Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
RU
Program Manager
Randstad USA
Chicago, IL
- $80 to $100 USD / hour
Join Our Client as a Program Manager in an Onsite role in Chicago, IL an industry leader driving global innovation! Requires a Bachelor's & 5+ yrs in program management to lead…
Added 1 min ago
Representative Success Manager - Burner Systems
Cleaver-Brooks
Monroe, WI
The Representative Success Manager – Burner Systems leads the Applications/Inside Sales and Aftermarket Parts teams, providing responsive technical and commercial support to representatives…
Added 2 mins ago
S
Clinical Nutrition Manager 2
Sodexo
LAWTON, OK
- $64,600 to $83,600 USD / year
…achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects…
Added 2 mins ago
Mechanic Diesel Truck Shop
Republic Services
Oklahoma City, OK
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 2 mins ago
Fire Protection Engineer
Leidos
Oklahoma City, OK
Specific subject areas where services are needed include program management, training, Condition Risk Assessments (CRA) and Stairwell Pressurization Engine Generator (EG) replacement.
Added 2 mins ago
Agentic Commerce Senior Manager | Industrial
Accenture
Oklahoma City, OK
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
Added 2 mins ago
Staff Systems Engineer - Radar Systems
Northrop Grumman
Oklahoma City, OK
…cost. This role has the authority to make engineering project management decisions and recommendations that have an impact on new business, program performance, design, development, and…
Added 2 mins ago
AMP Financial Advisor Trainee - Newtown, PA
Raymond James & Associates, Inc.
Newtown, PA
In conjunction with a Mentor, Branch Manager, and/or a team of Financial Advisors, the Financial Advisor Trainee will learn to build an individual practice. The Trainee will balance new…
Added 2 mins ago
Network Engineering Manager
CMH Services Inc.
Maryville, TN
The Manager, Network Engineering is responsible for managing the day-to-day operations and delivery of network engineering services supporting Clayton’s enterprise network. This role leads…
Added 2 mins ago
AMP Financial Advisor Trainee - Bethesda, MD
Raymond James & Associates, Inc.
Bethesda, MD
In conjunction with a Mentor, Branch Manager, and/or a team of Financial Advisors, the Financial Advisor Trainee will learn to build an individual practice. The Trainee will balance new…
Added 2 mins ago
Senior Logistics Engineer
Huntington Ingalls Industries
Oklahoma City, OK
…subsystems, and equipment procurement activities, post award project/program management tasks, and acquisition programs throughout their life cycles to support development and review of the…
Added 2 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Oklahoma City, OK
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 2 mins ago
Medicaid Implementation Senior Project Manager
Humana
Oklahoma City, OK
Humana Healthy Horizons is seeking a Medicaid Implementation Senior Project Manager to manage all aspects of a project, from start to finish, so that it is completed on time and within…
Added 2 mins ago
Software Engineer III
Kratos Defense & Security Solutions, Inc.
Oklahoma City, OK
Prepares and presents design review material in support of technical interchange meetings with suppliers and external/internal customers.
Added 2 mins ago
Archer IRM Developer / Administrator
Cognizant
Oklahoma City, OK
…Archer Advanced Workflow, Data Driven Events (DDE), Data Feed Manager, REST APIs, and platform administration. Experience within banking or financial services and regulated GRC environments…
Added 2 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Oklahoma City, OK
…ensure security, accuracy, cost effectiveness, and 340B/Charging management as required to practice…
Added 2 mins ago
Sr Manager - Proj/Prog
Maximus
Oklahoma City, OK
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 2 mins ago
Wealth Management Specialist
Bank of America
Oklahoma City, OK
This EGP Trainee is a training program to develop and prepare candidates to further develop and service the FA Teams client base. The Trainee role allows EGP Specialist to become fully…
Added 2 mins ago
Product Marketing Manager
Meta
Oklahoma City, OK
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
Added 2 mins ago
Buyer I or II
Intermountain Health
Oklahoma City, OK
…services require more functional knowledge of the clinical and/or technical aspects of requested items. The position handles specialized purchasing processes and is a subject matter expert…
Added 2 mins ago
W
(USA) Optical Associate, Non-Certified – Sam’s Club
Walmart
Oklahoma City, OK
- $20 to $28 USD / hour
…Participates in internal development opportunities to enhance technical and service capabilities. Where applicable by state regulations, registers with state board for apprenticeship or…
Added 2 mins ago
Product Manager - Technical
Intermountain Health
Oklahoma City, OK
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 2 mins ago
Network Development Manager
Meta
Oklahoma City, OK
2+ years of experience in network development, telecommunications, fiber optic infrastructure, or a related field (commercial, technical, or project management roles)
Added 2 mins ago
Pharmacy Technician Central Fulfillment
Intermountain Health
Oklahoma City, OK
…ensure security, accuracy, cost effectiveness, and 340B/Charging management as required to practice…
Added 2 mins ago
C
Regional Maintenance Manager
CBRE
Oklahoma City, OK
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…

SERCO OF TEXAS - LAREDO

One Stop Program Supervisor

LAREDO, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

The One Stop Program Supervisor oversees and coordinates the daily activities of assigned program teams (WIOA Adult, WIOA DW, CHOICES, SNAP, NCP, RESEA), ensuring services are delivered in compliance with organizational policies, contractual requirements, and quality standards. This role monitors workflows, evaluates processes, and reviews products developed by the teams to ensure accuracy, efficiency, and program effectiveness. The Program Supervisor provides guidance, technical assistance, and performance feedback to staff, promotes continuous improvement, and ensures program goals and performance measures are met. Working closely with the Productivity Manager, this position supports operational planning, resolves service delivery challenges, and fosters a collaborative and high-performing team environment.

DUTIES AND RESPONSIBILITIES:

Team Leadership & Oversight

Supervise daily activities of assigned program teams, ensuring adherence to organizational policies, procedures, and contractual requirements.
Assign workloads, set priorities, and monitor staff performance to ensure timely, high-quality service delivery.
Provide coaching, mentoring, and technical assistance to staff to improve skills, productivity, and compliance.
Conduct regular staff meetings to review program updates, address challenges, and reinforce performance expectations.

•

Program Compliance & Quality Assurance

Monitor program operations to ensure compliance with federal, state, and local regulations, as well as Board policies and funding requirements.
Review case files, documentation, and system entries to ensure accuracy, completeness, and audit readiness.
Identify and address deficiencies through corrective action planning in collaboration with the Productivity Manager.
Promote continuous improvement by recommending process enhancements and sharing best practices.

•

Performance Monitoring & Reporting

Track program outcomes and performance metrics to ensure contractual goals are met or exceeded.
Prepare and submit required reports to the Productivity Manager, identifying trends, challenges, and opportunities for improvement.
Collaborate with leadership to develop strategies for meeting performance targets and resolving service gaps.

•

Collaboration & Communication

Serve as a liaison between program teams and the Productivity Manager to communicate updates, escalate concerns, and share feedback.
Coordinate with other departments, partner agencies, and community organizations to support integrated service delivery.
Coordinate the outreach, recruitment, and marketing of the center

Training & Staff Development

Identify staff training needs and coordinate or deliver professional development sessions.
Ensure staff are cross-trained to cover multiple program functions as needed to maintain service continuity.

Other Duties

Assist in special projects, audits, and monitoring reviews as requested.
Perform additional responsibilities as assigned to support SERCO’s mission and program goals.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of workforce development programs, service delivery models, and performance requirements.
Understanding of federal, state, and local regulations governing workforce programs, including compliance and quality assurance standards.
Strong leadership and supervisory skills, including the ability to coach, mentor, and develop staff.
Ability to interpret and apply policies, procedures, and program guidelines accurately.
Proficiency in data analysis, performance tracking, and preparation of reports for management and stakeholders.
Skilled in conflict resolution, problem-solving, and decision-making in a fast-paced environment.
Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with workforce case management systems such as WorkInTexas.com (WIT).
Excellent oral and written communication skills, including the ability to deliver presentations and facilitate meetings.
Ability to work both independently and collaboratively to meet program goals and resolve service delivery challenges.

EDUCATION AND EXPERIENCE:

Associate’s degree in Workforce Development, Human Services, Business Administration, or a related field; Bachelor’s degree preferred.
Minimum of three (3) years of experience in workforce development, social services, or related program operations, including at least one (1) year in a supervisory or lead role.
Equivalent combinations of education, training, and directly related professional experience may be considered in lieu of a degree.
Knowledge of federal, state, and local regulations related to workforce programs, compliance standards, and performance measures.
Experience with quality assurance processes, performance tracking, and program reporting.
Proficiency with Microsoft Office (Word, Excel, Outlook) and workforce case management systems such as WorkInTexas.com (WIT).

SPECIAL REQUIREMENTS:

Must possess a valid Texas Driver’s License and provide automobile liability insurance as required by the State of Texas.
Must have access to reliable transportation in order to make required visits.

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

PHYSICAL DEMANDS: While performing duties of the job, the employee is occasionally required to stand; walk; sit; for long periods of time. Employees must be able to drive for extended periods of time. Employees must occasionally lift and
/or move up to 25 pounds, must be able to set up a display area.
WORK ENVIRONMENT: Fast paced, demanding physically and mentally, will be in constant communications.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply About employer

Report this job