Service BDC

Looking for a Career in Automotive? Here is the right opportunity to join a premier Auto Group! We provide paid training, 401K available, heath benefits, PTO, PLUS a great work environment. Come join us to learn the automotive field with a great group of automotive professionals.

Semersky Enterprises, Inc. dba Audi Exchange is looking to add Service BDC representatives to our team of professionals. Audi Exchange is a family owned and operated business and is one of the nation's top auto dealerships, recently achieving the prestigious Magna Elite award. We offer a high-end experience for our customers and put a focus on exceptional service.

What we offer you:

• Competitive hourly rate ranging from $17.00-18.00 per hour (actual pay rate will vary depending on qualifications and experience)
• Medical, dental, and vision insurance for all full time employees
• Optional voluntary benefits for all full time employees (Short term disability, long term disability, accident, critical illness, life)
• 401k and Roth retirement savings options
• State of the art facility
• Supportive management team
• 5 days of PTO (for full time employees, available to use after 90 days of employment) for the first year of employment, earning more paid time off with each subsequent year of work

What you'll do for us:

• Provide quality customer service
• Reach out to customers to schedule service appointments
• Coordinate with customers when special parts arrive
• Ensure all customers are informed about vehicle recalls
• Update appointments and coordinate loaners for customers
• Follow up on insurance claims for damaged loaners

Qualifications

What you offer us:

• High School Diploma or GED required
• Minimum 21 years of age
• Time management skills
• Attention to detail
• Strong customer service skills
• Technological aptitude