Community Care Manager

Pay: $20.00 - $25.00 per hour

Job description:

Overview

This is more than a scheduling role - it’s a leadership opportunity where your work directly improves the lives of the seniors we care for.

As a Community Care Coordinator, you’ll be at the center of it all - supporting caregivers, guiding families, and ensuring every client receives the compassionate, high-quality senior care they deserve. You’ll bring structure to fast-moving days, solve problems in real time, and serve as a trusted point of contact for everyone involved in the care journey.

If you’re someone who thrives in a dynamic environment, takes pride in helping others, and wants a role with both purpose and growth, this is a position where you can truly make an impact.

Why Join Us

• Competitive pay & growth potential
• Comprehensive Medical, Dental, Vision health insurance with a generous percentage paid by the company
• Company paid Life Insurance, AD&D, and Short-Term Disability
• Competitive group rates for Voluntary Long-Term Disability
• 401k with excellent matching and immediate vesting!
• Gym membership & senior care reimbursement
• Paid vacation, personal days, and holidays, including a paid day off for your birthday!

What You’ll Do

• Utilize a community database to manage, support, and communicate with caregivers within assigned locations.
• Serve as a problem-solver for both clients and caregivers, addressing concerns proactively.
• Collaborate with families and facility staff to ensure high-quality care delivery.
• Supervise caregivers, including coaching and disciplinary actions when necessary.
• Conduct supervisory client visits in compliance with state regulations.
• Coordinate caregiver schedules and client assignments (with frequent real-time adjustments).
• Monitor compliance with company and facility policies and procedures.
• Ensure care plans are executed accurately and patient records remain up to date.
• Assess and respond to client and family needs with sound decision-making.
• Assign caregivers appropriately while maintaining cost efficiency.
• Manage intake coordination for new client referrals.
• Review timesheets and documentation weekly for accuracy.
• Perform administrative duties (phone support, copies, documentation, etc.).
• Participate in staff orientation and ongoing training programs.
• Maintain knowledge of agency policies and applicable state/federal regulations.
• Support and grow private duty service offerings.
• Complete additional duties as assigned.

What You Bring

• CNA or relevant experience preferred
• Strong communication and leadership skills
• Ability to problem-solve and stay organized in a fast-paced environment
• 2+ years in home/community care preferred
• Reliable transportation

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Gym membership
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Experience:

• Home & community care: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person