Program Manager, Huntsville, AL

Position Description & Qualifications

Program Manager Are you a Program Manager and ready to lead a mission where operational readiness, technical delivery, and disciplined program execution matter every day. You will be Program Manager in Huntsville, Alabama, to direct our contingent ROSIE, Reagan Test Site (RTS) Engineering and Technical Services (RETS) contract team supporting the Reagan Test Range. You will connect the customer, employees, subcontractors, and corporate resources to deliver reliable range of services across geographically separated sites. Serco is building a team for the U.S. Army Space and Missile Defense Command (USASMDC) Reagan Test Range Operations, Sustainment, Improvement, and Engineering (ROSIE) opportunity. Reagan Test Range (RTR) supports missile-defense testing, space surveillance, and research and development through specialized radar, optical, telemetry, command-and-control, and range support systems. This work spans the Range Operations Center in Huntsville, Alabama, and facilities on Kwajalein Atoll in the Republic of the Marshall Islands, with support to other mission locations as required. Our focus is dependable mission execution, resilient sustainment, and disciplined modernization of systems that cannot afford avoidable downtime. You will lead a multidisciplinary team of operations, engineering, sustainment, IT/cybersecurity, and support professionals while working directly with Government stakeholders and Serco leadership. The environment combines planned test events with time-sensitive operational priorities and modernization initiatives; your role is to provide clarity, accountability, and steady execution.

In this role, you will:

• Serve as Serco’s primary contract-management interface to the Contracting Officer, COR, and designated Government representatives; communicate decisions, risks, and performance clearly.
• Direct day-to-day contract execution across test-mission support, instrumentation sustainment, improvements and modernization, IT/cybersecurity, and support functions without displacing Government mission authorities.
• Lead phase-in and continuity planning across Huntsville and Kwajalein; establish staffing coverage, knowledge transfer, subcontractor integration, and mission-readiness checkpoints.
• Oversee technical-directive (TD) planning, mission resource estimates, funding execution plans, commitments, and cost-to-complete forecasts; flag funding and performance risks early.
• Maintain resource-loaded integrated schedules, program-level risk and action logs, performance measures, and executive-ready reviews tied to contract deliverables and milestones.
• Manage subcontract performance, staffing, procurement coordination, and quality assurance, including corrective actions and timely closure of customer issues.
• Coordinate support for mission surges, schedule changes, system downtime, and recovery efforts while protecting personnel safety and critical test windows.
• Drive practical process improvements in engineering change control, cyber compliance coordination, cost reporting, and management visibility.
• Develop and mentor accountable technical leaders and create a work environment that retains critical range expertise.

To be successful in this role, you will have:

• US citizenship and a valid US Passport
• Active Secret Security Clearance and the ability to be upgraded to a Top Secret/SCI
• Bachelor’s degree from an accredited college or university and at least 12 years of relevant senior leadership/program-management experience on DoD programs; OR a master’s degree and at least 9 years of relevant experience related to the job description listed above.
• Ability to work on site in Huntsville and travel to Kwajalein or other mission sites when required.
• Demonstrated management of complex, multitask contracts and/or subcontracts, including people, funding, cost reporting, and resources.
• Experience leading technical work from initiation through integration, deployment, and operational acceptance.
• Ability to interface with senior Government customers and explain program status, schedule, technical risks, and financial performance.
• Active U.S. Secret security clearance with the ability to obtain and maintain Top Secret access as required.
• Ability to work on site in our Huntsville Serco Office, Monday through Friday during normal business hours and travel to Kwajalein or other mission sites when required.

Additional Desired Experience, Certifications and Skills:

• Project Management Professional (PMP) or comparable program-management credential.
• Experience supporting military test ranges, missile defense, instrumentation programs, or space surveillance operations.
• Successful transition or recompete startup involving multiple subcontractors and an OCONUS workforce.
• Familiarity with mission-critical RMF, configuration management, Government-furnished property, and technical services contracts.

Military Veterans and Spouses are encouraged to apply! Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. Submissions to this requisition may be shared with our contractor and subcontractor partners in this effort. If you are interested in supporting and working with our U.S. Department of Defense and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! The contract is scheduled to be awarded next year, so apply now to meet your future mission and team-mates. ROSIE

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.