, and problem solver who uses data, analytics, artificial intelligence, and process automation to improve…
Added 4 mins ago
Endpoint Security Engineer III - Nessus
CACI, INC.-FEDERAL
Springfield, VA · St. Louis, MO
…one of several New positions that we have added to the TCS program. This is an exceptional opportunity for a TS/SCI cleared professional to join an incredibly talented team, work with…
Added 4 mins ago
Administrative Support Analyst
CACI, INC.-FEDERAL
Fort Belvoir, VA
As an administrative support analyst supporting Project Manager Soldier Warrior within the Portfolio Acquisition Executive Maneuver Ground, you will directly contribute to the Army’s…
Added 4 mins ago
Community Development Manager
First National Bank Texas
Killeen, TX
Provide program support for NMTC, LIHTC, HTC, SBIC, and other community development financing structures that help the bank outperform peer banks in our AAs
Added 4 mins ago
Sr. Manager, Health, Safety and Wellbeing
GRIFOLS, S.A.
CA-Los Angeles, CA
Added 5 mins ago
Software Engineer (Hybrid)
Cisco Systems, Inc.
Boulder, CO
…days and remote days will be coordinated with the team and…
Added 5 mins ago
Manager, Mechanical Design Engineering
Intuitive
Peachtree Corners, GA
The Manager Mechanical Design Engineering leads cross-functional teams to maintain and improve the design, production, and service of the da Vinci® Surgical Systems. This includes…
Added 5 mins ago
Microsoft Dynamics Manager, Technical Transformation
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Des Moines, IA · Detroit, MI · Grand Rapids, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Salt Lake City, UT · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL
As a Dynamics 365 Technical Manager, you will:

Serco

IB-CHE/PMDT Developer- Remote opportunity

Jefferson City, MO, United States

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Job details

Experience: + Minimum 5 years of hands-on experience in data science, analytics, Industry 4.0, or applied machine learning or similar/related experience.
Posting language: English

Original job description

Summary

Position Description & Qualifications

Serco-NA is seeking a motivated individual to serve as an IB-CHE/PMDT Developer in the Submarine Industrial Base Data Analytics Team , (IB-CHE: Industrial Base - Cloud Hosting Environment/ PMDT: Product & Manufacturing Digital Twin) supporting high-visibility initiatives that enhance the readiness, resilience, and performance of the U.S. Navy's Submarine Industrial Base (SIB).

Must be able to obtain U.S. Department of War (DoW) Secret security clearance.

In this role, you will systematically map, analyze, and plan the digital transformation efforts across all areas/departments. The core deliverable is a comprehensive portfolio that outlines current capabilities, future requirements, and strategic roadmaps for technology integration, ensuring all digital investments are aligned, and directly support mission objectives.

This position operates in a fast-paced environment requiring daily interaction with suppliers, government stakeholders, and industry partners. You must be a self-starter capable of independently identifying issues, analyzing complex datasets, developing actionable insights, and communicating performance outcomes to senior leadership.

Working remotely, you will be on the dynamic SIB Data Team providing support to the Program Manager and DRPM SUB where you will help manage a dynamic mix of in-house development teams and third-party tool integration projects to deliver solutions that support the SIB program. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.

Program Overview:

The Submarine Industrial Base (SIB) Program leads the U.S. Navy's effort to revitalize America's shipbuilding and repair capabilities. Established in September 2024, the program strengthens and expands the industrial base that builds and maintains surface ships, aircraft carriers, and submarines vital to national defense.

https://www.secnav.navy.mil/rda/mib/Pages/default.aspx

DRPM Subs is responsible for:

+ The acquisition of COLUMBIA Class Submarines, including R&D, design, construction, Test and Evaluation (T&E), and Live Fire Test and Evaluation (LFT&E). This program is a major defense acquisition effort with significant Congressional and OSD visibility.

+ The acquisition of VIRGINIA Class Submarines, including lifecycle management, T&E, LFT&E, and Fleet introduction, with an estimated lifecycle cost of $336B.

+ The SSN(X) program, responsible for next-generation fast attack submarine design and acquisition, emphasizing speed, stealth, payload capacity, and operational endurance.

Serco supports the US Navy as prime for SHAPM contract supporting the acquisition of submarines and surface vessels.

In this role, you will:

+ Build Web Sites on Gov Cloud: Design and update website layouts and user interfaces using modern HTML, CSS, and JavaScript standards.

+ Connect Back-End Services: Integrate and develop APIs to Gov Cloud databases and external web services.

+ Optimize Performance: Ensure fast page loading speeds, mobile responsiveness, and cross-browser compatibility.

+ Troubleshoot and Test: Monitor site performance, fix bugs, and run quality checks.

+ Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and documenting programs

+ Experience with Industry 4.0., Additive Manufacturing, and Non-Destructive Testing workflows.

+ Help fill any knowledge gap in digital requirements for Industry 4.0 to enable and then eventually sustain them beyond MVP status (includes things such as data lakes, S3 buckets, ATOs, possible IB-CHE integration dynamics, operational costs, etc).

+ Familiar with a variety of field's concepts, practices, and procedures.

+ Support data ingestion, processing, and visualization workflows to deliver actionable insights to government stakeholders.

+ Collaborate with a cross-functional team of analysts, data engineers, front-end developers, and subject matter experts to deliver mission-critical solutions.

+ Present findings through reports, dashboards, and briefings to both technical and non-technical audiences.

+ Performs a variety of complicated tasks.

+ Report progress and metrics to the Data Director and other senior stakeholders.

+ Provide program, analytical, and acquisition management support to senior level SIB executives as required.

+ Work with the SIB team, which is spread across the United States focused on workforce development/marketing, supply chain/sustainment, and technology developments.

+ Interact with industry and senior leadership.

+ Contribute to the development of data-driven insights and analytic solutions that help identify, assess, and mitigate risks in complex supply chains.

+ You will partner closely with Product Owners, the Data Director, and other stakeholders to maintain delivery cadence, transparency, and accountability.

To be successful in this role, you will have:

+ The ability to obtain a DoW Secret security clearance.

+ A Bachelor's degree in Data Science, Computer Science, Statistics, Engineering, or a related field.

+ Minimum 5 years of hands-on experience in data science, analytics, Industry 4.0, or applied machine learning or similar/related experience.

+ Technical Knowledge : Strong command of development languages HTML5, CSS3, and JavaScript.

+ Programming Languages: Familiarity with backend languages or frameworks (such as PHP, Python, Ruby on Rails, or Node.js).

+ Tools and CMS: Experience with version control tools (like Git).

+ Gov Cloud CyberSecurity: Experience developing cybersecure and certified websites on DoW Networks.

+ Rely on experience and judgment to plan and accomplish goals.

+ Strong problem-solving skills and the ability to communicate technical insights clearly.

+ Strong communication (both written and oral), facilitation, and conflict-resolution skills.

+ A wide degree of creativity and latitude is expected.

+ Customer-oriented team player mindset focused on mission who is self-motivated, driven and can work independently and remotely.

+ The ability to travel 10%.

If you feel your skillset is a match to the requirements, then you should be ready to take the next step in your career path, apply today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a pla...

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More about this job

Skills

Data analysis
Google Sites
HTML
CSS
JavaScript
Troubleshoot
Statistical quality control
Debugging
Non-destructive testing
Supply chain management
Computer science
Statistics
Machine learning
Programming languages
PHP
Python
Ruby on Rails
Node.js
CMS
Git
Cybersecurity
Problem solving
Communication skills
Conflict resolution
Work independently

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