Position Description & Qualifications
Serco is seeking a Joint Force Learning and Adaptation Analyst to support the Joint Staff J-7 Deputy Directorate for Joint Training and Exercises (DDJTE) and the Joint Force Development Directorate (J-7) in support of the Chairman of the Joint Chiefs of Staff (CJCS). This position advances Joint Force learning, lessons learned, and operational adaptation across the Joint Force. The Analyst will research and assess data from military operations, exercises, and other Joint Force activities to identify trends, root causes, capability gaps, and best practices. The Analyst will transform complex information into evidence-based findings, lessons learned, and actionable recommendations that improve Joint Force readiness and effectiveness. The ideal candidate can analyze complex operational issues, determine the “why” and “so what,” and clearly communicate insights that inform operational and strategic decision-making. This position is fully on-site in Suffolk, VA.
In this role, you will:
- Conduct Advanced Analysis and Research: Analyze complex military operations, exercises, datasets, strategic documents, and operating environments to identify trends, root causes, capability gaps, critical relationships, and best practices.
- Develop Joint Learning Products: Translate analysis into concise, executive level Operational Learning Notes (OLNs), Joint Learning Notes (JLNs), Flash Reports, assessments, briefings, Joint Operations Insights and Best Practices for senior leaders.
- Assess Joint Force Effectiveness: Evaluate Joint Force operations, concepts, doctrine, and capabilities using an understanding of U.S., Allied, partner, and adversary forces to identify lessons and opportunities for operational adaptation.
- Support Deployable Analytic Teams (DATs): Deploy worldwide in support of exercises and real world operations to conduct observations, interviews, data collection, analysis, and reporting for the Joint Lessons Assessment Center (JLAC).
- Apply Advanced Analytical Tools: Leverage artificial intelligence (AI), large language models, knowledge management tools, and the Joint Lessons Learned Information System (JLLIS) to research, synthesize, manage, and extract actionable insights from large datasets.
- Advance Joint Force Learning and Adaptation: Integrate operational observations, lessons learned, and cross-functional analysis to support Joint Warfighting Concept implementation, joint doctrine, functional-area assessments, and continuous Joint Force improvement.
To be successful in this role, you will have:
- Bachelor’s degree in related field.
- 5 years of experience in one of the related fields (Plans and Assessment, Sustainment, Intelligence, Command and Control, Current Operations, Operational Law and Authorities, Inter-organizational/Interagency Cooperation, Fires and Targeting, Operations in the Information Environment, Cyberspace Operations, Space Operations, Integrated Air and Missile Defense, and/or Force Protection).
- U.S. Citizenship.
- Active DoD Top Secret (TS) clearance with eligibility for Sensitive Compartmented Information (SCI) access.
- Knowledge of one or more of the following functional areas: Plans and Assessment, Sustainment, Intelligence, Command and Control, Current Operations, Operational Law and Authorities, Inter-organizational/Interagency Cooperation, Fires and Targeting, Operations in the Information Environment, Cyberspace Operations, Space Operations, Integrated Air and Missile Defense, and/or Force Protection.
- Exceptional analytical writing and communication skills with experience producing executive summaries, analytical papers, assessments, lessons learned, insights, best practices, and senior-leader briefings.
- Ability to travel worldwide, to include areas considered hazardous duty (up to 25% of the time).
- Ability to obtain a US passport.
Desired Qualifications
- Master's degree in related field.
- Experience supporting the Joint Staff, Combatant Commands, Joint Task Forces, Services, Joint Force Development, or Joint Lessons Learned programs.
- Joint Professional Military Education (JPME) Phase I/II, Command and General Staff College, Senior Service College, or equivalent joint/operational education.
- Knowledge of advanced warfighting concepts with experience developing or assessing operational plans, orders, and joint military operations.
- Experience collecting and synthesizing observations, after-action reports, assessments, and operational data to identify trends, capability gaps, root causes, lessons, and best practices.
- Experience analyzing adversary doctrine, capabilities, force structure, campaign plans, and tactics, techniques, and procedures (TTPs), and translating complex findings into executive-level reports, briefings, seminars, and actionable recommendations for senior military and civilian leaders.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.