Manager Team Leader

Position Description & Qualifications

Serco is seeking a motivated manager as a Manager - Team Leader - to join our growing team of diverse professionals supporting our Joint Staff J7 team located in Suffolk, Virginia (on-site). An active U.S. Department of War (DoW) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI) access is required The selected candidate will be responsible for leading Serco personnel in the Deployable Learning & Lessons Division (DTLD) in support of the Joint Staff J7 Deputy Directorate for Joint Training and Exercises (DDJTE) in Suffolk, VA. The Manager - Team Leader performs day-to-day management of overall Serco support to DTLD operations in support of the DDJTE, integrating multiple projects and groups of team members. The CJT team supports the DDJTE with the development, delivery, and enablement of collective joint training to enhance the operational effectiveness of the current and future joint force. The candidate will be responsible for the planning, preparation, coordination, execution, and analysis of the operational aspects of Joint, Service and multinational training events to support the war fighter and for the management of DTLD Task Order tasks to include: personnel performance and reporting; production and quality control of products and services; preparation of formal reports; development and monitoring of task level performance metrics; and directing, mentoring, and training subordinates. The candidate will ensure the timely delivery of quality products and services. A partial listing of the types of tasks is listed:

• Serve as key interface to senior government personnel supporting DDJT
• Manage DTLD task order activities and prepare status reports on division progress
• Coordinate contractor team support to military exercises, deployable analytic teams, senior leader education events, and contingency operations
• Provide supervision and leadership to the CJT contractor team supporting DDJT operations
• Serve as a key interface from DTLD to Serco program leadership to include weekly staff meetings, hiring meetings, and potentially proposal writing support
• Coordinate overall execution of the performance of the contract team
• Identify issues and formulate alternatives for issue resolution
• Travel is required, but is not expected to exceed 25%

To be successful in this role, you will have:

• A. U.S. Citizenship.
• An active U.S. Department of War (DoW) Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI) access is required.
• Bachelor’s degree with a minimum of 4 years of experience
• 2 years Supervisory experience
• Must be highly knowledgeable about the deployment and employment of joint forces at the operational and strategic levels in concert with the other instruments of national power
• Thoroughly understand how echelons at the theater strategic and operational levels plan and execute joint operations
• Fully understand the Joint Exercise Life Cycle (JELC), Universal Joint Task List (UJTL), and Master Scenario Event List (MSEL) processes
• Must be willing and able to travel both CONUS and OCONUS as needed (up to 25% of the time)
• Valid U.S. Passport
• Must be able to work on-site in Suffolk, Virginia

Additional desired experience and skills:

• 4 years of experience on a 3-star or 4-star Joint or Service Headquarters staff or civilian equivalent
• Joint Forces Staff College or PMEII graduate
• Senior Service School graduate
• Joint Staff or OSD experience
• Command tour at O-5 or O-6 level
• Joint training or joint exercise experience
• Contract program management experience
• Highly self-motivated and directed, with keen attention to detail.
• Able to effectively prioritize tasks in a high-pressure environment.
• Ability to effectively interact with customers.

If you are interested in supporting and working with our dedicated Serco team, then submit your application now for immediate consideration. It only takes a few minutes! Military Veterans and Spouses are encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.