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Correctional Case Manager-Rutherford Correctional Center
Adult Correction
Rutherford County, NC
…includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include…
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GR
Roving Community Manager - 5741
Guardian Real Estate Services LLC
Portland, OR
- $32 USD / hour
This position requires general knowledge of all affordable property management duties and operations. A Roving Community Manager’s primary role is to ensure that properties assigned meet…
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Ticket Writer - Lead
Bally's
Evansville, IN
Assists the Sportsbook Manager with daily operations.
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Manager, Service Desk
DCCM INFRASTRUCTURE INC
Houston, TX
Our team is seeking a Manager, Service Desk to lead our centralized IT support function. This role is responsible for overseeing daily service desk operations, ensuring exceptional support…
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Early Career Professional: Services Sales Support Specialist
Ericsson
TX
…colleagues in sales, solution design, commercial management, and service delivery, you’ll build hands-on knowledge of how customer ideas become proposals and services - and develop skills…
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RN Supervisor – Every Other Weekend - Day Shift - $55/hour
Loretto
Syracuse, NY
- $55 USD / hour
As a Manager, this position is responsible for the ongoing operations and routine decision making within the function, department or site. Emphasis is on executing strategy and tactics. May…
Added 1 min ago
Seasonal Task Associate
Ulta Beauty, Inc.
Myrtle Beach, SC
…completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and…
Added 1 min ago
Store PRO
USA GPC Genuine Parts Company
Johnson City, TN
Customer satisfaction and service quality (CSAT, repeat business)
Added 1 min ago
Assistant Store Manager
USA GPC Genuine Parts Company
Columbus, OH
The Assistant Store Manager uses their automotive, customer service, operational and leadership expertise with all customers and team members to successfully operate our NAPA retail store…
Added 1 min ago
Senior Store PRO
USA GPC Genuine Parts Company
Tupelo, MS
The Senior Store Pro is responsible for delivering accurate, efficient, and courteous service to customers across multiple channels, including in-store, telephone, and dealer shop…
Added 1 min ago
UG
Store PRO
USA GPC Genuine Parts Company
Midlothian, VA
- $17 USD / hour
Customer satisfaction and service quality (CSAT, repeat business)
Added 1 min ago
UG
Assistant Store Manager
USA GPC Genuine Parts Company
Purcellville, VA
- $21.5 USD / hour
The Assistant Store Manager uses their automotive, customer service, operational and leadership expertise with all customers and team members to successfully operate our NAPA retail store…
Added 1 min ago
UG
Store PRO
USA GPC Genuine Parts Company
Laurel, MD
- $19.5 USD / hour
Customer satisfaction and service quality (CSAT, repeat business)
Added 1 min ago
UG
Store PRO (Part Time)
USA GPC Genuine Parts Company
Laurel, MD
- $19.5 USD / hour
- Part-time
Customer satisfaction and service quality (CSAT, repeat business)
Added 1 min ago
UG
Assistant Store Manager
USA GPC Genuine Parts Company
Latham, NY
- $23 USD / hour
The Assistant Store Manager uses their automotive, customer service, operational and leadership expertise with all customers and team members to successfully operate our NAPA retail store…
Added 1 min ago
Store Pro
USA GPC Genuine Parts Company
Boone, NC
Customer satisfaction and service quality (CSAT, repeat business)
Added 1 min ago
Assistant Store Manager
USA GPC Genuine Parts Company
United States
The Assistant Store Manager uses their automotive, customer service, operational and leadership expertise with all customers and team members to successfully operate our NAPA retail store…
Added 1 min ago
Store Pro
USA GPC Genuine Parts Company
United States
Customer satisfaction and service quality (CSAT, repeat business)
Added 1 min ago
Senior Store PRO
USA GPC Genuine Parts Company
Doral, FL
The Senior Store Pro is responsible for delivering accurate, efficient, and courteous service to customers across multiple channels, including in-store, telephone, and dealer shop…
Added 1 min ago
Frozen Food Manager
Albertsons Companies
WICHITA FALLS, TX · Wichita Falls, TX
…Join us for an exciting opportunity as a Grocery Department Manager, where operational excellence, merchandising execution, and customer service come…
Added 1 min ago
Deli Manager
Albertsons Companies
BURKBURNETT, TX · Burkburnett, TX
…food quality, people, and performance. As a Deli Department Manager, you will oversee daily deli operations, drive sales, and ensure high standards for food safety, merchandising, and…
Added 1 min ago
Butcher Block Supervisor
Albertsons Companies
LIVINGSTON, MT · Livingston, MT
At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, product quality, and operational consistency. As a Seafood Department Manager,…
Added 1 min ago
Bakery Clerk
Albertsons Companies
SOUTHLAKE, TX · Southlake, TX
The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish.…
Added 1 min ago
GC
Branch Service Manager/Team Leader
GESA CREDIT UNION
Grayland, WA
- $25.37 to $47.11 USD / hour
The Branch Service Manager/Team Leader is responsible for all operations, direct supervision of all full-time equivalency (FTE) within the branch, budget and effective cost management, and…
Added 1 min ago
Manager, eCommerce Operations
GlaxoSmithKline LLC
Remote, United States
The Manager, eCommerce Operations plays a critical role in ensuring access to the US vaccine portfolio in addition to customer contract information on behalf of US HCPs (Healthcare…

Serco USA

Manager Team Leader

Suffolk, VA, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Position Description & Qualifications

Serco is seeking a motivated manager as a Manager - Team Leader - to join our growing team of diverse professionals supporting our Joint Staff J7 team located in Suffolk, Virginia (on-site). An active U.S. Department of War (DoW) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI) access is required The selected candidate will be responsible for leading Serco personnel in the Deployable Learning & Lessons Division (DTLD) in support of the Joint Staff J7 Deputy Directorate for Joint Training and Exercises (DDJTE) in Suffolk, VA. The Manager - Team Leader performs day-to-day management of overall Serco support to DTLD operations in support of the DDJTE, integrating multiple projects and groups of team members. The CJT team supports the DDJTE with the development, delivery, and enablement of collective joint training to enhance the operational effectiveness of the current and future joint force. The candidate will be responsible for the planning, preparation, coordination, execution, and analysis of the operational aspects of Joint, Service and multinational training events to support the war fighter and for the management of DTLD Task Order tasks to include: personnel performance and reporting; production and quality control of products and services; preparation of formal reports; development and monitoring of task level performance metrics; and directing, mentoring, and training subordinates. The candidate will ensure the timely delivery of quality products and services. A partial listing of the types of tasks is listed:

Serve as key interface to senior government personnel supporting DDJT
Manage DTLD task order activities and prepare status reports on division progress
Coordinate contractor team support to military exercises, deployable analytic teams, senior leader education events, and contingency operations
Provide supervision and leadership to the CJT contractor team supporting DDJT operations
Serve as a key interface from DTLD to Serco program leadership to include weekly staff meetings, hiring meetings, and potentially proposal writing support
Coordinate overall execution of the performance of the contract team
Identify issues and formulate alternatives for issue resolution
Travel is required, but is not expected to exceed 25%

To be successful in this role, you will have:

A. U.S. Citizenship.
An active U.S. Department of War (DoW) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI) access is required.
Bachelor’s degree with a minimum of 4 years of experience
2 years Supervisory experience
Must be highly knowledgeable about the deployment and employment of joint forces at the operational and strategic levels in concert with the other instruments of national power
Thoroughly understand how echelons at the theater strategic and operational levels plan and execute joint operations
Fully understand the Joint Exercise Life Cycle (JELC), Universal Joint Task List (UJTL), and Master Scenario Event List (MSEL) processes
Must be willing and able to travel both CONUS and OCONUS as needed (up to 25% of the time)
Valid U.S. Passport
Must be able to work on-site in Suffolk, Virginia

Additional desired experience and skills:

4 years of experience on a 3-star or 4-star Joint or Service Headquarters staff or civilian equivalent
Joint Forces Staff College or PMEII graduate
Senior Service School graduate
Joint Staff or OSD experience
Command tour at O-5 or O-6 level
Joint training or joint exercise experience
Contract program management experience
Highly self-motivated and directed, with keen attention to detail.
Able to effectively prioritize tasks in a high-pressure environment.
Ability to effectively interact with customers.

If you are interested in supporting and working with our dedicated Serco team, then submit your application now for immediate consideration. It only takes a few minutes! Military Veterans and Spouses are encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

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Skills

Reporting
Quality control
Coaching
Leadership
Program management
Attention to detail
Prioritization
Communicate with customers

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