AR Communications Specialist

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected. We are currently looking for a professional and reliable A/R Communications Specialist for our Home Office location in Longwood, FL. Duties may vary from customer service, data entry, general office work, administration of internal office processes, and providing support to communities as needed.

Job Duties Include:

• Manage the preparation, processing, and distribution of AR communication documents, including customer notifications, assessment notices, collection correspondence, and lien-related filings
• Monitor delinquency timelines and ensure notices are sent within required timeframes.
• Maintain and update reports to support account accuracy and workflow transparency.
• Assist with the processing, documentation, and monitoring of homeowner payment plans.

Applicants Must:

• Have previous Office or administrative experience
• Be professional, organized, and self-motivated
• Possess strong written and verbal communication skills
• Outstanding customer service and problem-solving skills
• Have proficiency with Microsoft Office and general computer skills

Benefits and Compensation:

• Salary commensurate with experience and qualifications
• Training and Support provided
• Comprehensive benefits package
• Work-life balance

Sentry Management, Inc. is an equal opportunity employer